Shandorrea Smith
Atlanta,GA
Summary
Outgoing Office Assistant with 5+ years of experience. Seeking to pursue an Office Assistant/ Administrative Assistant position that allows to use interpersonal and customer service skills to benefit and grow within a company.
Overview
17
17
years of professional experience
Work History
Business Office Assistant
Ace Upholstery
11.2020 - 11.2025
- Handle incoming calls and emails
- Update paperwork, maintain documents and word processing
- Organize and maintain office common areas
- Aiding with client reception as needed
- Create, maintain, and enter information into databases, such as excel
- Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Streamlined office operations by implementing efficient filing systems and organizational practices.
- Maintained status reports for client projects.
- Maintained inventory levels of office supplies to prevent shortages that could disrupt daily operations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Utilized office management software to record and track customer information.
- Purchased and maintained office supplies.
Corporate Office Administrator
Office Team Staffing
06.2015 - 11.2020
- Handled all incoming and outgoing calls and emails
- Managed and update all incoming and outgoing orders in Excel
- Ensured that all orders are billed and shipped out accurately
- Maintained supplies by checking stock to determine inventory levels
- Ensured well-stocked office environment by regularly ordering supplies and maintaining inventory records.
- Processed checks to vendors and sought out signatures.
- Organized and updated databases, records and other information resources.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Liaised with external vendors and partners, fostering positive relationships and smooth operations between parties.
- Worked effectively in fast-paced environments.
- Self-motivated, with strong sense of personal responsibility.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to learn quickly and adapt to new situations.
Corporate Office Associate
Walden Security
01.2009 - 06.2015
- Completed clerical tasks such as filing, copying, and distributing mail.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Organized office events to boost morale and foster positive working relationships among colleagues.
- Collaborated inter-departmentally to assist with workflow and gather reports and data.
- Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within office.
Education
High School Diploma -
Penn Foster College
Scottsdale, AZ2000
Skills
- Scheduling and planning
- File organization
- Office management
- Data entry expertise
- Administrative tasks
- Greeting visitors
- Organizational processes
- Ordering office supplies
- Customer service
- Problem-solving
- Attention to detail
References
Available Upon Request
Timeline
Business Office Assistant
Ace Upholstery
11.2020 - 11.2025
Corporate Office Administrator
Office Team Staffing
06.2015 - 11.2020
Corporate Office Associate
Walden Security
01.2009 - 06.2015
High School Diploma -
Penn Foster College
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