Shane Baksh-Savage
Covington,KY
Summary
Pre-Sales/Solution Architect with expertise in technical solution design and pre-sales engineering. Promoted for delivering architectural guidance that drives customer success and aligns business needs with scalable technology solutions. Proficient in leading discovery sessions and designing comprehensive architectures for cloud and infrastructure integration. Recognized for simplifying complex technical concepts into business value and fostering strong stakeholder relationships throughout the solution lifecycle.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Solutions Architect
Nexigen
Newport, KY
12.2025 - Current
- Lead strategy meetings for the various leaders of Nexigen's 1400 company client list
- Collaborate with Sales to deliver timely solutions and project recommendations via the project lifecycle procedure. From Discovery to solution presentations and everything in between.
- Work to decipher customer and client project requirements and simplifying those project buildout for executive explanation or written executive summaries for Stake holder meetings
- Actively fulfilling vCIO roles for specific clients, acting as their go-to IT advisor for strategic and future proof solutions that keep the client in good standing.
- Utilize and work with internal and external partner resources to access workshops, demos, internal knowledge sharing to increase company solution building/implementation capabilities and knowledge workshops to stay up to date with the latest technology.
- Taking ownership of my own knowledge and training, by testing in various sectors of technology and using the certifications as foundational learning to encourage possible new vendor resources and technological use for new technologies.
- Work closely with partners and vendors to regular attend workshops and demos of fresh/current technologies and leveraging strategies for potential customer environments.
- Able to lead through influence, manage expectations, and steer alignment across stakeholders to move deals forward
- Broad Knowledge among multiple IT domains. Networking-Switches, Firewalls, Access Points. Azure and AWS Cloud Computing. Virtualizations ON-Prem and Datacenter resources. Security Architecture and compliance. Teams calling and hardware solutions. Backup and Disaster Recovery
Technical Sales Engineer
Nexigen
Newport, KY
03.2023 - 12.2025
- Supported pre-sales activities by analyzing requirements from 300+ customers/new clients and presenting tailored technical solutions using MS 365/ Azure Ecosystem and resources, VMware, Hyper-V On-Prem and Datacenter virtualization. And various other tailored software solutions.
- Work closely with sales teams, project coordinators/Manager, and engineering to understand customer requirements and present technical solutions that address their variety of needs.
- Creating Statements of Work (SOW's) to formally chart out project Assumptions, Hours, Implementation Resources, Implementation Guidelines, Bill of Materials (BOM). These documents are sent to sales for quoting for a formal pitch of service and then are signed.
- 365 System Integration: Okta, Auth0. External API: Cloud App SSO/SAML. API Management. AD Connect for on prem email sync to 365. Azure VPN gateways (Microsoft Remote desktop app).
- Technical Leadership: Mentorship, Escalation, Continues Learning advocate.
- Managing Vendor Partnerships: Dell, Fortinet, Ingram Micro, Cisco, Cradlepoint SD WAN appliances mainly, Connection, Aruba(HPE), Lenovo, Egnyte, Datto, Envoy, Microsoft, Google, Apple.
- Security Technologies and Architectures: Next gen Firewalls, IDS, IPS, ZTNA( Zero Trust).
- Endpoint management and Security: AV, EDR, MDM, Intune, Jamf, Addigy, Mosyle. Safe senders and blacklisting.
- Identity and Access Management: Password vaults, MFA, SSO, Entra ID, AD DS, Saas Alerts, SASE, Azure Key Vaults.
- Data Security: DLP, data governance and sensitive labels.
- SIEM, HoneyPot, Backup and Disaster Solutions: Cove Data, Datto( Kaseya), Physical Backup hardware (QNAPs), SPeedVaults, Raid Configurations, Veeam. Azure Backup.
- Designed over 800+ technical architectures based on customer requirements, resulting in customized solutions that improved system environments reliability, scalability, and availability for various clients.
- Ranging from laptop inventory refresh/lifecycle device management. ON-Prem, Hybrid and Cloud server environment migrations, upgrades and replacements. Google to 365 Email Migrations. On- Prem Exchange to 365 migrations, 365 tenant Creations, Azure Resource quoting via Price Calculator. MS 365 licensing via NCE and software Price List. Network hardware multi vendor refreshes for Switches, Firewalls, and Access Points.
- Used various methods of quoting hardware: Dell Solutions configurator, partner quotes for HP Products (Ingram Micro, Synnex, Connection). The main Technology vendors being Fortinet, Aruba, Cisco Meraki, Dell HPE, etc... Applied those refreshes for office relocations and new office setups and maintenance.
- Scoping Security implementations,( MFA, Bitlocker, Data Governance and Sensitive labels (SharePoint primarily) FIPS-140-2 and 3 approved appliances by leveraging NIST 800/171 CMMC Standards.
- As well as moderate Knowledge in implementing HIPPA compliances and controls for our Medical and legal client list, Familiar with GDPR, and PCI security frameworks.
- Led competitive analysis meetings/presentations with over 300+ clients and RFP's as a primary role function. Explained hardware and software product advantages compared to competitors, guiding budget incentives and helping clients achieve financial and strategic objectives. Conducted these meetings at the Department and Executive level.
- Conducted 1-2 hour Comprehensive Technology and Security Assessments for over 100+ of our T3 contracted clients. This helped realign internal company knowledge with accurate and up to date reports of device assets counts, network hardware inventory, and network topology mapping (Intangi's Iris's). At the end of assessment, built out quarterly project plan for current and next physical year to better align participating clients towards foundational technology and security best practices. Securing 100K+ in additional project revenue in last fiscal years financial reports.
- Mentored a team of 8 internal staff members across service delivery and sales department. Sharing technology best practices and providing guidance. Communicated customer feedback and feature requests to engineering teams for prompt project adaptations.
- Implemented change controls that reduced project time by 15%. Built out Microsoft and Fortinet certification pathways to promote continuous education and improve Microsoft and Fortinet Partnership status and benefits.
- Actively engaged in apprenticeship with the CTO, focusing on practical Use Cases of A.I. and machine learning. This includes but not limited to configuring LLM's with unstructured data using Microsoft Copilot, Understanding Grounding context to get the highest accuracy for feedback from the agents. Agent creation, Creating foundational A.I. Knowledge PowerPoints to present to clients.
- Earned and Developed companies Microsoft Certification catalog, enhancing partnership status and successfully securing 2 new partner designations within 3 years. Modern Work and Infrastructure Solutions. Working towards A.I. Solutions partnership status.
Certified Systems Technician
Intrust IT
Blue Ash, OH
07.2019 - 03.2023
- Resolved over 150+ IT end-user issues monthly through effective troubleshooting and root cause analysis.
- Modified, maintained, and repaired network issues and physical devices(laptops and desktops), reducing downtime by 15% and improving system reliability using effective troubleshooting techniques.
- Led project planning and integration of over 100 devices within cloud-based and hybrid MDM platforms.
- Managed Datto Backup registry, configuration, and onsite installation for over 50+ diverse clients.
- Documented new onboarding processes for the team, ensuring accuracy and clarity for future reference.
- Managing monitoring systems and alarm services, for critically downed equipment and recovery protocols.
- Assisted senior staff in identifying and resolving network operating problems for both local and wide-area networks, contributing to improved system reliability.
Signal Systems Support Specialist (25U)
U.S. Army Reserve
Ft. Knox, KY
03.2013 - 06.2020
- Supervised and assisted with battlefield signal support systems and terminal devices.
- Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Tracked and detected network service disruptions using computer systems, scopes and meters. Responsible for army website maintenance and troubleshooting.
- Other additional duties include Share Point Administrator and Army Certificate Tracker Unit manager for the 8-229th AHB.
Network Technician
Gill Industries
Richmond, KY
02.2018 - 12.2018
- Monitored operational and security procedures for numerous computers in network.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Evaluated security measures and made recommendations to network administrator for upgrades and changes.
- Managed Active Directory for a domain with over 2500+ users including India, Ireland, and Mexico Locations.
Education
XLC Leadership Course - Business Strategy
Xavier University
Cincinnati, OH06-2025
Bachelor of Science - Psychology
Eastern Kentucky University
Richmond, KY05-2016
Skills
- Cloud and hybrid environments
- On-premises server management
- Domain controller administration
- File and storage solutions
- SQL Server licensing and management
- Database resource allocation
- Active Directory services
- Remote Desktop Services (RDS)
- Application server management
- Print server administration
- Windows Server licensing
- Cypress One Datacenter licensing
- Microsoft 365 administration
- Entra ID management
- Azure administration and governance
- Ecosystem consulting
- MS365 NCE, software licensing
- Windows Server Software licensing
- Azure quote generation
- On Prem and Cloud Cost management and optimization
- Resource utilization reporting
- Azure analytics workspace management
- Intune mobile device management (MDM)
- SharePoint administration
- Conditional access and MFA solutions
- Windows Hello two-factor authentication (2FA)
- AD Connect configuration
- Network Hardware Refresh: Switches, Firewall, Access Points
Certification
- AZ-900 Azure Fundamentals
- AZ-104 Azure Administrator
- AZ-800 Administering Windows Server Hybrid Core Infrastructure
- AZ-801 Configuring Window Server Hybrid Advanced Services
- Microsoft Certified Windows Server Hybrid Administrator (Associate)
- AZ-140 Azure Virtual Desktop (Specialty)
- AZ-305 Microsoft Certified: Azure Solutions Architecture (Expert)
- AI-900 Microsoft Certified: Azure AI Fundamentals
- Fortinet Certified Associate Cybersecurity
- Fortinet Certified Fundamentals Cybersecurity
In Progress
- AI-102 Azure AI Engineer Associate
- Security+
Timeline
Solutions Architect
Nexigen
12.2025 - Current
Technical Sales Engineer
Nexigen
03.2023 - 12.2025
Certified Systems Technician
Intrust IT
07.2019 - 03.2023
Network Technician
Gill Industries
02.2018 - 12.2018
Signal Systems Support Specialist (25U)
U.S. Army Reserve
03.2013 - 06.2020
XLC Leadership Course - Business Strategy
Xavier University
Bachelor of Science - Psychology
Eastern Kentucky University