Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
New Business Sales Executive
Marvel Medical Staffing
09.2022 - Current
Addressed each customers' needs and wants to recommend suitable product options.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Contacted customers and prospects to generate new business to achieve company growth goals.
Used consultative sales approach to understand and meet customer needs.
Kept detailed records of inventories, completed sales and customer information to enhance customer experiences.
Used CRM Software to maintain company database with essential account and sales information.
Targeted prospective clients by reviewing business directories, building database of leads and attending networking events.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings
Clarified customer requests, forwarded product information and answered questions to support sales operations
Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients
Serviced existing accounts on regular basis to maximize revenue
New Business Development Manager
NMC CAT
01.2019 - 09.2022
Generated new business with marketing initiatives and strategic plans.
Reached out to potential customers via telephone, email, and in-person inquiries.
Negotiated and closed long-term agreements with new clients in assigned territory.
Used a CRM to contact new businesses in the set areas to find decision makers and start the grooming process of informing what we can do as a company and then keep appointments set with follow-ups until I was able to meet in person the companies main decision makers
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Sales process normally would range anywhere from 8 months to a year as it involved many working and turning components and also dealing with equipment ranging from heavy ( Excavators, Dozers, and Power back up units)
Constantly working with building relationships and utilizing customer service and vast knowledge of the industry
Utilized work cell phone to be contacted anytime day and night
One Point of Contact
Established relationships with key decision-makers within customer's organization to promote growth and retention
Performed client research and identified opportunities for account growth, account penetration and market expansion
Represented company and promoted products at conferences and industry events
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
Negotiated and closed long-term agreements with new clients in assigned territory
Kept meticulous client notes and updated account information in company databases
Achieved sales goals and service targets by cultivating and securing new customer relationships
Resolved problems with high-profile customers to maintain relationships and increase return customer base
Collaborated with upper management to implement continuous improvements and exceed team goals
Exceeded sales quotas and increased profitability through effective sales strategy and business planning
Managed accounts to retain existing relationships and grow share of business
Prepared sales presentations for clients showing success and credibility of products
Managed revenue models, process flows, operations support and customer engagement strategies
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience
Collaborated with advertising group to create uniformity between advertising messages and retail incentives
Drove sales by developing multi-million dollar contract sales
Branch Manager
Adecco
07.2018 - 01.2019
The Adecco Group provides services covering temporary staffing, permanent placement, career transition and talent development as well as business process outsourcing and consulting
This staffing firm includes clerical and light industrial in the Omaha/Lincoln area
The Adecco group is currently the largest staffing firm in the world.
Maintained friendly and professional customer interactions.
Assessed employee performance and developed improvement plans.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Engaged employees in business processes with positive motivational techniques.
Resolved various issues impacting sales management and business operations.
Branch Account Manager
Elite Medical Staffing
10.2016 - 07.2018
Responsibilities include running the Omaha Branch while managing a desk of Allied and RN professionals by helping coordinate placement for these professionals in medical facilities nationwide
I also maintain a close relationship with these facilities allowing further trust resulting in additional career opportunities for currently managed individuals as well as the recruitment of additional professionals.
Maintained friendly and professional customer interactions.
Assessed employee performance and developed improvement plans.
Engaged employees in business processes with positive motivational techniques.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Assessed employee performance and developed improvement plans
Engaged employees in business processes with positive motivational techniques
Complied with regulatory guidelines and requirements
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations
Met deadlines by proactively managing individual and team tasks and streamlining processes
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set
Resolved various issues impacting sales management and business operations
Implemented service improvements to enhance sales cycle
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies
Account Executive Manager
DatabaseUSA.com
10.2014 - 10.2016
I am a top performing account manager who is in charge of cold calling to find new clients for both B2B and C2B
The service we provide is the selling of Business lists and Consumer lists (Email, Mail, and Phone).
I averaged $22k in monthly sales in 2016, independently.
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Managed accounts to retain existing relationships and grow share of business.
Implemented systems and procedures to increase sales.
Prepared sales presentations for clients showing success and credibility of products.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Sales and Marketing Manager
Marketing And Consulting, LLC
04.2011 - 09.2014
I was a working, hands-on manager who handled a team of 10 employees in an inside sales position
I consistently produced and sustained my own pipeline while training others how to succeed and attain goals
Worked with both B2B and consumer sales.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Managed accounts to retain existing relationships and grow share of business.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Analyzed sales and marketing data for improved strategies.
Directed sales support staff in administrative tasks to help sales reps close deals.
Produced strong revenue numbers and continued promotional success with continued coaching of sales and marketing teams.
Instructed sales staff on cross-selling and up-selling techniques resulting in increased net sales revenue by [Number]% in sales.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Account Manager
LRS Healthcare
11.2009 - 03.2011
Handled a desk of RN's whom I was responsible for placing in travel nursing positions across the country
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Educated clients on new products or services to increase customer engagement with brand.
Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Coordinated with internal teams to facilitate prompt delivery of client projects.
Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Developed and maintained strong working relationships with professionals within assigned territory.
Built relationships with hospitals to find new jobs to post for our company and recruited new RN's to join our traveling crew.
Account Manager
C&A Industries
01.2006 - 10.2009
Responsibilities included managing a desk of lab professionals and coordinating placement in medical facilities nation-wide
Maintaining a close relationship with Medical facilities that allowed further trust resulting in additional career opportunities for currently managed individuals as well as the recruitment of additional professionals.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Facilitated client satisfaction and renewed customer relations to drive growth.
Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Coordinated with internal teams to facilitate prompt delivery of client projects.
Developed and implemented strategies to increase client retention.
Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Negotiated prices, terms of sales and service agreements.
Maintained current knowledge of evolving changes in marketplace.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Manager/Loan Officer
Cornerstone Acceptance, Shane Bell
06.2003 - 12.2005
Working manager of 18 loan officers in the mortgage industry of Refinance
Responsible for training tele- marketers and loan officers for our company with credit reading and brokerage interest rates
Wrote scripts, pulled leads, ran credit and managed the office pipeline to ensure best performance from Sales Team
Assisted customers in understanding loan terms and conditions to make informed decisions.
Developed strong relationships with customers through high levels of customer service.
Originated, reviewed, processed, closed, and administered customer loan proposals.
Submitted loan applications to underwriter for verification and recommendations.
Maintained strict confidentiality of bank records and client information.
Collaborated with other departments to promptly process loan applications.
Examined customer loan applications for loan approvals and denials.
Negotiated loan terms to provide favorable outcomes for both customers and lenders.
Monitored performance of existing loan portfolios to identify and address any issues.
Compiled database of loan applicants' credit histories, financial statements and other financial information.
Advised clients on mortgage, education and personal loans.
Recommended loan approvals and denials based on customer loan application reviews.
Processed loan applications and monitored progress from start to finish.
Evaluated loan requests and documents to verify accuracy and completeness.
Developed and maintained relationships with customers, lenders and other third parties.
Assisted customers with completing loan applications and other paperwork.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Negotiated loan terms and conditions with customers to secure best deal.
Proactively identified solutions for customers experiencing credit issues.
Explained very technical financial information to applicants in easy to understand language.
Approved loan applications based on customer creditworthiness and provided detailed financial advice.
Analyzed potential risks and evaluated loan products to identify suitable options for customers.
Monitored pipelines to track and log status of loans.
Assessed loan portfolios for compliance with underwriting policies.
Identified opportunities to cross-sell and upsell loan products to customers.
Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Supervised loan personnel and motivated to maintain customer service and performance standards.
Loan Officer
Metropolitan Mortgage
01.2001 - 05.2003
Daily job duties were to cold call homeowners and discuss with them the benefits of refinancing their home
I have the ability to gain trust in order to receive the personal information needed to obtain credit reports and place the customer with the right bank and mortgage rate
Growing and sustaining the client's confidence over the sometimes lengthy course of the refinancing process was an important part of my experience here.
Developed strong relationships with customers through high levels of customer service
Originated, reviewed, processed, closed, and administered customer loan proposals
Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements
Developed systems to efficiently track loan documents and enhance accuracy
Developed and maintained relationships with customers, lenders and other third parties
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans
Explained very technical financial information to applicants in easy to understand language
Education
Some College (No Degree) - Psychology
Northwest Missouri State University
Maryville, MO
1990
Diploma - undefined
Shelby Tennant High School
Skills
Servicing Accounts
Procurement Operations
Cold Calling
Persuasive Communication
New Business Development
Customer Experience
Customer Service
Consultative Sales Approach
Operations Management
Lead prospecting
Account development
Flexible and Adaptable
Certification
Business Planning Microsoft Word Customer Relationship Management (CRM) Project Management New Business Development Contract Negotiation Negotiation Digital Strategy MarketingManagement Operations ManagementShane Bell - page 3
Family, Camping, Fishing, and the Great Outdoors
In my earned free-time I enjoy getting back to my roots. That includes getting the family together for a road trip to go on a new adventure or just being with friends to head off to fish or hunt. I love anything outdoors and my favorite thing to do is relax in cabin by a trout stream, smelling the cedar pines and enjoying the views without hustle and bustle of the city.