Shane Coleman
Pembroke Pines,FL
Summary
Military Veteran with talent for leading and problem-solving. Strong knowledge of heavy equipment and data analysis. Communicative and team-oriented with proficiency in operation planning. Proven history of fostering positive results to meet team, individual and management objectives. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
11
11
years of professional experience
Work History
Office Manager
Shoppiess
02.2024 - 05.2024
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed senior-level personnel working in marketing and sales capacities.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Recruited, interviewed, and hired employees and implemented a mentoring program to promote positive feedback and engagement.
- Increased customer subs by 12%
- Had 96% same-day delivery record
Military Intelligence Analyst
Army
07.2016 - 09.2020
- Trained extensively on weaponry, tactics and methods of battle.
- Gathered, sorted and scanned intercepted messages to detect valid intelligence for troop operations.
- Operated detection equipment to locate, classify and report on enemy contacts.
- Responded immediately to routine and critical accidents, incidents and other emergencies.
Sales Associate
Pet Supermarket Inc.
06.2014 - 06.2016
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Offered product and service consultations and employed upselling techniques.
- Built trusting relationships with customers by making personal connections.
Warehouse Worker
Costco
09.2013 - 02.2014
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Used pallet jacks to move items to and from warehouse locations.
- Received deliveries, scanned packages and updated orders in internal database.
- Recognized defective material and reported issues to management.
- Counted and stocked different types of merchandise to comply with inventory control tag requirements.
- Moved large and bulky items manually or with equipment such as pallet jacks or forklifts.
Education
High School Diploma -
Broward College
Pembroke Pines, FLSkills
- Decision-making
- Organization
- Customer service
- Flexible
- Active listening
- Leadership
- Friendly, positive attitude
- Reliable and trustworthy
- Supply Management
- Office Management
- Operations Management
- Staff Management
- Customer Service
Timeline
Office Manager
Shoppiess
02.2024 - 05.2024
Military Intelligence Analyst
Army
07.2016 - 09.2020
Sales Associate
Pet Supermarket Inc.
06.2014 - 06.2016
Warehouse Worker
Costco
09.2013 - 02.2014
High School Diploma -
Broward College