Shandricka Simmons
Houston,Texas
Summary
Focused EMT with extensive experience in field triage and emergent medical care. Responds to dispatch directions and assesses accident scenes, illnesses and injuries to provide timely care. Assesses patient needs and communicates with dispatchers and healthcare facilities to arrange further treatment. Attentive and compassionate EMT with calm and organized approach to emergency response needs. Facilitates field triage and critical interventions to address severe injury and illness. Established care plan and carries out in-field care to stabilize patients for transport . Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
RBT
Centria Autism
Katy, TX
11.2023 - Current
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
- Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
- Supported families in understanding and applying behavioral strategies within the home environment.
EMT-B
AAA Ambulance
McComb, MS
07.2021 - 05.2024
- Remained level-headed and proactive during emergency situations.
- Evaluated patients' medical status and monitored vital signs during transit.
- Assessed emergency situations and prioritized medical care for patients.
- Documented calls in reports detailing incident type and course of treatment.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Monitored patients from scene to hospital transfer while conducting in-transit care.
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Operated emergency vehicles with caution to keep patients, public and first responders safe.
Customer Service Representative
Senture
London, KY
08.2022 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Pharmacy Technician
Walmart
McComb, MS
04.2015 - 05.2021
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Verified prescriptions and drug labels, documents and packages.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Prepared prescription transfers to other pharmacies.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Operated cash registers to accept payments from customers.
Education
EMT-B Certification
Southwest Mississippi Community College
Summit, MS06.2021
Associate of Arts - Psychology
Southwest Mississippi Community College
Summit, MS05.2021
Skills
- Respiratory Care Assessment
- Medical Data Acquisition
- Ambulance Transport
- IV Fluid Replacement
- Field Patient Assessments
- Work Coordination
- Dispatcher Communication
- First Aid
- Vital Sign Assessment
- Stretcher and Backboard Use
Certification
- Certified EMT, AAA Ambulance - 2021
- Certified BLS, AHA - 2023-2025
Timeline
RBT
Centria Autism
11.2023 - Current
Customer Service Representative
Senture
08.2022 - 12.2023
EMT-B
AAA Ambulance
07.2021 - 05.2024
Pharmacy Technician
Walmart
04.2015 - 05.2021
EMT-B Certification
Southwest Mississippi Community College
Associate of Arts - Psychology
Southwest Mississippi Community College