Logicgate
Shane Banzhaf
Overview
24
24
years of professional experience
3
3
years of post-secondary education
Work History
Business System Analyst
Contrast Security
12.2023 - 01.2025
- Company Overview: Application Security organization that moves secure code through the complete software lifecycle, employing 200+
- Led the implementation of a new Learning Management System (LMS): Collaborated with cross-functional stakeholders from HR, GRC, Customer Training, Sales, and Alliances to evaluate, select, and deploy an LMS that met diverse departmental needs
- Conducted comprehensive user access audits: Ensured compliance and security by auditing user access for all marketing and engineering tools, identifying and resolving discrepancies to uphold best practices
- Served as the IT partner for Engineering and Marketing teams: Provided tool administration and technical support, optimizing functionality and addressing user needs to enhance team performance
- Managed Jira project configurations: Configured and maintained multiple Jira projects to support the unique requirements of Customer Success, Engineering, HR and Legal teams, enabling seamless project tracking and collaboration
- Application Security organization that moves secure code through the complete software lifecycle, employing 200+
Project Manager - Operational Risk
Contrast Security
12.2022 - 12.2023
- Company Overview: Application Security organization that moves secure code through the complete software lifecycle, employing 200+
- Managed compliance training programs: Oversaw the maintenance and updates of annual and new hire training courses on Operational Risk, ensuring alignment with evolving company requirements
- Served as a platform administrator: Administered the company's GRC tool, Logicgate, and LMS, Lessonly, ensuring seamless operation and user support
- Maintained vendor and contractor records: Managed onboarding, offboarding, and related tasks to ensure accurate and up-to-date compliance and status tracking
- Collaborated with IT on tool enhancements: Partnered with IT teams to improve tools and reporting capabilities, meeting compliance and operational needs
- Application Security organization that moves secure code through the complete software lifecycle, employing 200+
Office Coordinator
Contrast Security
08.2021 - 12.2022
- Company Overview: Application Security organization that moves secure code through the complete software lifecycle, employing 200+
- Led office reopening post-COVID-19: Ensured compliance with state and federal guidelines while creating a safe and functional workspace
- Maintained a productive office environment: Managed a fully stocked break room, resolved network and video conferencing issues, and coordinated with property management for maintenance needs
- Planned and hosted corporate events: Organized on-site and off-site events, including large catering orders, breakout room coordination, space setup, and team-building activities
- Collaborated on Operational Risk projects: Supported initiatives such as annual training, SOC audits, vendor governance tasks, and other compliance-related activities
- Oversaw office closure operations: Directed the transition of the Baltimore office, ensuring a smooth handover of the lease and equipment to the incoming tenant within the required timeline
- Application Security organization that moves secure code through the complete software lifecycle, employing 200+
Office Manager
Half Yard Productions
03.2015 - 03.2021
- Company Overview: Television Production company that develops and produces a diverse array of high-quality programs from exciting documentary projects to powerful character-driven-shows
- Managed office operations for 115 personnel: Oversaw office space, equipment, and resources to ensure seamless day-to-day functionality
- Served as primary administrator for key vendors: Acted as the main point of contact for operational partners, including FedEx, Enterprise, and Chesapeake Systems IT, ensuring effective service delivery
- Streamlined employee onboarding: Facilitated onboarding for new hires by issuing equipment, setting up access cards, creating company emails, and updating the IP Phone PBX system as required
- Provided IT support and issue resolution: Partnered with Chesapeake Systems as the primary IT contact, resolving most technical issues independently to minimize downtime
- Supported remote workforce operations: Collaborated with Production Managers to ensure remote staff received necessary equipment and support for their projects
- Coordinated shipment logistics: Monitored incoming and outgoing shipments, proactively addressing delays to minimize project impact
- Directed office closure and relocation: Planned and executed the closure of the Bethesda office, meeting tenant requirements and relocating equipment to the New York office seamlessly
- Television Production company that develops and produces a diverse array of high-quality programs from exciting documentary projects to powerful character-driven-shows
Operational Specialist
United States Coast Guard
07.2005 - 11.2009
- Company Overview: A branch of the U.S
- Armed Forces and a key component of the Department of Homeland Security, the United States Coast Guard specializes in maritime safety, security, and environmental stewardship
- Developed and managed an Access database: Streamlined the organization and processing of over 6,000 public notices and inquiries for improved efficiency
- Served as the primary liaison for GPS inquiries: Facilitated communication between the public and military, addressing Global Positioning System inquiries and outage reports
- Conducted training for Coast Guard personnel: Organized and led training sessions for over 70 team members on a web-based Coast Guard electronic messaging system
- Maintained critical messaging templates: Drafted and managed a library of over 400 pre-formatted messages used to notify the public about Electronic Aids to Navigation outages
- A branch of the U.S
- Armed Forces and a key component of the Department of Homeland Security, the United States Coast Guard specializes in maritime safety, security, and environmental stewardship
Telecommunications Specialist
United States Coast Guard
01.2001 - 07.2005
- Company Overview: A branch of the U.S
- Armed Forces and a key component of the Department of Homeland Security, the United States Coast Guard specializes in maritime safety, security, and environmental stewardship
- Processed critical communications during 9/11: Manually handled over 2,000 messages to ensure accurate and timely delivery to the Coast Guard Pacific fleet during the events of September 11, 2001
- Supported key system transitions: Played an integral role in the implementation and transition to five new communications systems and networks within the U.S
- Coast Guard
- Managed messaging system accounts: Administered user accounts for the Coast Guard's Microsoft Outlook-based messaging system, ensuring seamless communication across teams
- A branch of the U.S
- Armed Forces and a key component of the Department of Homeland Security, the United States Coast Guard specializes in maritime safety, security, and environmental stewardship
Summary
Skilled Business Systems Analyst with record of success breaking down and improving business systems. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strength developed through both military and civilian roles in multiple industries.
Education
No Degree - Database Management
Strayer University
05.2012 - 12.2013
No Degree - Computer Software Development
Westwood Colloge Online
10.2005 - 08.2007
Skills
- Workflow design
- Requirements gathering
- Data migration
- Stakeholder management
- Business case development
- User acceptance testing
- Software and hardware implementation
- User access management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Work-life balanceCompany CultureHealthcare benefitsPaid time offWork from home optionSoftware
Salesforce
Microsoft Office
Lessonly
EasyLlama
Docebo
Meta Business Manager
Linkedin Business Manager
Languages
English
Native or Bilingual
Timeline
Business System Analyst
Contrast Security
12.2023 - 01.2025
Project Manager - Operational Risk
Contrast Security
12.2022 - 12.2023
Office Coordinator
Contrast Security
08.2021 - 12.2022
Office Manager
Half Yard Productions
03.2015 - 03.2021
No Degree - Database Management
Strayer University
05.2012 - 12.2013
No Degree - Computer Software Development
Westwood Colloge Online
10.2005 - 08.2007
Operational Specialist
United States Coast Guard
07.2005 - 11.2009
Telecommunications Specialist
United States Coast Guard
01.2001 - 07.2005
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