Shane Edmiston
Branch manager, Outside sales
Celina,TX
Summary
Dynamic Branch Manager with United Rentals, skilled in strategic decision-making and team leadership. Achieved significant market share growth through innovative sales initiatives and enhanced client relationships. Proficient in inventory management, driving operational efficiency while fostering a collaborative team environment. Committed to delivering exceptional customer support and building lasting loyalty.
Knowledgeable outside sales with strong background in managing branch operations and ensuring consistent customer satisfaction. Demonstrated ability to lead teams effectively and implement strategic initiatives that enhance operational efficiency. Proven expertise in problem-solving and financial management.
Overview
22
22
years of professional experience
Work History
Branch Manager
United Rentals
McKinney, TX
06.2022 - 09.2026
- Led branch operations to ensure optimal equipment rental services and customer satisfaction.
- Managed team performance through regular coaching, training sessions, and performance evaluations.
- Implemented inventory management systems to enhance equipment tracking and reduce losses.
- Developed strategic sales initiatives that increased market share within the local territory.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Supervised daily branch operations to ensure efficient service delivery and adherence to safety protocols.
- Implemented process improvements, enhancing workflow efficiency and reducing turnaround times for customer requests.
- Analyzed service metrics to identify trends, driving strategic decisions for improved operational performance.
- Developed training materials to enhance staff competencies in equipment handling and customer interaction techniques.
- Ensured compliance with company policies, maintaining high standards of safety and service quality across the branch.
- Handled customers' complaints and questions with utmost professionalism to restore satisfaction and maintain loyalty to branch.
- Delivered quality service with remarkable efficiency by skillfully overseeing daily branch operations.
Outside Sales Representative
United Rentals
Denton, TX,
02.2005 - 06.2022
- Generated new leads through proactive outreach and relationship building with potential clients.
- Delivered comprehensive product knowledge to customers, enhancing their understanding of equipment and services offered.
- Collaborated with cross-functional teams to ensure timely delivery and setup of rental equipment for customer projects.
- Conducted market research to identify trends, inform sales strategies, and optimize territory management efforts.
- Monitored competitor activities and market dynamics to refine sales tactics and improve overall performance.
- Provided detailed sales forecasts to management, aiding in resource allocation and business planning decisions.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Built strong client rapport to establish diversified network of connections.
Education
High School Diploma -
Permian High
Odessa, TXSkills
- Branch management expertise
- Client support
- Building customer loyalty
- Proficient in scheduling tasks
- Detail-oriented approach
- Team leadership
- Client relationship management
- Relationship management
- Strong team-builder
- Strategic decision-maker
- Collaborative team member
- Staff supervision
- Sales team leadership
Timeline
Branch Manager
United Rentals
06.2022 - 09.2026
Outside Sales Representative
United Rentals
02.2005 - 06.2022
High School Diploma -
Permian High