High-energy Store Manager bringing 20+ years of experience in Grocery. Set and enforced consistent standards and procedures to maintain staff satisfaction and performance targets. Diplomatic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency and consistently developing and promoting homegrown talent.
Overview
25
25
years of professional experience
Work History
Store Manager
Sprouts Farmer Market
08.2022 - Current
Managed daily store operations, ensuring high standards of customer service and product availability.
Trained and developed team members, fostering a collaborative and productive work environment.
Implemented inventory management strategies, reducing stock discrepancies and improving accuracy.
Analyzed sales data to identify trends, driving promotional strategies that enhanced revenue growth.
Developed community outreach programs, strengthening local partnerships and enhancing brand reputation.
Store Director
Brookshire Grocery Company
02.2021 - 08.2022
Analyzed operating and financial statements for profitability ratios.
Oversaw staffing and training, safety compliance, inventory control and financial functions.
Reported to district manager regarding store and staff issues, financial goals and sales.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Store Manager
Harris Teeter Supermarkets Inc.
09.2019 - 02.2021
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Managed all aspects of store operations, including organization, maintenance and purchasing functions.
Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to our team
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Ensured compliance with health and safety regulations, maintaining a safe shopping environment for customers and staff.
Oversaw merchandising efforts, optimizing product placement to boost visibility and customer engagement.
Co-Manager
Harris Teeter Supermarkets Inc.
07.2012 - 09.2017
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Co-Manager
Winn Dixie
01.2010 - 07.2012
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Created work schedules according to sales volume and number of employees.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
Center Store Manager
Winn Dixie
01.2009 - 01.2010
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Grocery Manager
Winn Dixie
01.2008 - 01.2009
Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Orchestrated performance-oriented environment by closely supporting all team members.
Deli Manager
Winn Dixie
06.2006 - 01.2008
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Controlled inventory costs by carefully managing portion control and reducing waste.
Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
Customer Service Manager
Amsouth Bank
05.2004 - 06.2006
Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies.
Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Assessed call center trends to identify improvement opportunities and devise forward-thinking approaches to better align processes with intended results.
Grocery Manager
Winn Dixie
05.2001 - 06.2004
Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Performed key tasks to promote inviting grocery store appearance, including properly and effectively stocking shelves and endcaps.
Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Orchestrated performance-oriented environment by closely supporting all team members.