Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shane Brousseau

Portage,IN

Summary

Skilled Refrigeration Service Technician with background in troubleshooting, repairing, and maintaining commercial refrigeration systems. Strong abilities in analyzing issues, implementing solutions, and ensuring compliance with industry standards for safety and efficiency. Demonstrated capacity to build customer relationships by providing reliable service and maintenance support. Notable contributions include improved system performance and increased customer satisfaction in previous roles.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Refrigeration Service Technician

Freije Engineered Solutions Company
Fishers, IN
07.2023 - Current
  • Installation, service, and maintenance of split, self-contained, rack, chiller, boiler systems and controls in a commercial/industrial setting.
  • Performed routine maintenance and repairs on refrigeration systems, including condensers, evaporators, compressors, defrost timers, and thermostats.
  • Advised customers about the best type of cooling system that suits their needs.
  • Replaced worn or damaged parts such as gaskets, seals, hoses, fans, pumps, motors and valves.
  • Maintained and repaired electrical and pneumatic controls, HVAC equipment and systems and auxiliary equipment.
  • Analyze wiring schematics, drawings, product manuals, and troubleshooting guides to accurately determine service needs
  • Nurture a good working relationship with customers by providing excellent service with good communication.
  • Keep detailed records of communication with customers, equipment condition and repair status via notes and photos.

HVACR Service Technician

ICC Mechanical
Valparaiso
08.2021 - 07.2023
  • Ensured that all safety standards were followed when performing service on HVAC-R equipment.
  • Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
  • Installed new HVAC-R systems in residential and commercial settings according to manufacturer specifications.
  • Created estimates for customers regarding cost of repair or replacement services for their HVAC-R systems.
  • Repaired faulty wiring, motors, compressors, condensers, evaporators, and other components of HVAC-R systems.
  • Completed detailed reports documenting all service activities related to each job assignment.

Purchasing Manager

ICC Mechanical
Valparaiso
03.2020 - 08.2021
  • Evaluated proposals from vendors on a regular basis to ensure cost effectiveness.
  • Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
  • Managed vendor accounts payable issues by providing accurate documentation when required.
  • Implemented policies and procedures for effective management of the purchasing process.
  • Negotiated contracts with vendors to secure the best possible prices for goods and services.
  • Monitored inventory levels to ensure adequate stock for service requirements.

Valve Technician

Union Tank Car
East Chicago
03.2019 - 02.2020
  • Read and interpreted blueprints, diagrams, schematics, and technical manuals related to valve systems.
  • Attended regular training sessions related to new developments in valve technology and safety procedures.
  • Performed inspections and testing of valves to ensure proper functioning and safety standards.
  • Adjusted operating settings on valves such as pressure relief points, flow rates, shut-off points.
  • Repaired defective valves, including replacing seals, gaskets, springs, and other components.
  • Conducted tests on newly installed valve systems to ensure they meet specified performance criteria.
  • Disassembled faulty valves to identify root cause of failure and determine necessary repairs.
  • Installed new valves in piping systems according to drawings provided by engineers or customers.

Front-End Manager

Menards
Gary
05.2017 - 03.2019
  • Managed cash flow of store, including cashier operations, bookkeeping and security.
  • Oversaw shelf inventory and customer-focused loss prevention strategies.
  • Put together schedule for floor staff according to skill sets and coverage needs.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed large volume of guests and improved overall customer service.
  • Reviewed employee performance and determined areas in need of improvement.
  • Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
  • Managed opening and closing procedures by reconciling sales records and cash transactions with software data.

Receiving/Warehouse

Menards
Merrillville
06.2016 - 05.2017
  • Operated equipment and machinery according to safety guidelines.
  • Performed daily pre-operational inspection on equipment prior to use.
  • Utilized RF Scanner to ensure accurate tracking of inventory levels throughout the day.
  • Checked incoming products against purchase order specifications to verify accuracy of shipment.
  • Cleaned, lubricated, and maintained forklifts on a regular basis as needed.
  • Organized merchandise in warehouse according to product type, size, or color.
  • Unloaded and unloaded trucks using a forklift.
  • Assisted with loading and unloading of freight from trailers and containers.
  • Operated powered industrial vehicles including stand-up reach truck and pallet jack.

Education

High School Diploma -

Merrillville High School
Merrillville, IN
05.2014

Skills

  • Electrical diagnostics
  • Leak detection
  • Defrost Controls
  • Pressure testing
  • Work order processing
  • Schematic reading
  • Blueprints and diagrams
  • Scheduled Maintenance
  • Equipment Operation
  • Troubleshooting skills
  • Testing and repair
  • Mechanical skills
  • Cooling systems
  • Energy efficiency optimization
  • Split system service
  • Rack Refrigeration
  • Self Contained
  • Recordkeeping standards
  • Heavy equipment operation (forklift, scissor-lift, articulated telehandler, mobile crane, hoist)

Certification

  • EPA 608 Universal certification
  • RSES Hydrocarbon refrigerants certification
  • OSHA Forklift certification

Languages

English
Native/ Bilingual

Timeline

Refrigeration Service Technician

Freije Engineered Solutions Company
07.2023 - Current

HVACR Service Technician

ICC Mechanical
08.2021 - 07.2023

Purchasing Manager

ICC Mechanical
03.2020 - 08.2021

Valve Technician

Union Tank Car
03.2019 - 02.2020

Front-End Manager

Menards
05.2017 - 03.2019

Receiving/Warehouse

Menards
06.2016 - 05.2017

High School Diploma -

Merrillville High School

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Shane Brousseau