Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shandye Nizio

Celina,TX

Summary

Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Overview

25
25
years of professional experience

Work History

Recruiting Coordinator

Mercy Ships Non Profit
Lindale , TX
11.2023 - 06.2024
  • Maintained accurate records of all recruitment activities in Applicant Tracking System.
  • Developed a database of potential candidates by using various sourcing methods such as networking, referrals, cold calling.
  • Coordinated interviews with hiring managers and prospective employees.
  • Sourced and screened qualified candidates for open positions.
  • Conducted reference checks on potential hires.
  • Provided administrative support during the recruitment process including scheduling interviews, preparing offer letters, conducting background checks.
  • Assisted in onboarding new hires by providing orientation information and collecting necessary paperwork.

Loyalty Specialist, Luxury & Resort Sales

Hyatt
10.2021 - 08.2023
  • Identified potential partners who could provide additional value-adds for members enrolled in the company's loyalty program.
  • Created reports of loyalty program performance metrics and presented to management team.
  • Implemented promotional campaigns targeting existing customers to encourage repeat purchases.
  • Maintained accurate records of all transactions related to loyalty programs including purchases, points earned and redeemed.
  • Coordinated with marketing teams to ensure effective communication of loyalty program benefits to customers.
  • Developed and implemented loyalty program strategies to improve customer retention and satisfaction.

OFFICE MANAGER

JNS Custom Remodeling & Electric
McKinney, TX
07.2014 - 09.2021
  • Provides bookkeeping, tax, and payroll services with a rigorous focus on accuracy and automation to improve the efficiency of the accounts payable function.
  • Assisted in developing budgets for departmental expenses.
  • Supervised staff members, organized schedules and delegated tasks.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintained confidential records relating to personnel matters.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Organized company events including holiday parties, team building activities .
  • Responded to customer inquiries via phone or email in a professional manner.
  • Ensured compliance with applicable laws regarding employment practices.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.

LEAD ACCOUNTANT

Castle Hills Heritage Golf Group
Lewisville, TX
04.2003 - 11.2008
  • Perform a variety of accounting-related tasks, A/P, A/R, scanning, billing, answering phones and clerical tasks to assist the accounting operations.
  • Reconciled bank accounts on a regular basis while ensuring compliance with GAAP regulations.
  • Coordinated with other departments within the organization on various finance-related matters.
  • Maintained up-to-date knowledge of applicable laws, regulations, standards, best practices. pertaining to accounting operations.
  • Assisted with the development of budgeting processes and ensured that all expenses were accurately recorded in the general ledger.
  • Performed variance analysis between actual results versus budget and forecast expectations for management review purposes.
  • Reviewed customer invoices for accuracy before sending out for payment processing.
  • Managed month-end close process including preparation of journal entries, account reconciliations, accruals, adjustments.
  • Reviewed and analyzed financial reports to ensure accuracy of information and compliance with generally accepted accounting principles.
  • Monitored accounts payable activities to ensure timely payments to vendors and suppliers.
  • Prepared monthly, quarterly, and annual financial statements in accordance with established guidelines.

AUDIT EXECUTIVE ASSISTANT

Carlson Restaurants Worldwide
01.1999 - 01.2003
  • Collaborated with other departments within the organization to obtain information needed for audits.
  • Evaluated the adequacy of accounting systems for recording transactions and safeguarding assets.
  • Reviewed internal controls for compliance with applicable laws and regulations.
  • Provided guidance to junior auditors on complex areas such as fraud detection techniques, control environment evaluation methods, and computer-assisted auditing tools.
  • Advised clients on changes needed to comply with relevant laws and regulations.
  • Analyzed financial statements, ledgers, journals and other records to identify discrepancies in reporting or operations.
  • Organized and deployed resources to execute audit plans.
  • Communicated audit plans to executive management team.

Education

ASSOCIATES OF ART IN BUSINESS - Business

Tyler Junior College
Tyler, TX
01-1996

GRADUATED -

Whitehouse High School
05-1994

Skills

  • Account Management
  • Client Needs Assessment
  • Business Management
  • Vendor Invoices
  • Risk Assessment
  • Customer Service
  • Time Management
  • Critical Thinking
  • QuickBooks
  • Microsoft Office Suite
  • Payroll Processing
  • Database Management
  • Administrative Support
  • Supply Management
  • Bookkeeping
  • Billing
  • Compliance Monitoring
  • Data Entry
  • Expense Reporting
  • Strategic Planning
  • Scheduling and calendar management
  • Travel Coordination
  • Banking operations
  • Scheduling Coordination
  • Payroll and budgeting
  • Financial Reporting
  • Event Coordination
  • Business Administration
  • Account Reconciliation

References

Available Upon Request

Timeline

Recruiting Coordinator

Mercy Ships Non Profit
11.2023 - 06.2024

Loyalty Specialist, Luxury & Resort Sales

Hyatt
10.2021 - 08.2023

OFFICE MANAGER

JNS Custom Remodeling & Electric
07.2014 - 09.2021

LEAD ACCOUNTANT

Castle Hills Heritage Golf Group
04.2003 - 11.2008

AUDIT EXECUTIVE ASSISTANT

Carlson Restaurants Worldwide
01.1999 - 01.2003

ASSOCIATES OF ART IN BUSINESS - Business

Tyler Junior College

GRADUATED -

Whitehouse High School

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Shandye Nizio