Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Experience
Timeline
Generic
Open To Work

Shandrick Griffin

Oklahoma City

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Revenue Operations AnalystProgram Coordinator / Project CoordinatorOperations AnalystBusiness AnalystFP&A Analyst

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Oklahoma City, OK
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceHealthcare benefits401k matchPaid time off

Summary

Operations professional with commitment to high standards and impactful results. Known for improving operational efficiency and supporting business goals through data-driven decisions. Highly collaborative team player who adapts to changing needs and delivers reliable outcomes. Skilled in data analysis and process optimization.

Overview

9
9
years of professional experience

Work History

Revenue Operations Analyst

Quintessa Marketing
Oklahoma City, OK
01.2026 - Current
  • Managed a portfolio of partnered law firm accounts by monitoring lead volume, campaign performance, and budget utilization.
  • Used HubSpot, Excel, and Google Sheets to review account health, track budgets, and support operational reporting.
  • Partnered closely with Customer Success teams to identify account trends and support client growth initiatives.
  • Monitored CRM data for accuracy and assisted with maintaining reliable reporting for internal stakeholders.
  • Updated and maintained recurring reports in Excel and Google Sheets to support operational decision-making.
  • Contributed to account expansion efforts by supporting law firms that increased campaign budgets and service engagement.

Rideshare Driver

Lyft
Oklahoma City, OK
04.2025 - 01.2026
  • Maintained a high level of customer service and time management.
  • Managed scheduling and business expenses as an independent contractor.
  • Provided transportation services while pursuing the next step in an operations career.

Program Coordinator / Project Coordinator

University of Central Oklahoma
10.2023 - 03.2025
  • Managed project timelines, deliverables, and multi-phase operational workflows.
  • Ensured accuracy of student and program data in Lacai CRM database to support informed decision-making.
  • Collaborated with academic departments and administrative units to support program initiatives.
  • Identified process gaps and implemented improvements, enhancing workflow efficiency.
  • Collaborated with academic departments and administrative units to drive successful program initiatives.
  • Created and maintained documentation for recurring processes and project activities.
  • Assisted with onboarding coordination and training for new program staff.

Management Assistant

Enterprise Holdings
05.2022 - 09.2023
  • Coordinated branch operations, monitored team performance, and tracked daily productivity metrics.
  • Reviewed customer and performance data to recommend workflow enhancements that improved service delivery.
  • Supported revenue growth through consultative communication and process optimization.
  • Coordinated branch operations and tracked daily productivity metrics to ensure optimal team performance.
  • Facilitated revenue growth through consultative communication and streamlined processes.

Project Coordinator Student Intern

University of Central Oklahoma
03.2017 - 12.2021
  • Maintained spreadsheets, databases, and tracking reports to evaluate program performance and inform decision-making.
  • Managed departmental budgets and generated financial reports for purchasing and planning.
  • Executed data cleanup tasks and streamlined filing systems to enhance record management efficiency.
  • Scheduled meetings, coordinated program events, and supported administrative workflows.
  • Supervised and trained student workers, enhancing operational activities and team capacity.

Education

Bachelor of Science - General Studies, Business Administration Focus

University of Central Oklahoma
Edmond
12-2021

Skills

  • KPI reporting
  • CRM platforms
  • Process documentation
  • Sales coordination
  • Operational Reporting
  • Financial planning
  • Budget Analysis

Accomplishments

  • Top 10% MT/MA Elite Sales Event (Jun & Jul 2022)
  • Ranked Top 50% of MTs in sales performance (3 of 6 months)

Additional Experience

Customer Service & Cash Handling Roles (2013–2020)

Timeline

Revenue Operations Analyst

Quintessa Marketing
01.2026 - Current

Rideshare Driver

Lyft
04.2025 - 01.2026

Program Coordinator / Project Coordinator

University of Central Oklahoma
10.2023 - 03.2025

Management Assistant

Enterprise Holdings
05.2022 - 09.2023

Project Coordinator Student Intern

University of Central Oklahoma
03.2017 - 12.2021

Bachelor of Science - General Studies, Business Administration Focus

University of Central Oklahoma

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Shandrick Griffin