Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shane Brooks

Chelsea, AL,AL.

Summary

Seasoned Operations Manager and Track Supervisor with a proven track record at Norfolk Southern, where strategic maintenance planning and effective personnel supervision led to enhanced railway management and safety. Skilled in teamwork, collaboration, and problem-solving, I've significantly improved operational efficiency and team performance. Leadership is marked by fostering professional development and implementing innovative track inspection protocols.

Energetic and organized professional with knack for attention to detail and leadership. Possesses understanding of safety protocols and team management, coupled with strong problem-solving and communication skills. Committed to ensuring track safety and operational efficiency.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Track Supervisor

Norfolk Southern
06.2020 - Current
  • Collaborated with other supervisors to develop comprehensive strategies for long-term track management goals.
  • Established strong relationships with vendors and contractors, negotiating favorable terms for equipment purchases or services rendered.
  • Improved overall team efficiency with thorough training programs and performance evaluations for employee's.
  • Optimized performance of track systems by supervising routine maintenance and preventive measures.
  • Responded swiftly to emergency situations, coordinating efforts to minimize disruption and restore normal service as quickly as possible.
  • Coordinated cross-departmental initiatives to address larger organizational challenges related to track infrastructure or operational efficiency.
  • Reduced maintenance downtime by implementing efficient scheduling and resource allocation for track repair projects.

Supervisor Track Inspection

Norfolk Southern
04.2017 - 06.2020
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for employee's, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Operations Manager

AMS Services LLC.
09.2016 - 04.2017
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.

Track Supervisor

Norfolk Southern
03.2015 - 09.2016
  • Improved overall team efficiency with thorough training programs and performance evaluations for staff members.
  • Coordinated cross-departmental initiatives to address larger organizational challenges related to track infrastructure or operational efficiency.
  • Responded swiftly to emergency situations, coordinating efforts to minimize disruption and restore normal service as quickly as possible.
  • Reduced maintenance downtime by implementing efficient scheduling and resource allocation for track repair projects.
  • Developed contingency plans for unexpected incidents, minimizing disruptions to train service during unforeseen circumstances.
  • Enhanced track safety by conducting regular inspections and addressing potential hazards promptly.
  • Ensured compliance with industry regulations through regular audits and detailed documentation processes, maintaining a strong safety record for the organization.

Track Supervisor

Norfolk Southern
03.2013 - 03.2015
  • Monitored weather conditions to plan work schedules effectively and minimize project delays.
  • Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
  • Identified tools, machinery and personnel required for projects and properly managed resources.
  • Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
  • Supervised team member performance to meet project, deadlines and requirements.

Track Supervisor

Norfolk Southern
01.2011 - 03.2013
  • Improved overall team efficiency with thorough training programs and performance evaluations.
  • Optimized performance of track systems by supervising routine maintenance and preventive measures.
  • Responded swiftly to emergency situations, coordinating efforts to minimize disruption and restore normal service as quickly as possible.
  • Developed contingency plans for unexpected incidents, minimizing disruptions to train service during unforeseen circumstances.
  • Implemented targeted improvements to rail infrastructure based on feedback from customers and front-line staff members alike.
  • Proactively addressed potential conflicts within the team, fostering a positive work environment characterized by mutual respect and collaboration.
  • Enhanced track safety by conducting regular inspections and addressing potential hazards promptly.

Assistant Track Supervisor

Norfolk Southern
09.2010 - 01.2011
  • Promoted a culture of continuous learning within the team, encouraging professional development through seminars, workshops, or relevant coursework.
  • Implemented targeted improvements to rail infrastructure based on feedback from customers and front-line employee's alike.
  • Enhanced track safety by conducting regular inspections and addressing potential hazards promptly.

Assistant Track Supervisor

Norfolk Southern
11.2009 - 09.2010
  • Responded swiftly to emergency situations, coordinating efforts to minimize disruption and restore normal service as quickly as possible.
  • Optimized performance of track systems by supervising routine maintenance and preventive measures.
  • Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.

Operations Supervisor Trainee

Norfolk Sothern
03.2009 - 11.2009

Spent time on various office locations throughout WV. learning how to railroad along with learning how to be a manager on the railroad.

Armored Crew Member M1A1 Abrams Tank

United States Army Reserve
08.2004 - 07.2008
  • Collaborated with team members to complete orders.
  • Performed maintenance on equipment.

M1A1 Abrams Tank Crewman

United States Army
10.2001 - 07.2008
  • Ensured accurate target acquisition through diligent use of specialized sighting equipment.
  • Continuously sought opportunities for self-improvement and professional development, maintaining a high level of expertise in all aspects of M1A1 Abrams Tank Crewman responsibilities.
  • Enhanced team efficiency by implementing streamlined communication and coordination protocols.
  • Enforced strict adherence to safety protocols among fellow crew members, reducing risk of accidents or injury.
  • September 2002 to August 2003, was part of the invasion of Iraq known as Operation Iraqi Freedom.

Education

No Degree - Criminal Justice

Wallace State Community College
Hanceville, AL

Skills

  • Maintenance planning
  • Personnel supervision
  • Railway management
  • Track inspection
  • Scheduling expertise
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Multitasking
  • Worksite safety
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team leadership

Certification

  • Aubrey Daniels performance management.
  • Sean DeLaney, High Performance Coaching, Teaching, and Training.
  • Ballast Line Leadership Training.


Timeline

Track Supervisor

Norfolk Southern
06.2020 - Current

Supervisor Track Inspection

Norfolk Southern
04.2017 - 06.2020

Operations Manager

AMS Services LLC.
09.2016 - 04.2017

Track Supervisor

Norfolk Southern
03.2015 - 09.2016

Track Supervisor

Norfolk Southern
03.2013 - 03.2015

Track Supervisor

Norfolk Southern
01.2011 - 03.2013

Assistant Track Supervisor

Norfolk Southern
09.2010 - 01.2011

Assistant Track Supervisor

Norfolk Southern
11.2009 - 09.2010

Operations Supervisor Trainee

Norfolk Sothern
03.2009 - 11.2009

Armored Crew Member M1A1 Abrams Tank

United States Army Reserve
08.2004 - 07.2008

M1A1 Abrams Tank Crewman

United States Army
10.2001 - 07.2008
  • Aubrey Daniels performance management.
  • Sean DeLaney, High Performance Coaching, Teaching, and Training.
  • Ballast Line Leadership Training.


No Degree - Criminal Justice

Wallace State Community College
Shane Brooks