Shandra Mejia
Morrison,TN
Summary
Dedicated and compassionate CNA with extensive experience at Extended Family Care, skilled in vital signs monitoring and patient care. Proven ability to enhance patient satisfaction through empathetic communication and effective problem-solving. Committed to maintaining dignity and independence for patients while ensuring compliance with HIPAA guidelines. Bilingual in Spanish and English, fostering inclusive care.
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
22
22
years of professional experience
1
1
Certification
Work History
CNA
Extended Family Care
Manchester, TN
10.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Facilitated personal hygiene management, feeding and ambulation.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Supported needs of 10+ residents under long-term care.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Followed directions of licensed nurses to administer medications and treatments.
Home Health CNA
Alana Home Health
Franklin, TN
07.2024 - 04.2025
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Ensured timely medication administration for improved patient health outcomes.
- Provided transportation assistance to doctor appointments or therapy sessions as needed for continued patient care outside the home setting.
- Enhanced patient comfort by providing compassionate and attentive care.
- Provided mobility support, helping patients move safely around their homes and reducing the risk of falls or injuries.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Educated patients on proper nutrition, exercise, and self-care management techniques for better overall health.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Facilitated personal hygiene management, feeding and ambulation.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Home Health Aide
Tommie Brown and Cecilia Wade
McMinnville, TN
07.2020 - 10.2023
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Researched and recommended community resources to meet clients' needs.
- Constructed cognitively stimulating activities.
- Developed and implemented care plans for clients.
- Scheduled and coordinated medical appointments.
- Administered medications in accordance with doctor's instructions.
- Utilized universal precautions and infection control principles in all aspects of care.
- Assisted with end-of-life care.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Provided direct personal care and administrative services to clients.
Home Health Aide
Community Home Health
Towson, MD
08.2016 - 05.2019
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Transported clients for medical and personal outings.
- Assisted with end-of-life care.
Home Health Aide
Community Home Health
Towson, MD
03.2013 - 10.2014
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Provided mobility support, helping patients move safely around their homes and reducing the risk of falls or injuries.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Upheld infection control and prevention policies across different patient-facing areas.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Maintained accurate records of patients'' progress, appointments, and medications for efficient care coordination among healthcare providers.
- Provided transportation assistance to doctor appointments or therapy sessions as needed for continued patient care outside the home setting.
- Ensured timely medication administration for improved patient health outcomes.
- Conducted regular vital signs checks, monitoring patients'' conditions and reporting any changes to medical staff.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Patient Care Tech and Triage
John Hopkins Hospital
Baltimore, MD
12.2007 - 07.2009
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided expert triage assessment to prioritize treatment based on severity of injury or illness, optimizing resource allocation.
- Reduced wait times for patients by streamlining triage processes and optimizing staff assignments.
- Enhanced patient care by implementing efficient triage processes and prioritizing urgent cases.
- Developed action plans upon arrival on-site, determining triage order and providing individualized care with situational awareness and caution.
- Reduced wait times by streamlining triage processes and prioritizing urgent needs effectively.
- Performed intake triage, vitals and assisted patients with mental health screenings.
- Supported successful triage processes by efficiently prioritizing incoming patients based on severity of condition or injury.
Clientele Technician
Generations of Woodbury
Woodbury, TN
10.2003 - 06.2005
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported needs of 9+ residents under long-term care.
- Conducted regular follow-ups with clients to ensure their continued satisfaction with services provided.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
Education
N/A - Nursing
MedVance Institute
Cookeville, TNCertificate - Medical Assistance And Phlebotomy
NCI
Winchester, TN06.2025
Skills
- Time management
- Bilingual Fluent in Spanish and English
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Basic life support
- End-of-life care
- Compassionate communication
- Patient transfers
- Emotional support
- Complex Problem-solving
- Emergency response
- Medication administration
- Wound care
- Problem-solving
- Multitasking and organization
- Critical thinking
- Team collaboration
- Active listening
- Lifting and transferring
- Reliable team player
- Collecting vital signs
- Bedside manner
- Compassionate
- Patient lifting
- Patient-focused care
- Documenting behaviors
- Responding to emergencies
- Light housekeeping
- Inpatient care
- Valid Tennessee driver's license
Affiliations
Volunteer at the Mcminnville Black History Museum
Active member of church
Certification
CNA
BLS
CCMA
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
CNA
Extended Family Care
10.2024 - Current
Home Health CNA
Alana Home Health
07.2024 - 04.2025
Home Health Aide
Tommie Brown and Cecilia Wade
07.2020 - 10.2023
Home Health Aide
Community Home Health
08.2016 - 05.2019
Home Health Aide
Community Home Health
03.2013 - 10.2014
Patient Care Tech and Triage
John Hopkins Hospital
12.2007 - 07.2009
Clientele Technician
Generations of Woodbury
10.2003 - 06.2005
N/A - Nursing
MedVance Institute
Certificate - Medical Assistance And Phlebotomy
NCI