Shane Anderson
Allen,TX
Summary
Dedicated professional with proven ability to enhance client experiences through effective communication and tailored solutions. My background in the service industry equips me with strong interpersonal skills, while my architectural schooling allows for a unique understanding of spatial design and functionality. This combination enables me to bridge the gap between client needs and innovative design, ensuring projects are both aesthetically pleasing and practical.
Overview
11
11
years of professional experience
Work History
Real Estate Agent
OnDemand Realty
Plano, TX
01.2024 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Server
Texas Roadhouse
McKinney, TX
07.2022 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server Trainer
Landry’s - Saltgrass
Pearland, TX
06.2017 - 02.2020
- Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
- Enforced staff performance and service standards to deliver consistent and positive customer experiences.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Developed, improved and managed training programs.
Server
Darden - Olive Garden
Houston, TX
08.2016 - 05.2017
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Lifeguard/L.G.I.(Life Guard Instructor)/Manager
City Of Pasadena
Pasadena, TX
06.2013 - 10.2015
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Maintained strong proficiency in CPR, First Aid, and A.E.D. rescue techniques to provide optimal support to individuals in distress.
- Trained new lifeguard staff and held multiple training sessions for existing team.
- Resolved member issues or complaints by listening and addressing issues directly or assigning tasks to other staff.
- Developed employee schedules on weekly basis for facility open four months per year.
- Communicated issues, including performance and discipline to supervisor for assistance with remediation.
- Collaborated closely with manager's to identify areas of concern and most effective methods for remediation.
Education
Associate Of Arts - Construction Management Technology
Houston Community College
Houston, TX05.2019
Associate Of Science - Architecture
San Antonio College
San Antonio, TX12.2017
High School Diploma -
Deer Park High School
Deer Park, TX05.2014
Skills
- Architectural design development
- Information research and gathering
- Technical drawing
- Presentation development
- Client needs assessment
- Client relations
- Texas licensed Realtor
Accomplishments
- AIAS (American Institute of Architectural Students) President of the San Antonio College Chapter
- SAC Sophomore Architecture Competition Finalist - The top 12 out of 60+ students elected to present their final at the AIA San Antonio
Hobbies
- Sketching/Digital drawing
- Athletic Activities
- NFL Enthusiast
Additional Information
- Texas Licensed Realtor
Timeline
Real Estate Agent
OnDemand Realty
01.2024 - Current
Server
Texas Roadhouse
07.2022 - Current
Server Trainer
Landry’s - Saltgrass
06.2017 - 02.2020
Server
Darden - Olive Garden
08.2016 - 05.2017
Lifeguard/L.G.I.(Life Guard Instructor)/Manager
City Of Pasadena
06.2013 - 10.2015
Associate Of Arts - Construction Management Technology
Houston Community College
Associate Of Science - Architecture
San Antonio College
High School Diploma -
Deer Park High School