Summary
Overview
Work History
Education
Skills
Work Availability
Work remotely!
Timeline
Generic

Shandrell Clark-Whitaker

Baton Rouge,LA

Summary

Dedicate appointment setter with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in Calendly and correspondence management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Personal Assistant

R&S Painting LLC
05.2016 - Current
  • Displayed absolute discretion at handling confidential information.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
  • Arranged domestic and international travel plans and itineraries.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Sourced and ordered office equipment and supplies.
  • Transported children to and from school, activities and appointments.
  • Oversaw personal and professional calendars and coordinated appointments for future events
  • Used discretion when handling confidential information
  • Maintained and organized all shared drives, documents and spreadsheets in Google Workspace
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business
  • Served as point of contact between clients and managerial staff
  • Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments

Appointment Scheduling Specialist

City Of New Orleans Dept. Of Public Works
09.2009 - 08.2015
  • Answered phone calls and answered questions from potential customers.
  • Acted as first point of contact and set appointments for prospective clients.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Assisted office team by making phone calls, copies and appointments.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Operated multi-line telephone system to independently handle over important calls each day.
  • Set appointments with salespeople and potential customers.
  • Collected payments from clients and updated account balances.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.

Education

Bachelor of Science - Human Resources Management

Upper Iowa University
Fayette, IA
12.2025

Skills

  • Public Relations
  • Client Satisfaction
  • Stock Maintenance
  • Proper Phone Etiquette
  • Cash Management
  • Meeting Planning
  • Communication Skills
  • Appointment Scheduling
  • Dedicated Team Player
  • Shipping and Receiving Packages
  • Human Resources Management (HRM)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work remotely!

Only available to work remotely due to covid.

Timeline

Personal Assistant

R&S Painting LLC
05.2016 - Current

Appointment Scheduling Specialist

City Of New Orleans Dept. Of Public Works
09.2009 - 08.2015

Bachelor of Science - Human Resources Management

Upper Iowa University

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Shandrell Clark-Whitaker