Shane Cross
Bealeton,VA
Summary
Adept at working on two and four-stroke engines and related electrical systems. Hardworking and efficient with excellent communication and time management abilities. Previous experiences have allowed me to develop a strong work ethic and adaptable mindset which has translated into success in each environment. I am looking forward to broadening my skills and contributing to the achievements and success of the future team's goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Generator Technician
Amazon Web Services
11.2023 - 12.2025
- Diagnosed and repaired generator systems, ensuring operational reliability and compliance with safety standards.
- Conducted routine maintenance on generators, enhancing performance and extending equipment lifespan.
- Collaborated with cross-functional teams to troubleshoot electrical issues in generator operations.
- Implemented process improvements that reduced downtime during generator maintenance activities.
- Mentored junior technicians on best practices for generator diagnostics and repairs, fostering team development.
- Performed load bank testing on newly installed or repaired generators to ensure they met established performance standards before returning them to operation.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
Apprentice Electrician
Ennis Electric Company
05.2023 - 10.2023
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Checked and performed electrical wiring through conduits and holes in walls and floors.
- Read and interpreted drawings to provide wiring layouts for new installations
- Read and interpreted blueprints and electrical schematics to determine layout of electrical systems.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Worked in new and existing Amazon IAD data center facilities.
- Practiced neat cable laying techniques for generator testing.
- Ran and connected cables from switchgear to loadbank.
- Installed cables for door security and cameras.
- Familiar with hot and cold isles inside the red zone of IAD facilities.
Small Engine Technician
Cecil's Tractors Inc.
11.2021 - 04.2023
- Diagnosed handheld lawn care equipment not running to manufacturer specifications.
- Performed detailed estimates of equipment brought in for repair.
- Upon estimate approval, Performed repair in a timely manor that meets manufacturer specifications.
- Same skills as prior employment at Cecil's Tractors Inc.
Diesel Service Technician
J.P. Trucking
02.2021 - 11.2021
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Performed maintenance duties and safely handled chemicals and solutions.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Evaluated systems according to predetermined checklist and noted issues.
- Completed routine tasks such as tire rotation and balancing, oil changes and brake services.
Small Engine Technician
Cecil's Tractors Inc.
04.2020 - 02.2021
- Listed work performed on each unit in order to properly invoice customers.
- Adhered to company standards and manufacturer guidelines for each repair.
- Collected information to correctly file warranty claims.
- Changed out parts, fixed systems and refurbished elements to complete repairs on different types of small engines.
- Recorded repairs made, time spent and parts used.
- Organized and maintained hand tools and equipment used daily to maximize work performance.
- Dismantled engines using hand tools and examined parts for defects.
- Identified root causes of engine problems to pinpoint trouble and determine optimal repair strategies.
- Tested and inspected engines to determine malfunctions, locate missing and broken parts and verify repairs using diagnostic instruments.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
Lot Porter/Detailer
Country Chevrolet
06.2018 - 04.2020
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Parked and retrieved cars according to customer needs.
- Escorted drivers to vehicles and helped load or carry large items.
- Moved cars around lot to increase space efficiency.
- Cleaned purchased vehicles prior to them leaving the lot.
- Delivered customers purchased vehicles to specific locations.
- Traveled out of state to pickup vehicles from other dealers.
Sales Associate
Sears
10.2017 - 05.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Processed product returns and assisted customers with other selections.
- Mathematical skills (cash handling, refunds, exchanging, checkouts, etc.)
Team Member
Burger King
07.2017 - 08.2017
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
High School Diploma -
Fauquier High School
Warrenton, VA05.2019
Skills
- Customer service and assistance
- Strong communication skills
- Problem-solving, decision making, and critical thinking
- Maintain hand and power tools
- Motivated, hard-working, and dependable
- Self and time management
- Resilience
- Adaptability
- Knowledge to read and understand blueprints
- Mechanical knowledge of how internal combustion engines operate
- Perform accurate diagnostics
- Reading blueprints
- Electrical systems
- Load bank testing
Certification
- Stihl bronze and silver technician certificates for handheld lawn care equipment.
- OSHA-10 construction safety training.
- NFPA70E Electrical Certification.
- CPR certified.
Timeline
Generator Technician
Amazon Web Services
11.2023 - 12.2025
Apprentice Electrician
Ennis Electric Company
05.2023 - 10.2023
Small Engine Technician
Cecil's Tractors Inc.
11.2021 - 04.2023
Diesel Service Technician
J.P. Trucking
02.2021 - 11.2021
Small Engine Technician
Cecil's Tractors Inc.
04.2020 - 02.2021
Lot Porter/Detailer
Country Chevrolet
06.2018 - 04.2020
Sales Associate
Sears
10.2017 - 05.2018
Team Member
Burger King
07.2017 - 08.2017
High School Diploma -
Fauquier High School