Shandon Allen
Memphis,TN
Summary
Results-driven individual with a strong track record of delivering high-quality work and achieving company goals. Excellent communication and teamwork skills. Passionate about continuous learning and professional development.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Courier Contractor
Blue Sky Courier
Memphis, TN
06.2022 - Current
- Loaded and unloaded cargo from vehicles manually or with equipment such as dollies, pallet jacks, and forklifts.
- Received delivery instructions from dispatchers or supervisors via telephone or two-way radio.
- Verified the contents of inventory loads against shipping papers.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Followed appropriate safety procedures for transporting hazardous materials.
- Determined most efficient routes to deliver goods utilizing maps, global positioning systems, or other navigational aids.
- Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
- Provided excellent customer service by answering questions regarding deliveries or pickups.
Financial Services Representative
Primerica
Memphis, TN
04.2016 - Current
- Developed and implemented strategies for financial planning, investments, and retirement.
- Researched and evaluated clients' financial objectives and risk tolerance levels.
- Provided guidance on investment decisions to ensure maximum returns.
- Prepared reports detailing client portfolio performance and asset allocation.
- Monitored market trends to determine the best investment products for clients.
- Conducted regular reviews of existing portfolios to ensure they remain in line with clients' goals.
- Assisted clients in understanding complex financial concepts and instruments.
- Advised customers on various aspects of personal finance such as budgeting, taxes, insurance, investments.
- Managed multiple accounts simultaneously while ensuring compliance with all relevant laws.
- Utilized assistive software, reporting tools and illustrations to educate clients on financial services and planning.
Lead Teaching Artist
Capoeira Memphis
Memphis, TN
06.1998 - Current
- Provided instruction and guidance to teaching artists in the development of lesson plans, curriculum and assessment strategies.
- Facilitated professional development workshops for teaching artists on topics such as classroom management, instructional design, and student engagement.
- Developed collaborative relationships with school administrators to ensure program alignment with district goals.
- Created and implemented innovative arts-integration initiatives to enhance students' learning experiences.
- Evaluated teaching artist performance and provided feedback for improvement.
- Cultivated partnerships with community organizations to increase access to educational opportunities for underserved populations.
- Planned and organized special events and presentations at schools or community centers.
- Assisted in the recruitment and selection process of new teaching artists.
Office Support Specialist
Mo Money Taxes
Memphis, TN
01.2001 - 04.2014
- Install, configure, test, maintain, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, software, and other products in order to deliver required desktop service levels.
- Collaborate with the IT team to ensure the efficient operation of the organization's desktop computing environment.
- Where required, administer and resolve issues with associated end-user workstation network software products.
- If necessary, liaise with third-party support and PC equipment vendors.
- Organized and maintained paper and electronic filing systems for records, correspondence, and other materials.
- Conducted onboarding process to recruit, train and prepare new hire documentation for orientation.
Education
Some College (No Degree) - Business
LeMoyne-Owen College
Memphis, TNSkills
- Working Independently
- Business processes and procedures
- Problem-Solving
- Verbal and Written Communication
- Time Management
- Relationship building and rapport
- Bilingual (Spanish and Portuguese)
Languages
Spanish
Limited
Portuguese
Professional
Certification
- Series 6, 63 &26 securities licensed
- Life Insurance Licensed
Affiliations
- Lifetime martial arts practitioner
- Gardener
- Gamer
References
References available upon request.
Timeline
Courier Contractor
Blue Sky Courier
06.2022 - Current
Financial Services Representative
Primerica
04.2016 - Current
Office Support Specialist
Mo Money Taxes
01.2001 - 04.2014
Lead Teaching Artist
Capoeira Memphis
06.1998 - Current
- Series 6, 63 &26 securities licensed
- Life Insurance Licensed
Some College (No Degree) - Business
LeMoyne-Owen College
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