Summary
Overview
Work History
Education
Skills
Certification
Career Experience
Timeline
Generic

Shane Campbell

Charlotte,NC

Summary

Experienced fleet professional with a proven track record of cost savings and process improvements. Skilled in strategic planning, budget management, and reducing operational costs. Capable of managing projects and working with other departments to achieve set goals. An effective communicator and eager to join a dynamic team and support organizational goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Fleet and Sales Administrator-North America

APEX TOOL GROUP, LLC
08.2023 - Current
  • Oversee all aspects of the fleet management process that supports two sales groups within the US and Canada
  • Serve as the direct corporate contact for all three of our Fleet Management Companies-Wheels, Addison Fleet, and Merchants Fleet
  • Wrote out and launched the first ever comprehensive Personal Use Policy for sales associates with a company vehicle
  • Onboarded a new Fleet Management Company in Q1 of ’24 in Canada to support our Canadian sales team
  • Procured a new fleet graphics vendor to streamline and improve the vehicle wrapping process
  • Monitor fuel transactions on a weekly basis to make sure purchases are accurate and to prevent fraud
  • Review and approve invoices from fleet vendor to ensure accurate charges
  • Invoice reviews have accounted for $21k in savings YTD
  • Coordinate with stakeholders on vehicle acquisition, transfer and upfit based on need and demand
  • Partnered with Merchants and Ford to order factory direct vehicles saving thousands per purchase by not paying a retail price
  • Facilitate the sale of company vehicles when they reach the end of their useful life
  • Implemented a policy of swapping vehicles out at 100k miles to avoid expensive maintenance repairs
  • Track vehicle sales at various auctions to ensure reimbursement resulting in over $300k in credits back to the company YTD
  • Approve and monitor maintenance repair orders
  • Run various reports to monitor repair cost, vehicle usage, etc

Assistant Store Manager

AUTOZONE, LLC
05.2020 - Current
  • Ensure all employees have the necessary training and knowledge to provide excellent customer service daily
  • Make certain that daily, weekly, and monthly sales goals are met
  • Solve customer issues in a timely and professional manner
  • Provide support for the Commercial Sales Department by fulfilling orders and managing delivery drivers
  • Continuously increasing product and automotive knowledge
  • Responsible for providing weekly sales reports to the District Manager

Fleet Administrator

HEPACO, LLC
08.2020 - 08.2023
  • Solely responsible for overseeing our fleet management company (Holman)
  • Track all vehicles in repair facilities to ensure timely and correct repairs
  • Manage all insurance claims, resolutions, total loss claims, renewals of policy, and ensure fleet data is correct to obtain accurate premiums
  • Responsible for the safe storage, tracking, and distribution of all 1600 company owned vehicle titles
  • Manage the entire rental process for our 39 branches across the country
  • Coordinate with rental vendors to ensure vehicle availability and negotiate fixed pricing
  • Work directly with state agencies to title and register all newly purchased vehicles in a timely manner
  • Manage and maintain all necessary records for our fleet vehicles that fall under the International Registration Plan (IRP) and International Fuel Tax Agreement (IFTA), allowing them to legally operate in multiple states
  • Assist team members who work in the field with fleet related issues and emergencies
  • Review all fuel transactions to ensure all data is accurate and to monitor for potential fraud
  • Facilitate the disposal and sale of old assets including trucks, trailers, boats, and tankers
  • Work closely with upper management to handle any emergent or high priority items that effect the fleet, including providing reports and trackers

Vehicle Delivery Manager

ENTERPRISE HOLDINGS, INC.
06.2015 - 04.2020
  • Oversee and perform all aspects of the infleeting process to prepare vehicles for customer rental
  • Directly supervise and manage the organization, flow, and usage of the company vehicle lot
  • Responsible for training and scheduling lot attendants to assist during with the infleeting process
  • Ensure that all vehicle transport damage is documented and coordinate repairs with Risk Management Department
  • Directly responsible for infleeting over 13,000 cars per year for the brands of National, Alamo, and Enterprise
  • North Carolina State Inspection certified and performed all inspections on new vehicles

Fleet Logistics Supervisor

ENTERPRISE HOLDINGS, INC.
05.2013 - 06.2015
  • Responsible for the organization, security, and logistics of three fleet car lots with over $2 million of rolling inventory
  • Provided logistics support for a 6,500-car fleet across the Charlotte Region and oversaw the hiring, training, and performance reviews of 30-40 logistics personnel and drivers
  • Coordinated with the Vehicle Repair department to facilitate daily shop movements, service center repairs, and damage delete repairs with the goal of minimizing time in shop and increasing rental revenues per year
  • Coordinated with the Regional Remarketing Department to schedule delivery of units and processing of payments

Regional Driver Supervisor

ENTERPRISE HOLDINGS, INC.
03.2012 - 05.2013
  • Responsible for compliance with all North Carolina Department of Transportation requirements for drivers; non-compliance would expose the Company to fines and penalties up to, and including, almost $10 million/year in lost revenue
  • Worked with State Inspectors to ensure compliance with NC State Inspection standards and maintained 100% success rate
  • Maintained accurate mileage and maintenance records for all shuttle buses to support a proactive maintenance program aimed at avoiding expenditures for costly, unexpected shuttle bus repairs

Fleet Logistics Coordinator

ENTERPRISE HOLDINGS, INC.
08.2009 - 03.2012
  • Performed all aspects of the infleeting process to prepare vehicles for customer rental
  • Obtained State Inspection License to streamline the plating process
  • Plated and inventoried new cars
  • Provided management with an accurate daily shop count of rentable units

Education

Bachelor of Arts - Communications and Broadcast Journalism

WINGATE UNIVERSITY
Wingate, North Carolina
08.2008

Skills

  • Inventory Management
  • Relationship Building
  • Strategic Planning
  • Goal Setting
  • Customer feedback
  • Forecasting
  • Process Improvement
  • Project Management

Certification

NORTH CAROLINA LICENSED NOTARY

Career Experience

  • APEX TOOL GROUP, LLC, Fleet and Sales Administrator-North America, 08/23, Present, Oversee all aspects of the fleet management process that supports two sales groups within the US and Canada, Serve as the direct corporate contact for all three of our Fleet Management Companies-Wheels, Addison Fleet, and Merchants Fleet, Wrote out and launched the first ever comprehensive Personal Use Policy for sales associates with a company vehicle, Onboarded a new Fleet Management Company in Q1 of ’24 in Canada to support our Canadian sales team, Procured a new fleet graphics vendor to streamline and improve the vehicle wrapping process, Monitor fuel transactions on a weekly basis to make sure purchases are accurate and to prevent fraud, Review and approve invoices from fleet vendor to ensure accurate charges, Invoice reviews have accounted for $21k in savings YTD, Coordinate with stakeholders on vehicle acquisition, transfer and upfit based on need and demand, Partnered with Merchants and Ford to order factory direct vehicles saving thousands per purchase by not paying a retail price, Facilitate the sale of company vehicles when they reach the end of their useful life, Implemented a policy of swapping vehicles out at 100k miles to avoid expensive maintenance repairs, Track vehicle sales at various auctions to ensure reimbursement resulting in over $300k in credits back to the company YTD, Approve and monitor maintenance repair orders, Run various reports to monitor repair cost, vehicle usage, etc.
  • HEPACO, LLC, Fleet Administrator, 08/20, 08/23, Solely responsible for overseeing our fleet management company (Holman), Track all vehicles in repair facilities to ensure timely and correct repairs, Manage all insurance claims, resolutions, total loss claims, renewals of policy, and ensure fleet data is correct to obtain accurate premiums, Responsible for the safe storage, tracking, and distribution of all 1600 company owned vehicle titles, Manage the entire rental process for our 39 branches across the country, Coordinate with rental vendors to ensure vehicle availability and negotiate fixed pricing, Work directly with state agencies to title and register all newly purchased vehicles in a timely manner, Manage and maintain all necessary records for our fleet vehicles that fall under the International Registration Plan (IRP) and International Fuel Tax Agreement (IFTA), allowing them to legally operate in multiple states, Assist team members who work in the field with fleet related issues and emergencies, Review all fuel transactions to ensure all data is accurate and to monitor for potential fraud, Facilitate the disposal and sale of old assets including trucks, trailers, boats, and tankers, Work closely with upper management to handle any emergent or high priority items that affect the fleet, including providing reports and trackers
  • AUTOZONE, LLC, Assistant Store Manager, 05/20, 08/20, Ensure all employees have the necessary training and knowledge to provide excellent customer service daily, Make certain that daily, weekly, and monthly sales goals are met, Solve customer issues in a timely and professional manner, Provide support for the Commercial Sales Department by fulfilling orders and managing delivery drivers, Continuously increasing product and automotive knowledge, Responsible for providing weekly sales reports to the District Manager
  • ENTERPRISE HOLDINGS, INC., Vehicle Delivery Manager, 06/15, 04/20, Oversee and perform all aspects of the infleeting process to prepare vehicles for customer rental, Directly supervise and manage the organization, flow, and usage of the company vehicle lot, Responsible for training and scheduling lot attendants to assist during with the infleeting process, Ensure that all vehicle transport damage is documented and coordinate repairs with Risk Management Department, Directly responsible for infleeting over 13,000 cars per year for the brands of National, Alamo, and Enterprise, North Carolina State Inspection certified and performed all inspections on new vehicles
  • ENTERPRISE HOLDINGS, INC., Fleet Logistics Supervisor, 05/13, 06/15, Responsible for the organization, security, and logistics of three fleet car lots with over $2 million of rolling inventory, Provided logistics support for a 6,500-car fleet across the Charlotte Region and oversaw the hiring, training, and performance reviews of 30-40 logistics personnel and drivers, Coordinated with the Vehicle Repair department to facilitate daily shop movements, service center repairs, and damage delete repairs with the goal of minimizing time in shop and increasing rental revenues per year, Coordinated with the Regional Remarketing Department to schedule delivery of units and processing of payments
  • ENTERPRISE HOLDINGS, INC., Regional Driver Supervisor, 03/12, 05/13, Responsible for compliance with all North Carolina Department of Transportation requirements for drivers; non-compliance would expose the Company to fines and penalties up to, and including, almost $10 million/year in lost revenue, Worked with State Inspectors to ensure compliance with NC State Inspection standards and maintained 100% success rate, Maintained accurate mileage and maintenance records for all shuttle buses to support a proactive maintenance program aimed at avoiding expenditures for costly, unexpected shuttle bus repairs
  • ENTERPRISE HOLDINGS, INC., Fleet Logistics Coordinator, 08/09, 03/12, Performed all aspects of the infleeting process to prepare vehicles for customer rental, Obtained State Inspection License to streamline the plating process, Plated and inventoried new cars, Provided management with an accurate daily shop count of rentable units

Timeline

Fleet and Sales Administrator-North America

APEX TOOL GROUP, LLC
08.2023 - Current

Fleet Administrator

HEPACO, LLC
08.2020 - 08.2023

Assistant Store Manager

AUTOZONE, LLC
05.2020 - Current

Vehicle Delivery Manager

ENTERPRISE HOLDINGS, INC.
06.2015 - 04.2020

Fleet Logistics Supervisor

ENTERPRISE HOLDINGS, INC.
05.2013 - 06.2015

Regional Driver Supervisor

ENTERPRISE HOLDINGS, INC.
03.2012 - 05.2013

Fleet Logistics Coordinator

ENTERPRISE HOLDINGS, INC.
08.2009 - 03.2012

NORTH CAROLINA LICENSED NOTARY

Bachelor of Arts - Communications and Broadcast Journalism

WINGATE UNIVERSITY
Shane Campbell