Summary
Overview
Work History
Education
Skills
Timeline
StoreManager
Shane Aycock

Shane Aycock

Jacksonville,TX

Summary

Dynamic and results-driven professional with extensive experience in the hospitality industry, notably as a Server Trainer at Rainforest Cafe. Expert in food and beverage pairings and new employee mentoring, fostering strong team performance and enhancing customer satisfaction through effective training and quality service. Proven ability to drive operational excellence and achieve business goals.

Overview

2026
2026
years of professional experience

Work History

Server Trainer

Rainforest Cafe
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Provided feedback and guidance to help servers develop industry skills and knowledge.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.
  • Assisted in new server onboarding and orientation to cultivate seamless transitions.
  • Monitored new server performance and offered continuous support throughout training period.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Gig Driver

Spark
01.2024 - Current
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Delivered goods and products to customer on time and in excellent condition.

Shipping and Receiving Clerk

Bealls
10.2023 - 02.2024
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.

Avionics Technician

United States Navy
02.2000 - 02.2004
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Delivered goods and products to customer on time and in excellent condition.

Apartment Manager

The Lodge Apartments
12.2021 - 09.2023
  • Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
  • Conducted move-out and move-in inspections to determine charges for damages and market readiness.
  • Utilized social media, Craigslist, banners and signs to advertise vacant apartments.
  • Analyzed and negotiated bids from property services contractors such as maintenance, cleaning, and security contractors, saving approximately $Amount.

Retail Sales Associate

VAMC Dallas
05.2020 - 12.2021
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Assistant General Manager/General Manager

Taco Bell
02.2004 - 07.2016
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Mentored and motivated team members to achieve challenging business goals.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Resolved problems promptly to elevate customer approval.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Handled cash accurately and prepared deposits.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Developed and implemented policies and procedures to improve customer service and satisfaction.

Education

University of Memphis
Memphis, TN

Avionics

NAVAL AVIATION TECHNICAL TRAINING COMMAND
Pensacola, FL
02.2001

Skills

  • Food and beverage pairings
  • New employee mentoring
  • Wine service
  • Food spoilage prevention

Timeline

Gig Driver

Spark
01.2024 - Current

Shipping and Receiving Clerk

Bealls
10.2023 - 02.2024

Apartment Manager

The Lodge Apartments
12.2021 - 09.2023

Retail Sales Associate

VAMC Dallas
05.2020 - 12.2021

Assistant General Manager/General Manager

Taco Bell
02.2004 - 07.2016

Avionics Technician

United States Navy
02.2000 - 02.2004

Server Trainer

Rainforest Cafe

University of Memphis

Avionics

NAVAL AVIATION TECHNICAL TRAINING COMMAND

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