Shane Breslin
Skagway,AK
Summary
Creative and people-oriented commercial driver with exceptional customer service background,
Learning and employing new skills and certifications annually, continuing to add responsibilities alongside exercising great leadership skills, opening new door's onto great opportunities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Bus Driver
Smart Bus
03.2022 - Current
- Oversee daily operations and maintain management responsibilities over crew of five to ten drivers, extra responsibilities bestowed second year through leadership not desire to manage others,
- Built reciprocal relationships with colleagues by giving with the expectation of receiving, by growing mutual influence through turn-taking, and by developing trust through interdependence.
- Operated buses on variety of scheduled routes with varying needs, keeping lead on communication to advance productivity.
- Completed pre- and post-trip bus inspections for safe passenger transportation and compliance.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern, maintained repairs personally
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Construction Assistant
Sturgeon Electric
10.2022 - 12.2022
- Worked ten hour days in hazardous condition's while prepared to be self sufficient.
- Communicated through radio communication in poor to zero visibility situations while controlling traffic, maintaining absolute safety for pedestrians, construction crew and co-workers.
- Intimately familiar with flagging safety regulations and equipment as published by OSHA.
- Patiently directed motorists towards detours and alternate routes.
- Assisted in planing and putting out barrels or cones to prevent driver access to specific roads, areas.
- Prevented traffic intrusion onto construction sites and protected workers.
- Controlled drivers' speed, movement and routes with hand signals and signs.
- Prepared sites, assisted with cleaning areas at completion.
- Loaded, unloaded, and moved material to and from storage and production areas.
Transit Bus Operator
Pinellas Suncoast Transit Authority
01.2020 - 03.2021
- Conducted daily pre-trip vehicle inspections prior to operation.
- Smoothly handled resistant or hostile passengers in infraction of bus conduct and safety rules.
- Refueled bus at beginning of and during route as needed.
- Operated buses on variety of scheduled routes, including highways and residential areas.
- Identified operational and mechanical issues and reported same to garage technical crew.
- Maintained full understanding of local roads, traffic patterns and guests needs.
- Operated with safety and skill to avoid accidents and delays.
Bar Manager
Olivia's Bistro
03.2019 - 10.2019
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Barback/Cook
Red Onion Saloon
04.2016 - 10.2019
- Prepared hundreds of dishes per day in fast-paced bar/grill environment while maintaining high customer and co-worker satisfaction rate.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Assisted in setting up and breaking down bar area for special events.
- Restocked ice, condiments, and snacks.
- Collaborated with other dining room and bar staff to facilitate efficient service.
Waiter
Living Room On Main
10.2015 - 01.2019
- Maintain perfect five star reviews on Yelp through years of service.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out customers.
- Trained new servers on restaurant policies and procedures.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Commercial Lighting Sales Lead
Standard Advanced Lighting
01.2013 - 09.2014
- Oversaw inventory purchases and sales contracts to keep records current and compliant.
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Increased sales and customer satisfaction through personalized servicing.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
- Upsold warranties and complementary products to customers through persuasive marketing techniques.
- Identified and analyzed key competitors and related products.
- Serviced accounts on regular basis to propose new products or services and maximize revenue.
River Raft Guide
Ace Adventure Resort
02.2011 - 11.2012
- Successfully navigated Class 5 white water.
- Consistently maintained a professional, friendly demeanor with guests.
- Led tours on the New and Gauley Rivers with groups of up to Ten people.
- Educated guests on safe procedures to reduce risk of injury.
- Entertained visitors and tourists with various props and signs to ensure maximum engagement, fun, and lasting memories.
- Kept safety of all members of group at high level by pointing out cracked sidewalks, bad lighting, and steps and provided assistance as needed.
- Researched topics that pertained to tour locations so that such information could be added to scripts.
- Attended trainings in customer service, conflict resolution techniques, procedures to remain current on updated requirements and procedures.
- Verified required equipment and related maintenance, sending parts out for service to resolve complex issues.
Lawn Care Technician
Always Green Inc
03.2006 - 10.2009
- Studied the outcome's of compounds Always Green was spreading into the water cycle through application, was never happy with ownerships willingness to care or progress toward protecting our ecosystem.
- Scheduled and planned daily route's maintaining landscaping and customer relations along fifteen to twenty five stops per day.
- Provided education on lawn care products and services to help clients better understand ways to maintain lawns, through direct communication or written instruction.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents,
- Maintained routine landscaping schedules to boost lawn health.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Developed lasting customer relationships and grew route over time.
- Developed estimates and presented customers with bids for lawn care services to help with planning.
- Maintained and serviced lawn care equipment to enhance longevity.
- Diagnosed lawn and garden issues and recommended targeted solutions.
- Researched new lawn care products and services to provide new options to customers, and increase productivity.
Education
High school diploma - Automotive Mechanics
Park Vista Community High School
Boynton Beach05.2007
Skills
- Adaptable
- Dependability and Honesty
- Leadership through Empathy and Understanding
- Multitasking and Prioritization
- Teamwork and Collaboration
- Autobody and Engine Repair
- Situational Awareness
- Local and Long Distance Driving
- Two-Way Radio Operation
- Computer/JSON programming
- Swift Water Rescue/First Aid
- Site Readiness Expertise
- Equipment Operation Experience
Certification
CDL Class B.
Passenger Endorsed.
Airbrakes Endorsed.
ATSSA Flagger Certification.
Swift Water Rescue.
First Aid/CPR.
Timeline
Construction Assistant
Sturgeon Electric
10.2022 - 12.2022
Senior Bus Driver
Smart Bus
03.2022 - Current
Transit Bus Operator
Pinellas Suncoast Transit Authority
01.2020 - 03.2021
Bar Manager
Olivia's Bistro
03.2019 - 10.2019
Barback/Cook
Red Onion Saloon
04.2016 - 10.2019
Waiter
Living Room On Main
10.2015 - 01.2019
Commercial Lighting Sales Lead
Standard Advanced Lighting
01.2013 - 09.2014
River Raft Guide
Ace Adventure Resort
02.2011 - 11.2012
Lawn Care Technician
Always Green Inc
03.2006 - 10.2009
High school diploma - Automotive Mechanics
Park Vista Community High School
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