Shandria George
Lithia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Multi Store Manager
UPS
Tampa
05.2024 - Current
- Oversee the operations of 10 UPS store locations, ensuring consistency, efficiency, and customer satisfaction across all sites.
- Manage staffing, training, and performance evaluations for multiple teams.
- Handle store-level bookkeeping including revenue tracking, payroll coordination, and expense reporting.
- Improve operational workflows and sales strategies to maximize profit and service delivery.
- Ensure compliance with UPS policies, shipping regulations, and safety standards.
- Managed daily operations across multiple store locations.
Business Credit Card Specialist
Chase
Remote
04.2021 - 05.2025
- Executed recovery strategies for delinquent business credit accounts.
- Negotiated payment plans with clients, ensuring compliance with financial regulations.
- Maintained comprehensive documentation of account activity and recovery efforts.
- Regularly surpassed monthly performance metrics and recovery targets.
Beauty Advisor
Sephora
REMOTE
01.2018 - 04.2021
- Delivered personalized beauty consultations and product guidance via virtual platforms.
- Educated clients on product application techniques and skincare routines.
- Built loyal client relationships through consistent support and expert recommendations.
- Contributed to monthly sales targets by promoting special campaigns.
- Maintained up-to-date knowledge of beauty trends, product launches, and customer service practices.
Education
Business Administration And Management
Hillsborough Community College
Tampa, FL05-2026
Skills
- Customer service
- Team leadership
- Financial analysis
- Project management
- Sales strategy
- Employee training
- Real estate expertise
- Public notary
Certification
- Realtor
- Public Notary
- Cam Community Association Management
Non Profit
- GirlfriendsWhoGolf
Timeline
Multi Store Manager
UPS
05.2024 - Current
Business Credit Card Specialist
Chase
04.2021 - 05.2025
Beauty Advisor
Sephora
01.2018 - 04.2021
Business Administration And Management
Hillsborough Community College
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