Shandreka Malone
Tallahassee,FL
Summary
Professional driver with proven track record in safely transporting passengers. Strong focus on punctuality, route planning, and ensuring passenger comfort. Known for effective teamwork, adaptability, and communication skills. Reliable and adept at responding to changing schedules and traffic conditions. Diligent Desired Position with proven background in fast-paced food service environments. Adept at handling cash transactions efficiently and ensuring customer satisfaction. Demonstrated ability to maintain accuracy and uphold high standards in fast food settings while effectively communicating with team members and customers.
Behavioral health professional with proven track record in behavior analysis and intervention programs. Known for fostering positive change through tailored behavior management plans and effective crisis intervention strategies. Valued team player committed to collaborative efforts and achieving impactful results.
Overview
24
24
years of professional experience
Work History
Bus Driver
Leon County Department of Transportation
Tallahassee, FL
07.2013 - Current
- Operated bus routes efficiently, ensuring timely arrivals and departures for passengers.
- Ensured passenger safety by adhering to all traffic regulations and conducting pre-trip inspections.
- Assisted passengers with disabilities, providing necessary support during boarding and disembarking.
- Maintained clear communication with dispatch regarding route changes and operational updates.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Collaborated with school staff to coordinate transportation needs for field trips, sporting events, and other extracurricular activities requiring off-site travel.
- Assisted passengers with special needs, ensuring accessible and comfortable travel for everyone.
- Diffused potential passenger disputes with fairness and professionalism.
Bus Behavior Specialist
Leon County Schools
Tallahassee, FL
04.2008 - 07.2013
- Developed individualized behavior intervention plans to address student needs.
- Collaborated with educators to implement effective classroom management strategies.
- Conducted functional behavior assessments to identify triggers and interventions.
- Provided training and support for staff on behavior management techniques.
- Led workshops on social skills development to enhance student interactions.
- Provided crisis intervention support during critical incidents, deescalating situations and ensuring the safety of all involved parties.
- Improved student behavior by implementing individualized behavior support plans and strategies.
Cashier
McDonald's
Tallahassee, FL
08.2002 - 04.2008
- Operated cash register efficiently, processing customer transactions accurately.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area, ensuring compliance with health standards.
- Assisted in training new staff on cash handling procedures and customer interaction techniques.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts - Business Education
Tallahassee State College
Tallahassee, FL05.2030
CPT - Phlebotomist
Kaiser College
Tallahassee, FL03.2005
High School Diploma -
James A Shanks High
Quincy, FL05.2002
Skills
- Clean driving record
- Safety-focused
- Pre-trip inspections
- Weather condition driving
- Problem-solving
- Transporting students
- Team collaboration
- Patience under pressure
- First aid
- Wheelchair lift operation
- Air brake certification
- Critical thinking
- Decision-making
Section name
- Hi
- Here's the link to the file:
- Https://leonschools-my.sharepoint.com/:w:/g/personal/171018044_edu_leonschools_net/EVXfy5HzzxdGtiWVdb_M7P8BhBOutRdSvya-Amhlq3HHZw
- Shared from Word for Android
- Https://office.com/getword
Timeline
Bus Driver
Leon County Department of Transportation
07.2013 - Current
Bus Behavior Specialist
Leon County Schools
04.2008 - 07.2013
Cashier
McDonald's
08.2002 - 04.2008
Associate of Arts - Business Education
Tallahassee State College
CPT - Phlebotomist
Kaiser College
High School Diploma -
James A Shanks High