Shane Dorsett
Granbury
Summary
Dedicated worker with strong customer service skills, adept at conflict resolution and effective communication. Committed to enhancing customer experiences and ensuring transaction accuracy.
Overview
2
2
years of professional experience
Work History
Cashier
Spirit Halloween Super Store
Granbury
2025.09 - 2025.10
- Provided professional assistance with product inquiries and recommendations to enhance customer experience.
- Handled cash, credit, and digital payments securely to ensure transaction accuracy.
- Resolved customer complaints promptly, maintaining high standards of service quality.
- Collaborated effectively with team members to elevate overall service quality.
Cashier
HEB Grocery Store
Granbury
2023.06 - 2025.10
- Processed customer transactions efficiently at HEB Grocery Store.
- Greeted customers and addressed product inquiries promptly.
- Collaborated with team to optimize checkout operations.
- Trained new cashiers on customer service and operational procedures.
- Operated cash register and POS system for payment processing.
- Collected payments, ensuring accuracy in change provided.
Education
High School Diploma -
Granbury High School
Granbury, TX2025-05
Skills
- Customer service and support
- Conflict resolution strategies
- Sales techniques and strategies
- Effective communication skills
- Hospitality management
- Money handling expertise
Timeline
Cashier
Spirit Halloween Super Store
2025.09 - 2025.10
Cashier
HEB Grocery Store
2023.06 - 2025.10
High School Diploma -
Granbury High School