Shane Cameron
Saint Paul,MN
Summary
Highly motivated to find a company that I can grow with. Eager to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable candidate eager to leverage knowledge in logistics and transportation management. Strong communication and negotiation skills to oversee and adhere to all requirements. Flexible and excels under pressure in fast-paced environment.
Overview
11
11
years of professional experience
Work History
Courier
Priority Courier Experts
09.2023 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
Apparel Sales Associate
Apparel Pros
07.2021 - Current
- Provided expert advice on sizing, fit, materials, and care instructions for various apparel items.
- Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
- Increased customer satisfaction by providing personalized assistance and product recommendations.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
Medical Transportation Driver
Allegiance Transportation
08.2022 - 08.2023
- Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
- Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.
- Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
- Improved patient satisfaction by providing timely and efficient medical transportation services.
- Ensured proper functioning of on-board medical equipment, maintaining a secure and reliable environment for patients during transport.
- Enhanced the safety of patients by adhering to strict safety protocols and guidelines during transport.
- Demonstrated adaptability by transporting various types of patients, including those with mobility challenges or special needs, adjusting my approach accordingly.
Office Manager
On Trac Financial
01.2014 - 12.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Service Writer
Total Auto Care
01.2013 - 03.2014
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Enhanced communication between technicians and customers by acting as a liaison, resulting in clear expectations and better understanding of repair services.
- Presented different repair options to customers to help each person make appropriate choices.
- Streamlined repair order processes for increased efficiency and productivity.
- Responded proactively and positively to rapid change.
- Maintained up-to-date knowledge of product and service changes.
- Improved customer satisfaction by providing timely and accurate service estimates.
Education
High School Diploma -
White Bear Lake Area High School
White Bear Lake06.2005
Skills
- Working Independently
- Attention to Detail
- Problem-Solving
- Customer Service
- Time Management
- Excellent driving skills
- Package handling
- Valid Driver's License
- GPS and route planning
- Relationship building and rapport
- Time Sensitive Deliveries
- Logistics and Transportation
- Weather Preparedness
- Business processes and procedures
- Schedule Adherence
- Dispatch Collaboration
PROFESSIONAL REFERENCES
Tom Riester- On Trac Financial (Owner/Operator)
(651)226-3896
Matt Fashionbauer- Total Auto Care (Owner/Operator)
(651)226-3896
Joe Rauchbauer- Self-Employed (Master Carpenter)
(651)343-5963
EXPERIENCED QUALIFICATIONS
- Sales
- Customer Service
- Insurance
- Tow Truck Driving
- Private Medical Transport
- Package Transport
Timeline
Courier
Priority Courier Experts
09.2023 - Current
Medical Transportation Driver
Allegiance Transportation
08.2022 - 08.2023
Apparel Sales Associate
Apparel Pros
07.2021 - Current
Office Manager
On Trac Financial
01.2014 - 12.2019
Service Writer
Total Auto Care
01.2013 - 03.2014
High School Diploma -
White Bear Lake Area High School
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