Shane Blossom
Anchorage
Summary
Offering strong leadership, communication, and organization skills developed through experience at Starbucks. Strong focus on utilizing team work and fostering positive and inclusive work environment while driving the business to meet targets. Expertise in training and mentoring staff, customer relations, and community involvement. Eager to grow and learn in this role.
Overview
2
2
years of professional experience
Work History
Store Manager
Starbucks
12.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Assistant Store Manager
Starbucks
08.2024 - 12.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Shift Supervisor
Starbucks
11.2023 - 08.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Education
High School Diploma -
Idaho Falls High School
Idaho Falls06-2017
Skills
- Outstanding communication skills
- Team leadership and coaching
- Friendly and positive
- Problem-solving
- Customer relations
- Multitasking and organization
- Retail inventory management
- Recruitment and hiring
Timeline
Store Manager
Starbucks
12.2024 - Current
Assistant Store Manager
Starbucks
08.2024 - 12.2024
Shift Supervisor
Starbucks
11.2023 - 08.2024
High School Diploma -
Idaho Falls High School
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