Summary
Work History
Education
Skills
Timeline
Generic

Shandrea Sizemore

Mullens

Summary

Positive, organized, and dedicated professional with strong foundation in administrative and customer service skills. Adept at managing patient schedules and maintaining accurate records, ensuring smooth clinic operations. Committed to providing exceptional support to healthcare teams and enhancing patient experiences.

Work History

Clinic Coordinator

Raleigh General Hospital
01 2023 - Current
  • Reduced patient wait times through effective management of patient flow and resource allocation.
  • Ensured compliance with healthcare regulations by staying up-to-date on industry standards and implementing necessary changes in clinic procedures.
  • Coordinated ongoing professional development opportunities for clinical staff members to stay current on advancements in healthcare practice.
  • Oversaw maintenance of electronic health records, ensuring accuracy and confidentiality in accordance with HIPAA regulations.
  • Assisted with documenting clinic activities and updated medical records.
  • Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
  • Protected patients by following strict HIPAA protection requirements and internal data security procedures.
  • Replenished spaces with fresh linens for clinic use.
  • Helped front desk staff register and process patients.
  • Accepted cash payments, adjusted balances and submitted records to accounting.
  • Set appointments for patients and reached out to reschedule appointments due to provider availability.
  • Prepared examination rooms at start of shift and executed quick turnovers between appointments.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

Certified Medical Assistant

Raleigh General Hospital
01 2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Taught patients about medications, procedures, and care plan instructions.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Oriented and trained new staff on proper procedures and policies.
  • Completed EKGs and other tests based on patient presentation in office.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Office Assistant

Cornerstone IGA
04 2004 - 01 2023
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.

Education

Certified Clinical Medical Adsistant - Associates Degree

WVJC
11.2022

Skills

  • Payment collection
  • Patient Assessments
  • Medical Records Management
  • Electronic health records
  • Completing insurance forms
  • Cardiac monitors
  • Patient Management
  • Patient Scheduling
  • Inventory and restocking
  • Spreadsheet development
  • Time management
  • Meeting arrangements
  • Microsoft Efficient
  • Atena Efficient
  • Database Management

Timeline

Clinic Coordinator

Raleigh General Hospital
01 2023 - Current

Certified Medical Assistant

Raleigh General Hospital
01 2023 - Current

Office Assistant

Cornerstone IGA
04 2004 - 01 2023

Certified Clinical Medical Adsistant - Associates Degree

WVJC