Shandrika Fields
Stockbridge,GA
Summary
Encouraging and analytical problem-solver with a unique talent for team building, leading, and motivating others. Exceptional customer relations aptitude and strong relationship-building skills to effectively connect with individuals. Proficient in using independent decision-making skills and sound judgment, consistently making positive contributions to company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost overall performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Workforce Development Recruiter and Trainer
Girl Scouts of Greater Atlanta
12.2023 - Current
- Conduct phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Partner with HR colleagues to determine workforce planning needs, aligning recruitment efforts with business objectives.
- Coordinate engaging training sessions that focus on building leadership, communication, teamwork, and problem-solving skills.
- Provide ongoing mentorship, guidance, feedback and individualized support to help staff overcome challenges and achieve their personal and professional goals.
- Enhanced recruitment process for by utilizing various sourcing tools such as job boards, social media, and networking events.
- Collaborate with internal and corporate office teams to address specific recruitment challenges and develop tailored solutions.
- Maintained compliance with federal and state employment laws during entire recruitment process.
Volunteer Experience Manager
Girl Scouts of San Jacinto
05.2020 - 12.2023
- Implemented strategies to reach membership goals and retain volunteer and youth members in 4 regions.
- Onboarded troop volunteers and facilitated in-person and virtual training to enhance the member experience.
- Provided comprehensive operational support to management, troops, volunteers, and staff, including budget development and oversight.
- Fostered open lines of communication among team members encouraging collaboration towards shared departmental goals.
- Trained new personnel regarding department operations, policies and services.
- Established strong relationships with volunteers, fostering loyalty and membership renewal through exceptional service delivery.
- Implemented best practices for and facilitated conflict resolution meetings.
Community Engagement Manager
Girl Scouts of San Jacinto
08.2018 - 05.2020
- Cultivated relationships and support with community partners to support local Girl Scout programs and increase visibility.
- Scheduled and hosted recruitment events to increase girl and adult membership.
- Developed a written community engagement plan and implemented new strategies to achieve recruitment goals.
- Mentored team members in best practices for community engagement, fostering a culture of professional growth and development within the department.
- Built strong community relationships by actively participating in local events and developing strategic partnerships.
- Conducted analysis of community needs and resources to support strategic plans.
- Developed comprehensive training materials for staff and volunteers, ensuring consistency in program delivery across different community settings.
Gift Shop Manager
Girl Scout First Headquarters Museum
01.2015 - 05.2018
- Efficiently prepared and shipped a high volume of merchandise worldwide.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Developed strong relationships with vendors, negotiating favorable pricing and designing unique products for the gift shop.
- Collaborated with other local businesses on joint promotional efforts to increase foot traffic in the area.
- Oversaw daily financial transactions, including cash handling procedures, ensuring accuracy and compliance with company policies.
- Interacted well with customers to build connections and nurture relationships.
- Analyzed sales data to identify trends and optimize product assortment for maximum profitability.
Education
Bachelor of Arts - Journalism
Howard University
Washington, DCSkills
- Onboarding and Orientation
- Training and Development
- Diversity and Inclusion
- Customer Service
- Community Engagement
- Recruitment and Retention Strategies
- Conflict Management
- Recruiting and sourcing
Certification
American Red Cross CPR/AED & First Aid Certification
Timeline
Workforce Development Recruiter and Trainer
Girl Scouts of Greater Atlanta
12.2023 - Current
Volunteer Experience Manager
Girl Scouts of San Jacinto
05.2020 - 12.2023
Community Engagement Manager
Girl Scouts of San Jacinto
08.2018 - 05.2020
Gift Shop Manager
Girl Scout First Headquarters Museum
01.2015 - 05.2018
American Red Cross CPR/AED & First Aid Certification
Bachelor of Arts - Journalism
Howard University
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