Summary
Overview
Work History
Education
Skills
Affiliations
Work Preference
Timeline
Generic

Shane Banahan

Saint Joseph,MO

Summary

Innovative restaurant manager with several years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.

Overview

2
2
years of professional experience

Work History

Site Manager

VVS Canteen
Saint Joseph, MO
01.2023 - Current
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Optimized profits by controlling food, beverage and labor costs.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Developed and maintained strong relationships with clients, ensuring satisfaction and fostering repeat business.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Restaurant General Manager

Fancy Franks
Electra, TX
12.2022 - 01.2023
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Negotiated contracts with vendors for food supplies, beverages, equipment and other necessary items.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
  • Encouraged patron loyalty by emphasizing customer-focused approach by staff.
  • Resolved customer complaints in a professional manner.
  • Ensured compliance with health, safety and sanitation standards.
  • Optimized profits by controlling food, beverage and labor costs.
  • Resolved and investigated complaints regarding service, food quality and accommodations.

Education

High School Diploma -

Irvine High School
Irvine, CA
06-1992

Skills

  • Restaurant operations management
  • Menu development
  • Recruitment
  • Kitchen oversight
  • Menu pricing
  • Food plating and presentation
  • Employee retention
  • Supply chain management
  • Table management
  • Resource allocation
  • Shift management
  • Trained in performance and wage reviews
  • Recipes and menu planning
  • Employee schedule management
  • Business operations expertise
  • Labor and food cost control
  • Team management
  • Conflict resolution techniques
  • Inventory control and record keeping
  • Promotions planning
  • Restaurant promotion management
  • Stable work history
  • Catering coordination
  • Pre-shift walk-through
  • Point of sale (POS) system operation
  • Passion for customer satisfaction
  • Customer engagement
  • Order delivery practices
  • Customer loyalty
  • Customer-oriented
  • Purchasing and cost control
  • Food service background
  • Organization and prioritization
  • Schedule coordination
  • Personnel recruiting
  • Customer service best practices
  • Kitchen equipment operation and maintenance
  • Adaptable
  • Full service restaurant background
  • Proven sales record

Affiliations

  • Photography
  • Dog Rescue
  • Car Shows

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leaveStock Options / Equity / Profit Sharing

Timeline

Site Manager

VVS Canteen
01.2023 - Current

Restaurant General Manager

Fancy Franks
12.2022 - 01.2023

High School Diploma -

Irvine High School

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Shane Banahan