SHANE AGUIRRE
Rowland Heights,CA
Summary
Skilled in empathetic communication, adept at engaging a wide range of individuals to support recovery-oriented objectives and resource access. Strong ability to ensure accurate documentation while working collaboratively with teams to improve participant involvement. Recognized for creating inclusive environments that promote overall well-being.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Community Canvasser
MacPros
01.2015 - 01.2016
- Engaged potential customers through door-to-door outreach strategies.
- Educated community members about MacPros' products and services.
- Collaborated with team members to refine canvassing approaches and messaging.
- Scheduled appointments and follow-ups with interested leads for further discussions.
Firefighter
01.2011 - 01.2014
- Responded to emergency and non-emergency incidents while providing compassionate support to individuals experiencing crisis situations.
- Maintained detailed incident reports and documentation in accordance with departmental policies.
- Educated community members on safety, emergency preparedness, and available resources.
- Demonstrated strong crisis intervention, de-escalation, and problem-solving skills under pressure.
Peer Support Network Intern
Parents Anonymous
01.2026
- Provided peer support services utilizing recovery-oriented and person-centered approaches.
- Assisted participants with identifying goals, accessing community resources, and developing wellness strategies.
- Maintained accurate and timely documentation of participant interactions and services provided.
- Supported group activities and facilitated discussions promoting recovery, wellness, and self-advocacy.
Sales Associate (Promoted from Seasonal Freight)
The Home Depot
City of Industry, California
01.2015 - 2016
- Promoted from Seasonal Associate to Sales Associate based on performance, reliability, and customer service excellence.
- Assisted customers in identifying needs and locating products, enhancing overall shopping experience.
- Coordinated schedules and prioritized tasks to ensure efficient operations in a fast-paced environment.
Education
General Educational Development (GED) -
Skills
- Empathetic Communication
- Community Outreach & Engagement
- Documentation & Recordkeeping
- Scheduling & Coordination
- Resource Navigation & Referrals
- Crisis Response & De-escalation
- Trauma-Informed Care
- Time Management
- Team Collaboration
- Customer Service
Certification
- Certified Medi-Cal Peer Support Specialist (MCPSS) – June 2026
- First Aid / CPR / AED Certified - May 2026
Timeline
Peer Support Network Intern
Parents Anonymous
01.2026
Community Canvasser
MacPros
01.2015 - 01.2016
Sales Associate (Promoted from Seasonal Freight)
The Home Depot
01.2015 - 2016
Firefighter
01.2011 - 01.2014