Shane Duke
Metamora,MI
Summary
Skilled caregiver and medication technician. Associates degree from Oakland community College with a focus in psychology and mental health. Skilled in organization, team leadership, and interpersonal communication. Previous experience in the sales and merchandising field. Experienced supervisor leading team members to achieve on-time job completion. Assigning tasks, training employees, providing feedback, mediating interpersonal conflicts and implementing company procedures. Excellent communication and listening skills. Providing leadership and vision which drives teams to meet goals. Patient-focused medication technician with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor
Terraces At Lake Orion (Grace Senior Living)
08.2022 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved Family member outlook with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Medication Technician
Terraces At Lake Orion (Grace Senior Living)
04.2022 - Current
- Improved medication administration accuracy by meticulously following physician orders and verifying patient information.
- Enhanced patient safety through diligent monitoring for adverse drug reactions and promptly reporting concerns to nursing staff.
- Maintained up-to-date knowledge of medication protocols, resulting in efficient dispensing and accurate documentation.
- Streamlined medication storage and inventory processes, ensuring timely reordering and minimizing waste.
- Supported patients'' adherence to treatment plans by providing clear instructions, answering questions, and addressing concerns.
- Collaborated with interdisciplinary team members to optimize individualized care plans for diverse patient populations.
- Demonstrated exceptional attention to detail when preparing medication dosages, leading to increased patient satisfaction scores.
- Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.
Mentor
GRACE SENIOR LIVING
03.2022 - 08.2022
- Enhanced mentee performance by providing personalized guidance and support.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
Care partner
GRACE SENIOR LIVING
01.2022 - 08.2022
- Enhanced patient comfort by providing personalized care and support throughout their stay.
- Assisted med techs in administering medications, ensuring proper dosage and timely delivery to patients.
- Monitored vital signs and reported any abnormalities to medical staff for prompt attention and treatment.
- Provided emotional support to patients and families, fostering a positive environment during difficult times.
Crane Technician/Inspector
Crane Technologies Group Inc.
11.2018 - 12.2021
- Full time crane inspector.
Crew Chief
Discount Tire
07.2018 - 06.2020
- Tire technician and crew chief.
Merchandise Operations Specialist
Shane Duke - Petco
06.2015 - 10.2018
- Full time merchandiser and operations specialist
Sales Specialist
Jared the Galleria of Jewelry
10.2013 - 06.2015
- Jewelry Sales specialist, certified timepiece expert.
Education
Associates - General Studies
Oakland Community College
Auburn Hills, MI09.2021
Skills
- Training and Mentoring
- Complex Problem-Solving
- Time Management
- Leadership Abilities
- Daily Living Assistance
- Emergency Response
- Privacy and Confidentiality
- Patient Assessments
- Patient Education and care
- Pharmacy Knowledge
- Drug Interaction Awareness
- Medication Storage
- Organization Skills
- Interpersonal Skills
- Leadership
Certification
- Basic Life Support for Healthcare Providers (BLS) - American Red Cross, 11/2021, 11/2024
- In your shoes Dementia Certification. - GRACE SENIOR LIVING
- Reverend - Universal Life Church
Affiliations
- Love Inc North Oakland county
Honors awards
- Leadership Award - Discount Tire, 12/2019
- Employee of the month - GRACE SENIOR LIVING, 06/2022
Timeline
Supervisor
Terraces At Lake Orion (Grace Senior Living)
08.2022 - Current
Medication Technician
Terraces At Lake Orion (Grace Senior Living)
04.2022 - Current
Mentor
GRACE SENIOR LIVING
03.2022 - 08.2022
Care partner
GRACE SENIOR LIVING
01.2022 - 08.2022
Crane Technician/Inspector
Crane Technologies Group Inc.
11.2018 - 12.2021
Crew Chief
Discount Tire
07.2018 - 06.2020
Merchandise Operations Specialist
Shane Duke - Petco
06.2015 - 10.2018
Sales Specialist
Jared the Galleria of Jewelry
10.2013 - 06.2015
Associates - General Studies
Oakland Community College
- Basic Life Support for Healthcare Providers (BLS) - American Red Cross, 11/2021, 11/2024
- In your shoes Dementia Certification. - GRACE SENIOR LIVING
- Reverend - Universal Life Church
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