Clinic Coordinator
Raleigh General Hospital
01 2023 - Current
- Reduced patient wait times through effective management of patient flow and resource allocation.
- Ensured compliance with healthcare regulations by staying up-to-date on industry standards and implementing necessary changes in clinic procedures.
- Coordinated ongoing professional development opportunities for clinical staff members to stay current on advancements in healthcare practice.
- Oversaw maintenance of electronic health records, ensuring accuracy and confidentiality in accordance with HIPAA regulations.
- Assisted with documenting clinic activities and updated medical records.
- Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
- Protected patients by following strict HIPAA protection requirements and internal data security procedures.
- Replenished spaces with fresh linens for clinic use.
- Helped front desk staff register and process patients.
- Accepted cash payments, adjusted balances and submitted records to accounting.
- Set appointments for patients and reached out to reschedule appointments due to provider availability.
- Prepared examination rooms at start of shift and executed quick turnovers between appointments.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.