Shane Brooks

Provide operational leadership for a comprehensive hospital imaging department serving inpatient, outpatient, emergency, and surgical services.

Key Accomplishments:

• Led daily operations across multiple imaging modalities while overseeing supervisors, technologists, nurses, and support personnel.
• Direct employee relations including coaching, performance management, conflict resolution, recruitment, retention, and succession planning.
• Lead departmental quality improvement initiatives focused on patient safety, workflow optimization, and operational efficiency.
• Manage departmental budgets, productivity, staffing, and resource allocation.
• Partner with physicians and executive leadership to improve imaging access and patient throughput.
• Coordinate regulatory readiness and compliance initiatives for Joint Commission and other accreditation standards.
• Develop operational policies and standardize workflows across imaging departments.
• Lead strategic planning for new imaging services and technology implementation.
• Improve scheduling efficiency through Lean process improvement projects.
• Oversee departmental performance metrics including turnaround times, productivity, patient satisfaction, and image quality indicators.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.
• Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
• Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
• Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.

• Performed advanced imaging procedures supporting diagnostic and interventional cardiology and radiology.
• Oversaw Cath Lab coding and Charge Master maintenance, ensuring revenue integrity and compliance.
• Functioned as Epic Physician Super User and Cath Lab staff superuser.
• Managed Implementation of two PACS systems GE and Change Healthcare
• Project management and Implementation of Merge Hemodynamic systems
• Ensured effective cardiology PACS administration to maintain data integrity and support clinical workflows.
• Analyzed clinical data to identify trends and improve patient outcomes in cardiac procedures.
• Collaborated with medical teams to streamline workflow processes within the Cardiac Cath Lab.
• Created and managed reports on procedural efficiency and patient care metrics to support quality assurance initiatives.
• Implemented new software tools to enhance data collection and reporting accuracy across departments.
• Played an instrumental role in helping to establish the hospital's structural heart program in collaboration with interventional cardiologists, cardiovascular surgeons, nursing leadership, anesthesia, and industry partners.
• Helped develop clinical workflows and procedural processes that enabled successful program growth.
• Coordinated with vendor clinical specialists for product implementation, facilitating physician education and staff training on new technologies.
• Ensured compliance with safety protocols and radiation protection standards in all procedures.
• Demonstrated adaptability by quickly learning new protocols or procedures as required for specialized patient populations or unique case requirements.
• Participated in continuing education opportunities, staying up-to-date on advancements in radiologic technology practices.
• Mentored new Radiology Technologists, sharing knowledge and expertise to enhance their professional development within the field.

• Professional Development: Healthcare Lean Training