Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shandoria Johnson

Bronx

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Gsa

European Wax
- 06.2025
  • Greeting guests, managing appointments, handling transactions, and educating guests on wax passes and products.

Wellness Coordinator

The Joint Chiropractic
02.2025 - 06.2025
  • Manage clinic phone calls
  • Greet and assist patients with the completion of required paperwork
  • Educate patients on wellness offerings and services
  • Sell the Wellness Plan or Visit Package that is best suited to the patient's treatment plan according to the doctor's recommendation
  • Complete transactions using point of sale software
  • Participate in marketing opportunities to help the clinic build new patient counts
  • Provided Great customer service

CNA

NCG Healthcare
08.2024 - 02.2025
  • Helping with personal hygiene, grooming, dressing, toileting, and mobility. CNAs also monitor vital signs, prepare meals, and ensure the home environment is clean and safe.

CNA

Morningside house of laurel
11.2022 - 05.2023
  • Helping with personal hygiene, grooming, dressing, toileting, and mobility. CNAs also monitor vital signs, prepare meals, and ensure the home environment is clean and safe.

Patient Service Representative

Grand Living at Tower Place
2021 - 2022
  • Verified insurance eligibility and coverage for patients with attention to detail.
  • Participated in ongoing HIPAA compliance training to maintain current regulatory knowledge.
  • Handled confidential patient concerns empathetically, promoting a trusting clinic environment.
  • Facilitated patient registration by accurately entering demographic and insurance data into electronic health records.
  • Organized front desk operations, contributing to a positive experience for patients and visitors.
  • Used software tools for efficient appointment scheduling.

Assistant General Manager

LA Fitness
03.2018 - 02.2020
  • Team Leadership I recruit, hired, trained, and develop other employees, including those in the front desk, maintenance, and Kids' Club departments.
  • Participate in marketing efforts to attract new members, including lead generation through various channels like phone, text, email.
  • Participated in marketing efforts to attract new members, including lead generation through various channels like phone, text, email.

Receptionist

The Pearl Modern Spa and Boutique
04.2017 - 01.2018
  • Customer Service: Providing a warm welcome, answering inquiries, and addressing any concerns or issues clients may have.
  • Appointment Management: Scheduling, rescheduling, and confirming appointments for spa treatments and services, optimizing the schedule for efficiency.
  • Payment Processing: Handling cash and credit transactions, providing receipts, and maintaining accurate financial records.
  • Information Provider: Educating clients about spa services, packages, and retail products.
  • Maintaining the Reception Area: Ensuring the reception area is clean, organized, and welcoming.

Education

High School Diploma - undefined

Dekalb High School
Dekalb, IL

Skills

  • Customer Service

Certification

CNA

Timeline

Wellness Coordinator

The Joint Chiropractic
02.2025 - 06.2025

CNA

NCG Healthcare
08.2024 - 02.2025

CNA

Morningside house of laurel
11.2022 - 05.2023

Assistant General Manager

LA Fitness
03.2018 - 02.2020

Receptionist

The Pearl Modern Spa and Boutique
04.2017 - 01.2018

Gsa

European Wax
- 06.2025

High School Diploma - undefined

Dekalb High School

Patient Service Representative

Grand Living at Tower Place
2021 - 2022

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Shandoria Johnson