Summary
Overview
Work History
Education
Skills
Timeline
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Shane Cadaret

Rapid City,MI

Summary

Dynamic leader with a proven track record at Meijer, enhancing team productivity and customer satisfaction through effective communication and safety awareness. Excelled in fast-paced environments, leveraging mobile app proficiency and exceptional customer service skills to streamline operations and boost efficiency. Demonstrated initiative and computer savvy, significantly improving service delivery and fostering a positive workplace.

Overview

11
11
years of professional experience

Work History

Curbside TL

Meijer
07.2023 - Current
  • Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
  • Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
  • Collaborated with team members to ensure seamless communication and coordination of curbside orders.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
  • Reduced wait times for customers by closely monitoring order status updates and promptly preparing items for pickup.
  • Strengthened customer loyalty by providing personalized service, addressing concerns, and resolving issues promptly.
  • Maintained accurate records of completed orders, including documenting any special requests or adjustments made throughout the process.

Service TL

Meijer
09.2018 - Current
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with customers.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
  • Ensured compliance with safety regulations by conducting regular audits and implementing necessary improvements in the workplace.

Restaurant Manager

Burrito Bandito
10.2013 - 09.2018
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.

Education

High School Diploma -

Shasta College
Redding, CA

Skills

  • Speed and Efficiency
  • Safety awareness
  • Mobile app proficiency
  • Initiative-taking
  • Customer Service
  • Computer Skills(Microsoft ect)

Timeline

Curbside TL

Meijer
07.2023 - Current

Service TL

Meijer
09.2018 - Current

Restaurant Manager

Burrito Bandito
10.2013 - 09.2018

High School Diploma -

Shasta College

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Shane Cadaret