Shandria Taylor
Nashville,United States
Summary
Experienced Staff Pharmacist with a strong foundation in pharmacy operations and a commitment to delivering exceptional patient care. Skillfully manages medication dispensing processes, ensuring accuracy and efficiency while prioritizing patient safety. Collaborates seamlessly with interdisciplinary healthcare teams to optimize treatment plans and achieve optimal patient outcomes. Demonstrates expertise in navigating complex pharmaceutical regulations and providing effective team leadership to drive success in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Staff Pharmacist
Walgreens
07.2023 - Current
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Provided medication therapy management to patients using Outcomes.
- Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
- Supervised compounding activities, ensuring accuracy in preparation of custom medications according to physician specifications.
- Ensured consistent delivery of high-quality pharmaceutical services through adherence to established standards and guidelines.
- Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
- Received and accurately processed written prescriptions from customers using medical computer system.
- Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
- Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
- Improved pharmacy efficiency by training new staff pharmacists and pharmacy technicians on proper procedures and protocols.
- Optimized workflow processes for faster prescription filling, resulting in improved patient satisfaction levels.
- Decreased wait times for patients by optimizing the use of pharmacy technology and automation systems.
- Troubleshot mechanical issues with Pyxis machines and other equipment.
- Correctly completed pharmacy daily and weekly reports.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
Pharmacy Intern
Kroger
01.2020 - 04.2023
- Fill prescriptions, counsel patients on proper medication use, administer vaccinations, monitor medication therapies, and data entry.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Contributed to pharmacy team cohesiveness by offering support and guidance to fellow interns, creating a positive work environment for all staff members.
- Supported pharmacists during drug utilization reviews, helping identify potential issues and facilitating appropriate interventions.
- Streamlined pharmacy workflow by efficiently managing multiple tasks simultaneously, such as data entry, phone calls, and order processing.
- Successfully completed required assessments and evaluations throughout the internship period, demonstrating growth in professional skills and knowledge related to the field of pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Used pharmacy software to enter prescription and insurance information.
- Collaborated with pharmacists to review and clarify prescriptions, preventing potential medication errors or drug interactions.
Student Intern
Vanderbilt University Medical Center
05.2021 - 06.2021
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Enhanced internship experience by actively participating in team meetings and contributing valuable ideas.
- Demonstrated adaptability by learning new software programs and tools quickly, enhancing overall efficiency within the intern role.
- Developed strong communication skills by presenting findings in team meetings and collaborating on group projects.
- Expanded professional network by actively engaging with colleagues and mentors within the organization, fostering valuable connections for future career opportunities.
Pharmaceutical Sales Representative
Apple Pharmaceuticals
05.2018 - 12.2018
- Expanded market share by identifying potential clients and successfully converting them to long-term customers in the Mississippi area.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
- Engaged clients in informational program discussions and presentations by providing value-added education and product benefits to grow product volume.
- Maintained accurate records of sales activities, ensuring timely submission of reports to management for review and assessment.
- Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
Pharmacy Clerk
Vicksburg Special Care Pharmacy
06.2012 - 08.2012
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
- Counted and labeled prescriptions with correct item and quantity.
- Confirmed customer information and insurance eligibility for prescriptions.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
- Provided exceptional service to diverse customers through clear communication, empathy, and cultural sensitivity skills.
Education
Doctor of Pharmacy - PharmD -
Lipscomb University
05.2023
Master of Management in Healthcare - Business
Lipscomb University
05.2023
Bachelor of Science - BS, Pre-Medicine/Pre-Medical Studies -
Alcorn State University
05.2018
Skills
- Compounding
- Pharmacy Practice
- Retail Pharmacy
- Medication Dispensing
- Drug Utilization Review
- Pharmacy Automation Systems
- Immunization Administration
- HIPAA Regulations
- Patient Counseling
- Drug Interactions Monitoring
- Prescription Verification
- Pharmacology Expertise
Certification
- HIPAA Privacy Training
- Diabetes Care Certification
- ApHA Delivering Medication Therapy Management Services
- Fraud, Waste, & Abuse Training
- Basic Life Support (BLS)
Currentposition
Staff Pharmacist at Walgreens
Timeline
Staff Pharmacist
Walgreens
07.2023 - Current
Student Intern
Vanderbilt University Medical Center
05.2021 - 06.2021
Pharmacy Intern
Kroger
01.2020 - 04.2023
Pharmaceutical Sales Representative
Apple Pharmaceuticals
05.2018 - 12.2018
Pharmacy Clerk
Vicksburg Special Care Pharmacy
06.2012 - 08.2012
Bachelor of Science - BS, Pre-Medicine/Pre-Medical Studies -
Alcorn State University
Doctor of Pharmacy - PharmD -
Lipscomb University
Master of Management in Healthcare - Business
Lipscomb University
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