Shane DErrico
Ponte Vedra,FL
Summary
Results-driven account management professional prepared for next challenging role. Proven track record in cultivating client relationships and driving successful project outcomes. Known for strong collaboration skills and delivering consistent, impactful results. Highly skilled in strategic planning and client communication, with reliable and adaptable approach to changing business needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Account Manager
Pinnacle Communications Group
03.2025 - Current
- Manage portfolio of over 25 accounts, ensuring exceptional service delivery and client satisfaction
- Develop and implement account strategies that align with client’s objectives selling over $240,000 in business over 9 months
- Collaborate with manufacturers and installers to ensure installation of jobs go smoothly
- Conduct regular client meetings to assess satisfaction levels, address concerns and update on projects
Territory Account Manager
LEVOLOR
01.2020 - Current
- Manage portfolio of 75 accounts consisting of Lowes, Home Depot and JCPenney across 3 states
- Utilize Salesforce, ZOHO and SAP Analytics to identify underperforming accounts
- Establish relationships with store associates/management and train on how to sell our product vs competitors
- Finished above territory sales goal each 4 years with company
- Plan and route schedule efficiently to cover largest territory in the region (3 states)
Senior Product Advisor
Heartland Payroll Solutions
03.2019 - 01.2020
- Walk business owners through payroll onboarding or transferring process
- Assisted business owners with other business solutions such as HR and workers compensation
- Built and maintained relationships with CPAs, Insurance brokers, and Banker resulting in a constant referral partnership
- Cold call potential clients
- Help with acquisitions of CPA firms
Sales Representative
Vivint Smart Home
10.2018 - 03.2019
- Cold call potential customers in the New Home Owners program/D2D sales
- Display product knowledge and technology to potential customers
- Educated customers on benefits of updating cabling to ensure high speed connectivity
- Qualified current network structure to ensure seamless integration with access control equipment
- Close the sale and set up installation for the customer
- Managed territories and disposition leads
Education
Florida Atlantic University - Communications
Florida Atlantic University
Boca Raton, FL08.2016
Skills
- Business development
- Schedule management
- Excellent negotiation skills
- Partnership development
- Customer relations
- Territory management
- Sales expertise
- Sales tactics
- Cold calling
- Account growth
- Client relationship management
- Client acquisition
- Contract negotiation
- Account management
- Customer relationships
- CRM systems
- Networking skills
- Client services oversight
- Project management
- Client meetings
Certification
- Completed Sandler Training program
- Nocatee BNI founding member
- NAIOP Member
- Received award for largest sale in the company (2021)
- Finished President’s Club 2023
- Mini Tour Golfer 2020-2022
- Proficient in Microsoft Word, PowerPoint and Excel
- Proficient in Salesforce, SAP Analytics and Workspace
- Real Estate license
Timeline
Senior Account Manager
Pinnacle Communications Group
03.2025 - Current
Territory Account Manager
LEVOLOR
01.2020 - Current
Senior Product Advisor
Heartland Payroll Solutions
03.2019 - 01.2020
Sales Representative
Vivint Smart Home
10.2018 - 03.2019
Florida Atlantic University - Communications
Florida Atlantic University