Shane English

Work History

Chimney/Gutter Technician

Chimneys Plus

Pittsboro , North Carolina

08.2024 - 12.2024

Adjusted devices or control instruments using hand tools, levels or straightedges.
Replaced worn out gutter hangers and other components as needed.
Recorded type and cost of maintenance or repair work.
Inspected, diagnosed and repaired gutter systems.
Maintained records of all services performed on customer accounts.
Followed safety protocols at all times while working on ladders or rooftops.
Educated clients on maintenance procedures for their gutter system.
Installed new seamless aluminum or steel gutter systems in accordance with industry standards.
Aligned and balanced new equipment after installation.
Cleaned gutters of debris using a variety of tools such as ladders, power washers, blowers and hand-held vacuums.
Performed regular maintenance checks on existing gutters to detect potential problems early on.
Repaired damaged soffits, fascia boards, flashings and siding caused by faulty or poorly installed gutters.
Ensured that job sites were kept clean upon completion of projects.
Checked for clogged downspouts and cleared them of any obstructions.
Installed gutter protection products such as guards, covers and screens to prevent future blockages.
Routinely inspected equipment for preventive and emergency maintenance needs.
Planned and laid out repair work using diagrams, drawings or schematic diagrams.
Measured and cut gutters to fit the dimensions of each building's roofline.
Provided customers with estimates for repairs and installations before starting work.
Assembled scaffolding around structures when necessary for safe access to roofs and eaves troughs.
Implemented troubleshooting techniques to resolve issue.
Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
Sealed joints between sections of gutters with caulking material to prevent leaks.
Adjusted pitch and slope of gutters to ensure proper water drainage away from buildings.
Repaired machines, equipment or structures using tools or equipment.
Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
Maintained or repaired specialized equipment or machinery.
Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
Loaded materials onto trucks prior to job sites in order to minimize time spent at each location.
Communicated effectively with customers throughout the entire process from initial contact through job completion.
Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
Adhered strictly to local codes regarding installation techniques, materials used.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Maintained updated knowledge through continuing education and advanced training.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Recognized by management for providing exceptional customer service.
Identified needs of customers promptly and efficiently.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Operated equipment and machinery according to safety guidelines.
Worked effectively in team environments to make the workplace more productive.
Utilized various software and tools to streamline processes and optimize performance.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Prioritized and organized tasks to efficiently accomplish service goals.
Exceeded customer satisfaction by finding creative solutions to problems.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Steam-cleaned or shampooed carpets.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Installed rain caps, spark arrestors and other accessories designed to improve efficiency of fireplace systems.
Maintained a safe working environment by adhering to safety standards set by OSHA regulations.
Assisted with light maintenance and repair of building systems and cleaning equipment to promote business and team productivity.
Executed proper cleaning procedures utilizing chemical cleaners and power equipment to prevent damage to buildings.
Performed routine maintenance tasks on fireplace equipment such as lubricating moving parts and replacing worn gaskets.
Requisitioned supplies and equipment for cleaning and maintenance duties.
Demonstrated excellent customer service skills by responding promptly to customer inquiries or complaints.
Dismantled and cleaned the components of fireplaces, including grates, ash pits, dampers and smoke chambers.
Operated specialized machinery used for removing clogs from vents without damaging them.
Assisted in relining existing masonry chimneys when necessary due to deterioration or age related issues.
Utilized video scanning technology to identify potential problems within a customer's chimney system that could not be seen otherwise.
Checked all connections between the appliance being serviced and the venting system for proper fitment.
Inspected fireplaces and wood stoves for safety hazards such as cracks in the liner or missing mortar.
Climbed ladders and roofs to inspect chimneys for blockages, damage or other issues.
Repaired damaged masonry work on chimneys using tuck-pointing techniques.
Followed established protocols for disposal of hazardous materials generated during job assignments.
Kept up-to-date records of inspections performed, detailing any repairs needed or completed.
Transported tools and equipment safely from one job site to another in company vehicle.
Adhered strictly to local building codes while performing services at customer sites.
Cleaned and removed soot, creosote and debris from chimney flues using brushes, scrapers and vacuums.
Provided customers with advice on how to best maintain their fireplace system through regular cleaning and inspection procedures.
Ensured accurate completion of paperwork associated with each job assignment.
Worked with cross-functional teams to achieve goals.
Completed day-to-day duties accurately and efficiently.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Achieved cost-savings by developing functional solutions to problems.
Logged services performed in service ticket system.
Filled out work orders, repair logs and maintenance plans to document work completed.
Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Adhered to quality assurance procedures during every stage of the service process.
Replaced worn or damaged parts with OEM replacements as necessary.
Installed new systems according to manufacturer specifications.
Conducted preventive maintenance on a variety of machines and systems.
Installed new components or replaced defective parts to restore functionality.
Reconditioned and repaired machine systems and components to return to operation.
Communicated with clients for outstanding customer service and to increase repeat business.
Completed scheduled appointments on time to drive quality service.
Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
Completed documentation promptly, enabling service requests to be properly recorded and tracked.
Maintained accurate records of service calls, repairs, and parts used.
Followed established safety rules, OSHA guidelines and company safety policies and procedures.
Responded quickly to emergency calls from clients needing immediate assistance.
Estimated cost of labor and materials for projects and communicated value to clients.
Performed onsite repair of equipment at customer locations.
Identified potential problems during routine inspections in order to prevent future breakdowns.
Assisted with installation projects at both residential and commercial sites.
Conducted service appointments to diagnose and fix problems.
Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
Followed all safety protocols while performing work in potentially hazardous environments.
Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
Installed new appliances, wiring and machinery in homes with defective equipment.
Resolved software-related issues by troubleshooting programs and applications.
Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
Tested repaired items to ensure functionality before returning them to customers.
Traveled to customer locations to complete work for pre-set appointments.
Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Diagnosed problems and determined solutions for various customer issues.
Implemented troubleshooting tactics to identify causes of poor machine performance.
Collaborated with team members to complete projects efficiently and effectively.
Provided technical support to customers over the phone and in person.
Communicated with vendors regarding supply orders and delivery timelines.
Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
Calibrated instruments to maintain accuracy within specified tolerances.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Monitored performance of installed systems in order to ensure optimal operation.
Set up and operated specialized or standard test equipment to diagnose, test or analyze performance of electronic components, assemblies or systems.
Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
Troubleshot complex problems related to low voltage wiring installations.
Interpreted engineering drawings related to low voltage wiring diagrams.
Repaired faulty wiring systems following established standards.
Mixed cement according to specific formulas or instructions given by supervisor and foreman.
Corrected surface imperfections and filled chipped, cracked and broken bricks with fillers and adhesives.
Cleaned work area of debris at the end of each shift.
Unloaded supplies from delivery trucks.
Removed damaged materials and prepared surfaces for optimal installations.
Supported heavy objects while they were being hoisted or moved into place.
Measured and marked surfaces for cutting lines on masonry units with chalk lines and scribes.
Cut and shaped blocks for construction projects.
Repaired damaged brickwork using tuckpointing techniques.
Loaded, unloaded, and transported materials such as bricks, blocks, stone, sand and gravel.
Attended safety meetings regularly to stay updated on best practices in the field.
Applied grout between joints and smoothed every line to achieve clean finish.
Laid out patterns with stringlines or templates when necessary.
Operated forklifts to move large objects around the work site.
Sawed lumber for use in scaffolding and formwork construction.
Set up ladders and scaffolding around the worksite as needed.
Erected and broke down scaffolding, ladders and other support structures for installations.
Completed installations by applying caulk and sealants.
Prepared and handled materials and masonry tools and equipment.
Prepared surfaces with wire brushing and acid hing prior to applying sealers or coatings.
Removed excess grout and residue from tile and brick joints with sponges.
Used power tools such as drills, grinders, saws. to cut stones or other hard materials into required shapes or sizes.
Mixed mortar, plaster, and grout according to standard formulas.
Performed basic carpentry duties to construct forms for laying concrete or foundation walls.
Organized and cleaned work area and tools.

Production Manager

Crawlspace Brothers

Raleigh , NC

03.2022 - 07.2024

Managed materials to meet production goals and specific customer demands.
Oversaw production budget and approved expenditures to direct spending.
Identified opportunities for improvement in workflow design and implementation.
Managed budgets related to purchasing materials or hiring additional personnel.
Drafted and updated production documentation tracking status and delivery timelines.
Negotiated contracts with vendors for supplies needed for the production process.
Cultivated culture of lean manufacturing and continuous improvement while providing operational leadership.
Translated complex information to audiences of varying levels of technical knowledge, enabling individuals to clearly understand messages.
Developed performance metrics to track progress against established goals.
Planned production operations while establishing priorities and sequences for manufacturing processes.
Monitored the daily operations of the production team, providing guidance and support as needed.
Ensured that all safety policies and regulations were followed in accordance with company standards.
Implemented strategies to reduce waste while maintaining high-quality standards.
Inspected production, quality control and maintenance reports to detect and address production problems.
Established and updated production schedules to meet changing demands.
Coached and mentored employees to develop and enhance career skills.
Supported audit reviews and initiated corrective actions.
Developed and implemented production schedules to ensure timely completion of projects.
Coordinated preventive maintenance on existing and new production equipment and performed routine calibration.
Conducted regular meetings with staff to discuss progress and address any issues or concerns.
Prevented and resolved customer issues regarding production through planning.
Monitored staff training and output to meet compliance, productivity and revenue goals.
Partnered with human resources on training compliance and performance progression methodologies.
Reduced process lags by managing employees and training on best practices to ensure optimal productivity.
Trained new employees on proper use of equipment, safety procedures, and job functions.
Identified and solved complex problems that impacted management and business direction.
Evaluated schedules, orders and forecasts to plan processes and meet timetables.
Reviewed customer feedback to determine if changes are necessary in order to improve product quality or customer satisfaction levels.
Negotiated materials with suppliers to remain within budget.
Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
Kept permits current and accurate for legally-sound operations.
Led regular stand-up meetings, Scrums and continuous improvement projects with measurable goals.
Reviewed individual employee performance to correct issues and enhance productivity.
Conferred with technical and administrative staff to devise and implement corrective actions.
Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
Coordinated with suppliers to ensure timely delivery of materials and components.
Established clear communication channels between management and staff members.
Improved efficiency by minimizing downtime.
Assigned staff, materials and funds throughout project lifecycle.
Provided input for performance reviews and identified areas for additional improvement.
Monitored employee attendance records and took disciplinary action when appropriate.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Created SOPs and documented system, planning criteria and procedures.
Interviewed new employees and assisted with hiring decision-making.
Prepared offer letters for successful candidates and ensured that all necessary documents were signed before commencement of employment.
Scheduled random drug testing for employees to diminish regularity risks.
Reviewed resumes and applications for accuracy and completeness.
Managed compensation, insurance and vacation days within employee benefits programs.
Developed employee orientation and training programs for new hires.
Conducted interviews with potential employees in order to assess their skills and qualifications.
Organized employee directories and updated individual contact information.
Created and implemented employee retention strategies.
Managed employee referrals program by tracking referral bonuses payments.
Created job descriptions based on company needs and requirements.
Assisted in employee recruitment, hiring and interview processes.
Organized training sessions for new hires in order to ensure a smooth transition into their roles.
Advised hiring managers on best practices for interviewing candidates.
Worked closely with departmental heads in order to understand their staffing needs.
Provided consultation to management regarding hiring decisions and policies.
Provided support throughout the entire recruitment cycle; from sourcing through onboarding.
Suggested promotions and wage increases according to employee performance.
Cultivated and maintained relationships and ongoing communication with potential job candidates.
Created interview questionnaires, job descriptions and advertisements, pre-screening protocols and post-interview assessments.
Reviewed job applications and selected qualified candidates for interviews.
Handled employee discipline and termination to address policy infractions.
Helped with employee transfers and referrals.
Participated in job fairs in order to promote the company's employment opportunities.
Conducted employee performance reviews and implemented corrective actions to increase productivity.
Assisted with the onboarding process by providing new hire orientation materials.
Scheduled meetings with employees to address concerns and grievances.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Maintained updated knowledge through continuing education and advanced training.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Operated a variety of machinery and tools safely and efficiently.
Utilized various software and tools to streamline processes and optimize performance.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Managed inventory and supplies to ensure materials were available when needed.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Recognized by management for providing exceptional customer service.
Completed routine maintenance and repair.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked effectively in team environments to make the workplace more productive.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Exceeded customer satisfaction by finding creative solutions to problems.
Provided feedback and guidance on leadership performance issues.
Engaged in conversations with clients about real-world challenges they were facing in their professional lives.
Mentored emerging leaders to help them hone their skillsets.
Managed inventory levels to meet demand without overstocking, reducing waste.
Enhanced team morale and retention through recognition programs and career development opportunities.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Provided leadership during times of organizational change or crisis situations.
Enforced customer service standards and resolved customer problems to uphold quality service.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Directed recruitment, hiring, and training of new staff members.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Monitored staff performance and addressed issues.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Conducted performance reviews for team members.
Enhanced customer satisfaction through the development of a customer service excellence program.
Developed and implemented strategic plans to achieve company objectives.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Implemented quality control measures to uphold company standards.
Assigned tasks to associates to fit skill levels and maximize team performance.
Analyzed customer feedback data to develop action plans for improving services offered.
Facilitated team meetings and workshops to foster collaboration and share best practices.
Oversaw daily operations, maintaining efficiency and quality standards.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Trained employees on additional job positions to maintain coverage of roles.
Led a team of XX employees, ensuring high productivity and excellent customer service.
Recruited and hired qualified candidates to fill open positions.
Recruited and trained new employees to meet job requirements.
Interviewed prospective employees and provided input to HR on hiring decisions.
Resolved customer inquiries and complaints requiring management-level escalation.
Delegated work to staff, setting priorities and goals.
Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Managed risk by developing and implementing effective risk management strategies.
Produced thorough, accurate and timely reports of project activities.
Reviewed completed work to verify consistency, quality, and conformance.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Coordinated cross-departmental projects to ensure timely and successful completion.
Coached, mentored and trained team members in order to improve their job performance.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Streamlined communication channels, improving information flow and decision-making speed.
Logged services performed in service ticket system.
Repaired faulty components such as motors, pumps, valves, switches.
Routinely inspected equipment for preventive and emergency maintenance needs.
Maintained certifications and completed training on systems and components.
Filled out work orders, repair logs and maintenance plans to document work completed.
Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Adhered to quality assurance procedures during every stage of the service process.
Replaced worn or damaged parts with OEM replacements as necessary.
Installed new systems according to manufacturer specifications.
Conducted preventive maintenance on a variety of machines and systems.
Installed new components or replaced defective parts to restore functionality.
Reconditioned and repaired machine systems and components to return to operation.
Communicated with clients for outstanding customer service and to increase repeat business.
Completed scheduled appointments on time to drive quality service.
Examined previously completed work for accuracy.
Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
Completed documentation promptly, enabling service requests to be properly recorded and tracked.
Maintained accurate records of service calls, repairs, and parts used.
Responded quickly to emergency calls from clients needing immediate assistance.
Trained new team members on service processes to increase productivity.
Estimated cost of labor and materials for projects and communicated value to clients.
Performed onsite repair of equipment at customer locations.
Used register system to ring up customer purchases, process payments, and issue receipts.
Identified potential problems during routine inspections in order to prevent future breakdowns.
Tracked inventory used and notified supervisor about re-ordering needs.
Assisted with installation projects at both residential and commercial sites.
Troubleshot electrical circuits using schematics and diagrams.
Conducted service appointments to diagnose and fix problems.
Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
Followed all safety protocols while performing work in potentially hazardous environments.
Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
Installed new appliances, wiring and machinery in homes with defective equipment.
Resolved software-related issues by troubleshooting programs and applications.
Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
Provided training on the safe usage of equipment when needed.
Tested repaired items to ensure functionality before returning them to customers.
Communicated with distributors to acquire necessary equipment for projects.
Performed routine maintenance on vehicles including oil changes and tire rotations.
Inspected materials and equipment regularly to check for potential hazards and machine defects.
Set up and operated mechanical and manual tools and equipment.
Developed preventive maintenance procedures and schedules.
Traveled to customer locations to complete work for pre-set appointments.
Prepared job assignment reports and forms for accountability and traceability.
Collaborated with team members to complete projects efficiently and effectively.
Provided technical support to customers over the phone and in person.
Communicated with vendors regarding supply orders and delivery timelines.
Handled yearly and preventive maintenance to keep vehicles in good working condition.
Inspected equipment for proper operation and safety hazards prior to use.
Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
Calibrated instruments to maintain accuracy within specified tolerances.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Assessed environmental conditions at job sites such as soil type and slope grade before beginning excavation work or grading activities.
Reviewed written instructions regarding material movement and excavation to follow specifications.
Operated heavy machinery safely during excavation projects.
Engaged in groundwork and excavation activities, using hand and power digging tools.
Loaded trucks with excess dirt from excavation sites.
Ensured that all necessary permits were obtained before starting any excavation projects.
Read and interpreted written instructions regarding moving materials and excavation.
Assessed soil conditions at various stages of site preparation work prior to any excavation or backfill activities occurring.
Operated heavy machinery such as backhoes and bulldozers for excavation purposes.
Verified accuracy of survey stakes prior to beginning any excavation or grading activities at a job site.
Evaluated soil conditions prior to commencing any digging activities in order to minimize damage caused by excavation tools.
Checked for adequate ventilation systems at excavation sites before allowing personnel inside them.
Utilized a variety of tools such as trowels, picks, shovels, screens, and sieves in excavation work.
Supervised site operations including excavation, grading and backfilling activities.
Performed visual inspections of excavation sites prior to commencing work activities.
Marked out areas for excavation with chalk lines or spray paint according to plans provided by supervisors.
Inspected all equipment used for excavation purposes prior to use.
Installed shoring systems including timber lagging, steel plates and hydraulic jacks to ensure trench stability during excavation process.
Placed shoring systems around excavation sites prior to pouring concrete foundations.
Operated heavy machinery for excavation purposes when necessary.
Responded promptly to complaints about damages caused by excavation activities.
Provided guidance and instruction to workers regarding safe excavation practices.
Conducted soil sampling to assess environmental conditions prior to excavation.
Performed manual excavation for the installation and repair of utility lines.
Evaluated soil composition in order to determine best methods for excavation activities.
Followed blueprints when performing excavation tasks in order to ensure accuracy in terms of depth requirements and overall shape desired.
Outlined strategic priorities, assigned daily team tasks and facilitated best excavation methods at each site to optimize performance and results.
Provided technical advice and guidance on safe excavation practices.
Performed excavation work with the use of power tools such as jackhammers and pneumatic drills.
Assisted in the excavation of trenches for pipe laying.
Excavated trenches for pipelines, sewers, water lines and foundations using various pieces of excavation equipment.
Verified that proper barricades, signage and lighting were set up around excavation sites.
Inspected work sites prior to beginning excavation processes to identify any potential hazards or obstacles that could impede progress.
Assisted in the excavation process for trenching activities.
Operated heavy machinery such as cranes, bulldozers and backhoes for excavation purposes.
Removed debris, rocks, trees, stumps and brush from construction sites using various types of excavation machines.
Completed excavation work for foundations, trenches, and drainage systems according to plans provided by supervisors.
Loaded truck beds with excess soil and debris from excavation sites.
Investigated customer complaints related to utility damages resulting from excavation activities.
Removed debris from excavation sites using buckets on a backhoe arm.
Checked grade levels regularly during excavation process.
Operated heavy machinery such as backhoes and trenchers when needed for excavation purposes.
Inspected ground conditions to ensure stability before allowing workers to enter an excavation site.
Supervised a team of labourers engaged in excavation, demolition or other related tasks.
Answered inbound calls, chats and emails to facilitate customer service.
Coached, monitored and motivated new agents to boost performance and enhance job knowledge.
Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
Collected deposits or payments and arranged for billing.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Mentored junior team members and managed employee relationships.
Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Provided top quality control and eliminated downtime to maximize revenue.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Strengthened customer retention by offering discount options.
Collaborated with external vendors and suppliers providing support services related to customer service operations.
Worked with senior leadership to address and resolve disciplinary issues and boost overall team success.
Participated in regular meetings with senior management team to discuss progress of projects and initiatives related to customer service operations.
Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Provided feedback to management regarding customer issues.
Streamlined customer onboarding processes to improve first impressions and long-term satisfaction.
Encouraged a culture of continuous learning by providing ongoing coaching and mentoring support for team members.
Managed crisis communications, turning dissatisfied customers into brand advocates.
Negotiated contract renewals and upsells, contributing to sustained revenue growth.
Trained and mentored new hires in customer service excellence and CRM software usage.
Conducted regular surveys to measure customer satisfaction levels.
Addressed customer questions and concerns regarding products and services.
Conducted customer satisfaction surveys to identify areas of improvement.
Ensured compliance with applicable laws, regulations, and industry standards for customer service.
Facilitated knowledge sharing sessions to keep the team updated on best practices in customer relationship management.
Provided exemplary level of service to customers to extend relationships for future business opportunities.
Implemented innovative strategies for upselling products during transactions.
Implemented upselling techniques to increase sales and meet daily targets.
Determined effective selling techniques and trained staff on upselling tactics.
Identified opportunities for upselling services and recommended them to customers accordingly.
Identified opportunities for upselling additional services during customer interactions.
Developed strategies to maximise sales opportunities through upselling techniques.
Used upselling techniques to increase spending per customer.
Identified opportunities for additional revenue streams through cross-selling or upselling initiatives.
Implemented upselling techniques to promote specials and premium dishes, increasing sales.
Identified opportunities for cross-selling or upselling during customer interactions.
Identified opportunities for cross-selling and upselling products or services.
Implemented strategies for upselling additional products or services to existing customers.
Promoted products and services to customers through upselling techniques.
Developed strategies for upselling products or services based on customer needs.
Identified opportunities for upselling and cross-selling products and services.
Implemented promotions and upselling techniques to maximize revenue.
Promoted electrical products with strong upselling and cross-selling abilities.
Identified opportunities for upselling additional products or services to current customers.
Identified opportunities for upselling additional products or services to customers.
Monitored employee attendance, punctuality, and performance.
Adhered to company policies related to attendance, punctuality, dress code.
Followed established routes while maintaining punctuality throughout entire trip duration.
Adhered to company policies regarding food safety, sanitation, punctuality, appearance and attitude.
Monitored attendance systems to ensure punctuality standards are met by all staff members.
Adhered to company policies concerning attendance, punctuality, job performance expectations.
Ordered suspending activities that posed threats to worker health or safety.
Investigated incidents of injury or illness to determine root cause and corrective action plans.
Intervened in unsafe situations to prevent injuries or property damage.
Monitored employee performance to ensure safe working practices are followed.
Spearheaded safety meetings with key members of organization to ascertain methods to improve overall safety for employees.
Maintained and updated emergency response plans or procedures.
Provided training on proper use of PPE and other safety protocols.
Advocated a culture of prevention through education programs aimed at reducing risks in the workplace.
Conducted safety training or education programs to demonstrate use of safety equipment.
Inspected facilities regularly for compliance with OSHA standards.
Investigated accidents to identify causes and prevent future incidences.
Kept vehicle clean and presentable to maintain solid company reputation.
Loaded, balanced, and secured product to safely transport goods.
Used equipment safely to assist with loading and unloading vehicles and properly securing items for long road trips.
Adhered to all applicable laws and regulations governing the transportation industry.
Checked vehicle's fluid levels, tires and brakes to ensure safe operation.
Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Delivered goods to customers in a timely manner.
Hooked and unhooked trailers from tractor and converter dollies.
Obtained signatures needed to complete and process paperwork.
Retained valid proof of insurance and registration in vehicles.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Controlled expenses related to vehicle operation such as fuel consumption, tolls fees.
Utilized GPS navigation system when necessary for efficient routing purposes.
Provided excellent customer service while delivering products safely and efficiently.
Picked up products from warehouse or distribution center, verified content and delivered to businesses or households as schedule indicated.
Communicated with dispatch and customers enthusiastically, focusing on client satisfaction.
Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
Loaded and unloaded truck with pallet jack or by hand.
Presented clean, professional appearance to promote positive company image.
Maintained cleanliness of cab and cargo area of box truck.
Contacted customers prior to delivery to coordinate delivery times.
Maintained clean driving record by following safety protocols and strictly adhering to traffic laws.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Reviewed timesheets for accuracy and completeness prior to processing payroll.
Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
Tracked employee vacation, personal and sick leave earnings and use.
Assisted employees with payroll-related inquiries, providing clear and concise information.
Utilized specialized software programs for tracking inventory levels, ordering supplies, and scheduling jobs.
Assisted in scheduling jobs for optimal workflow throughout the day.
Assisted in scheduling jobs based on customer requirements and availability of personnel.
Resolved conflicts between subcontractors regarding scope or scheduling issues.
Operated pneumatic hammers, vibrators and tampers and performed complex and advanced construction tasks.
Applied waterproof sealants, membranes, coatings, and other materials to protect basements from water intrusion.
Followed manufacturer instructions when installing new products designed for use in basement environments.
Troubleshot and maintained auxiliary equipment.
Assisted tradesmen and machine operators in construction projects.
Removed, filled or compacted earth.
Performed minor plumbing tasks related to the installation of waterproofing systems such as connecting pipes and fittings.
Installed sump pumps, drainage systems, and other components to ensure proper water management.
Disposed of debris created during installation processes according to local regulations.
Utilized specialized tools such as drills, saws, and routers for installations requiring precision cutting.
Followed safety, environmental, and regulatory policies by properly handling and disposing of hazardous waste.
Provided customers with detailed information about the services provided and any follow-up maintenance requirements.
Maintained records of completed projects by taking photos before and after installation process.
Assessed the extent of waterproofing required in basement areas.
Operated large truck and hauling equipment to transport heavy work equipment or project materials to job site.
Recommended techniques to weatherize doors and windows to boost home energy efficiency and lower electricity costs.
Read and interpreted construction blueprints for various projects.
Installed vapor barriers on walls and floors to prevent moisture penetration.
Stayed up-to-date on changes in product specifications or industry regulations affecting basement waterproofing services.
Conducted regular inspections of existing waterproofing systems to identify potential problems or necessary repairs.
Inspected and evaluated basements for water damage and leakage.
Communicated with management and customers at project completion and verified customer satisfaction with finished work.
Maintained construction vehicles and equipment in top operating condition.
Operated power equipment safely when completing excavation work for drainage system installations.
Moved construction materials by hand or various transport methods.
Replaced damaged wall panels or floor tiles as needed due to water damage.
Adhered to all industry standards when installing new basement waterproofing systems.
Completed job checklists with customers and answered questions and solved problems before closing projects.
Resolved customer complaints regarding basement waterproofing services in a timely manner.
Removed debris, garbage and dangerous materials from sites and assembled and broke down ladder equipment.
Directed and controlled traffic flow around diverse construction areas, resulting in peak safety and productivity.
Engaged in preparation work to ready worksite for installers.
Repaired cracks in walls and floors with epoxy injection or mortar patching techniques.
Prepared cost estimates for customers based on their specific needs for basement waterproofing services.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Identified needs of customers promptly and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Replaced defective components or parts as needed.
Maintained records of repairs, calibrations, and tests performed on equipment.
Managed quality control and maintained high level of customer satisfaction.
Participated in training to maintain technical expertise and proficiency on applicable equipment.
Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.

HVAC Assistant

Carolina Comfort Air

Dunn, North Carolina

11.2021 - 02.2022

Installed heating, air conditioning and ventilation equipment and tested for proper operation.
Installed, maintained and repaired commercial refrigeration systems.
Diagnosed and repaired faults in HVAC systems, including refrigerant leaks, electrical issues, and mechanical failures.
Followed safety protocols while working with refrigerants such as Freon.
Examined and tested machinery, equipment and components for defects, supporting proper functioning.
Performed emergency repairs on HVAC systems to restore heating and cooling services in critical situations.
Pulled parts, recorded inventory information and prepared tools for jobs.
Calibrated temperature control systems to ensure accuracy of readings.
Inspected finished work to verify adherence to requirements and specifications.
Utilized HVAC diagnostic software and tools to accurately identify and resolve system issues.
Attended training sessions related to HVAC systems installation, maintenance and repair procedures.
Maintained and serviced HVAC systems and refrigeration equipment.
Disassembled broken or defective equipment to facilitate repair.
Tended and observed equipment and machinery to verify functional and safe operation.
Safeguarded equipment and components against defect and corrosion by applying protective materials.
Conducted regular system inspections and preventative maintenance tasks, reducing system downtime and repair costs.
Installed insulation materials around pipes, ducts and other components of the HVAC system.
Connected or disconnected wiring, piping and tubing using hand or power tools.
Promptly responded to complaints about temperature problems during massive heatwave and conducted assessments to determine causes and target solutions.
Replaced worn out belts, bearings, fans and other parts when necessary.
Responded to customer inquiries and complaints, providing timely and effective solutions to HVAC issues.
Adhered to standard operating procedures while carrying out tasks associated with the job role.
Worked closely with technicians in order to complete assigned tasks efficiently.
Installed or replaced machinery, equipment and components.
Routinely inspected equipment for preventive and emergency maintenance needs.
Followed instructions regarding duties and assignments for facility and machinery maintenance.
Installed new ductwork according to plans and specifications provided by engineers or contractors.
Calibrated HVAC equipment and systems for optimal performance and energy efficiency.
Referenced blueprints and schematics to define project requirements.
Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
Checked air flow through vents for proper distribution of conditioned air throughout premises.
Repaired and replaced defective parts of HVAC systems as needed.

Foreman

Tarheel Basement Systems

Raleigh, NC

11.2016 - 06.2020

I worked my way up from the bottom with this company
I was the foreman of a crawlspace crew and we did encapsulations as well as jacks for floor stabilization
I would oversee jobs daily and report back to my supervisors with job progress updates
I drove 20'+ box trucks daily and was responsible for maintenance
I was responsible for training new guys and working with them to help them to succeed in their role
I would deal with customers daily as well as give them a job review in the morning and then update them as the day goes on with updates on what was completed that day
I would answer any questions they had and I would problem solve on the fly if any issues were to occur
I was responsible for collecting final payment when jobs were finished
I would do a 'final walkthrough' with customers at the end of jobs and show them all the work completed and make sure that everything done is to their satisfactory as well as my own and fix any issues right then that the customer may see and want addressed that I may have missed in a previous crawl inspection (which is rare)
After I collected final payment I would return to the shop and hand in all paperwork and payments collected to my supervisor to show the job is completed
I would upload notes and pics of the jobs daily into a software we used so my supervisors can see the progress throughout the jobs as well
I have a valid drivers license and I drove there 20'+ box trucks daily to and from jobs
I maintained the truck as well…
Such as keeping it clean and organized and also making sure all the tools would function properly and everything was up to par for the workdays ahead
As the Foreman I would also take the initiative to bring additional issues to the homeowners attention and upsell the products I would recommend
I would sit down with the homeowner and talk to them about it and it was easy because I had already built a trust with them beforehand so that made it much easier to sell the recommendations I was giving them
Developed and implemented strategies to improve team productivity.
Monitored compliance with local building codes and regulations.
Defined and monitored personnel and project schedules to ensure on-time project completion.
Organized meetings with clients to discuss project specifications.
Established and enforced procedures and work standards, promoting team performance and safety.
Obtained specifications and directed work for construction crews.
Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
Managed sites by focusing on safety, operations and productivity.
Maintained daily logs of labor and equipment used on-site.
Created detailed reports on job progress and submitted them to management on time.
Ensured all workers adhered to company policies and procedures.
Communicated regularly with subcontractors regarding project timelines.
Established expectations and motivated crews to consistently meet or beat goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Checked project details to verify job site materials and equipment.
Monitored job progress and ensured completion within budget constraints.
Adjusted equipment to prepare for excavating and boring geological materials.
Provided guidance, direction, and technical assistance to crew members.
Developed and implemented safety protocols for the team.
Viewed and checked job equipment to determine maintenance requirements.
Assessed work area conditions for potential hazards or risks.
Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
Inspected tools, materials, and equipment to ensure quality standards were met.
Kept detailed progress records to hit strict deadlines and adjust plans.
Monitored project progress to enforce adherence to deadlines and quality standards.
Trained and monitored employees to teach daily tasks and improve performance.

General Tradesman

Mabus Farm & General Contracting

Vass, NC

07.2012 - 11.2016

My position was Custom Trim Specialist with Mabus Construction LLC
That requires me to do custom trim inside custom built homes daily
I have been in the construction industry for over 10 years now
I've done everything you can think of with this company that involves building a house
I operated Skidsteers and Mini Excavators when breaking ground on a new construction job
I helped build many structures from Horse barns to million dollar homes
I am very fluent in my abilities to do almost anything in the construction industry
I've used almost any type of hand/power tool you can think of in this industry
I'm fine on ladders and heights don't really bother me
Maintained positive working relationship with fellow staff and management.
Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Identified needs of customers promptly and efficiently.
Assisted in developing strategies to increase customer satisfaction levels.
Located, measured and marked site locations or placement of structures using measuring and marking equipment.
Facilitated team meetings to discuss progress and address challenges.
Trained and monitored employees to teach daily tasks and improve performance.
Patched roofs, installed floors and repaired broken windows and walls.
Erected scaffolding to assemble above-ground structures.
Installed windows, flooring, or trim using hand or power tools.
Verified trueness of construction using plumb and level.
Removed damaged or defective parts or sections of structures and repaired or replaced using hand tools.
Utilized various tools, equipment, materials and forming systems to complete construction tasks.
Took accurate measurements to calculate size and amount of materials needed for project completion.
Monitored the quality of work performed by carpenters under their supervision.
Communicated regularly with customers regarding project status updates.
Ordered replacement parts when needed for repair or maintenance activities.
Bore boltholes in wood, masonry or concrete using electric or pneumatic drill.
Reviewed blueprints or drawings from clients to determine job requirements.
Maintained clean and organized workplace to optimize performance, efficiency and safety.
Collaborated with project managers to ensure timely completion of projects.
Diagnosed problems with existing installations and made necessary repairs or adjustments.
Adhered to project blueprints and requirements to deliver quality work.
Consistently constructed square and level projects.
Anchored and braced forms and other structures in place using nails, bolts, anchor rods, steel cables, planks, wedges and timbers.
Covered subfloors with building paper and lay hardwood or parquet floors by nailing to subfloor or cementing to mastic base.
Kept worksites organized, clean and free of safety hazards.
Stayed current on industry trends and best practices related to cabinet installation.
Worked at customer locations to replace existing or install new cabinets for residential or commercial use.
Attached mounting hardware such as brackets or cleats securely into studs of walls.
Completed work quickly and helped team members in order to achieve deadlines and satisfy customers.
Repaired damaged cabinetry by replacing hinges, drawer slides, door handles.
Reviewed work to check compliance with design specifications and quality requirements.
Inspected completed installations for accuracy before leaving job site.
Removed existing cabinetry and countertops prior to new installation.
Provided guidance on proper care instructions for newly installed cabinetry.
Followed manufacturer's instructions precisely when installing custom cabinetry components.
Filled any gaps between the wall and the cabinets with putty or caulk as required.
Ensured that all cabinet doors opened and closed properly after installation.
Assembled pre-fabricated cabinets using screws, bolts, nails, glue, or other fasteners.
Maintained tools in good working condition; sharpening blades as needed.
Measured, cut, and installed baseboards, crown molding, and other trim pieces to complete cabinet installations.
Utilized power drills and saws to cut out openings for sinks or dishwashers when needed.
Worked efficiently under tight deadlines without compromising quality of workmanship.
Installed cabinets and countertops in residential homes according to customer specifications.
Installed cabinets in mobile homes in assembly line environment.
Transported materials from suppliers' warehouses to job sites safely.
Aligned cabinets with walls for level installation using a spirit level tool.
Inspected tiles, wall coverings or woodwork for breakage or damage.
Performed carpentry work such as framing walls and laying out plans for projects.
Roughed in door and window frames or subflooring in structures undergoing construction or repair.
Measured and marked cut lines on materials using ruler or marking gauge.
Worked independently on projects and tasks within carpentry team.
Fashioned frameworks or props using hand tools and wood screws, nails or glue.
Scheduled deliveries of supplies and materials for jobsites.
Managed household errands and other essential duties.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked effectively in team environments to make the workplace more productive.
Completed day-to-day duties accurately and efficiently.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Completed routine maintenance and repair.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked with cross-functional teams to achieve goals.
Fill cracks in plaster walls with putty or plaster patching compound.
Install windowsills trim around doors and windows with moldings including baseboards chair rails crown molding panel moulding.
Finish interior surfaces of buildings with decorative treatments such as wallpaper paint varnish stain enamel.
Fabricate, assemble, install, and repair structures and fixtures of wood, plywood, and wallboard using carpenter's hand tools and power tools.
Maintained high standards of workmanship with accurate, detail-oriented finishing work.
Install cabinets countertops built-in appliances shelving.
Measured, ordered and installed customers' windows and glass doors.
Completed custom woodwork for customers based on specifications.
Construct forms for pouring concrete.
Cut openings in walls floors ceilings joists rafters studs beams headers sills girders trusses posts columns.
Repair furniture fixtures cabinetry doorframes stairs railings.
Fit finished frameworks together by nailing them into place with a hammer or nail gun.
Installed and finished wood trim, doors and cabinets for new construction and renovation projects.
Measure and mark cutting lines on materials using a ruler, pencil, chalk, and marking gauge.
Prepared wood for finishing by shaping and trimming components with hand and power tools.
Perform minor repairs on existing structures such as replacing broken windowpanes repairing hinges fixing locks replacing damaged floorboards.
Produced high-quality work in full compliance with project standards and good carpentry practices.
Replace worn or damaged hardware components such as handles knobs hinges latches locks.
Read blueprints and drawings to determine the specific measurements and materials needed for each project.
Build scaffolding for workers engaged in overhead construction projects.
Shape or cut materials to specified measurements using hand tools such as chisels, planes, saws, sanders.
Hang drywall panels onto metal studs or wooden frames according to specifications.
Studied blueprints or building plans to prepare layout and materials required.
Coordinated with subcontractors to work specialty areas, heating or electrical wiring work.
Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
Assisted with customer requests and answered questions to improve satisfaction.
Operated a variety of machinery and tools safely and efficiently.
Applied caulk, sealants and other agents to installed surfaces.
Cleaned job sites by clearing away carpentry debris and waste.
Cleaned up job sites upon completion of work by disposing of any unused materials according to municipal regulations.
Placed protective coverings over finished surfaces while working in order to prevent damage caused by tools or debris.
Measured and marked cutting lines on wood and raw materials.
Selected tools, equipment and materials from storage to transport to work site.
Inspected existing structures for signs of damage due to age, wear and tear or environmental factors.
Installed drywall, plasterboard or paneling over interior walls and ceilings.
Built scaffolding for workers engaged in high-level construction projects such as roofing applications.
Reviewed and interpreted project specifications, determining tools and equipment needed.
Installed wooden frames for doors, windows and walls in accordance with blueprints.
Analyzed blueprints and drawings to determine structural dimensions of framework.
Examined construction plans to identify potential structural problems.
Set steel framing components in place with an overhead crane or hoist before bolting them into position.
Mixed mortar, plaster, and grout according to standard formulas.
Measured and cut lumber to specified dimensions using a hand saw, power miter saw, or radial arm saw.
Removed old framing components from buildings undergoing renovation work.
Repaired damaged sections of framing using appropriate materials such as treated lumber or galvanized nails.
Fitted door jambs, window casings and other trim pieces using shims as necessary to level them correctly.
Positioned and held timbers, lumber, or paneling in place for fastening or cutting.
Completed tear-down of existing construction to prepare for new construction.
Fastened timbers or lumber with glue, screws or pegs.
Checked wood and other materials to assess for damaged or defective items before starting projects to accurately determine projects scales and quotes.
Assembled and nailed together the framework of studs, headers and sills.
Fitted, cut and installed wood trim.
Applied weatherproofing treatments such as caulking around exterior frames prior to installation.
Hung fireproof doors on their hinges after properly measuring their openings.
Stacked materials neatly at job sites in order to maintain a safe environment free from clutter.
Installed doors, frames and wood components following manufacturers' instructions.
Laid out patterns of interior partitions onto the floor before assembling the framing components that make up each partition wall.
Attached insulation material between wall studs or ceiling joists to provide thermal protection.
Maintained updated knowledge through continuing education and advanced training.
Cut openings in walls for installation of new fixtures or pipes.
Inspected installed systems using hydrostatic testing or pressure gauges.
Identified and located required tools prior to starting each project.
Filled pipes with water or air, observing pressure gauges, and pipes to troubleshoot and locate leaks.
Read blueprints to determine layout of plumbing systems.
Moved and held materials for senior professionals to complete work.
Inspected drainage and other plumbing systems for compliance with local building codes.
Tested water pressure levels throughout pipelines using gauges.
Welded piping using specialized techniques and computer-assisted fabrication.
Inspected installations to repair leaks and make adjustments to pipes.
Ran tests to check the performance of newly installed plumbing components.
Replaced faulty valves, faucets, washers, gaskets and seals.
Installed gas piping for stoves, furnaces, water heaters and other appliances.
Installed water and drainage systems for buildings and homes under plumber supervision.
Operated tools and equipment such as hand saws, pipe cutters, and drills on daily basis.
Provided assistance in troubleshooting problems with existing systems.
Set up tools and equipment on job sites and kept work areas neat.
Removed old materials from installations prior to replacing them.
Traced source of leaks in residential and commercial buildings.
Installed supports from ceiling joists to secure pipes in place.
Worked closely with skilled plumber to repair pipes and fixtures to provide safe water supply.
Connected water supply lines to appliances such as dishwashers and washing machines.
Assembled fittings such as elbows, tees and valves into a system.
Inspected worksites to determine presence of obstructions, unsafe conditions and crew errors.
Assisted with installation of systems, components and construction materials into new and remodeled buildings.
Assisted with pipefitting tasks, including threading pipes and soldering joints.
Filled piping systems with water and air to test for leaks.
Repaired broken or defective parts in water supply lines and drainage systems.
Installed and repaired plumbing fixtures, such as sinks, toilets, showers, and bathtubs.
Cut openings in walls and floors to accommodate pipe and pipe fittings.
Inspected and tested installed systems to isolate and identify faults.
Performed minor repairs to existing floors before installation process began.
Checked finished installations for accuracy and quality assurance purposes.
Measured and cut flooring materials to fit the dimensions of each room.
Demonstrated excellent problem-solving skills when unexpected issues arose during job sites.
Removed old flooring materials such as carpets or tiles when necessary.
Prepared surfaces for installation by cleaning and leveling them.
Installed carpet, tile, laminate, and hardwood flooring in residential and commercial settings.
Inspected rooms for any obstacles that could interfere with installation process.
Applied waterproofing compounds and filled cracks with materials such as plaster, putty or grouting.
Evaluated work areas before planning flooring layout for different projects.
Cut flooring material to fit around obstructions using hand tools, dies and special equipment.
Used various chemicals and tools to repair damaged items.
Prioritized tasks for each job after reading project blueprints and documents.
Assisted in loading and unloading trucks with supplies needed for job sites.
Ensured proper alignment of boards during installation process.
Provided advice on which type of flooring would best suit customer's needs.
Worked with a variety of tools including saws, hammers, drills, screwdrivers.
Reviewed blueprints and drawings to determine layout of floor planks or tiles accurately.
Maintained clean work areas throughout project duration.
Displayed high standards for quality workmanship and routinely double-checked work.
Removed excess cement and flooring materials to form tight joints and attractive finishes.
Created custom cuts for around pipes or other objects in the room.
Formed smooth flooring foundations by installing plywood or Masonite over support structures.
Prepared base surfaces by removing debris, correcting imperfections and applying treatments.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Enhanced product functionality through careful calibration and adjustments during installation.
Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
Drilled holes for anchor screws for secure installation.
Assisted customers in selecting suitable materials for their closet projects.
Provided detailed estimates for labor costs associated with each project.
Installed closet shelving, rods and drawers according to design specifications.
Inspected completed installations to ensure they met quality standards.
Removed existing closet components and disposed of them properly.
Collaborated with other installers on larger projects where multiple people were needed.
Ensured all necessary hardware was included when purchasing materials.
Followed safety protocols at all times when installing closets.
Applied finishing touches such as trim, molding or paint to complete the job.
Installed drawer slides, door hinges and handles correctly.
Loaded dirt, gravel, and rock into dump truck beds for disposal or transport purposes.
Performed routine maintenance on skid steer machinery such as checking fluid levels, tightening bolts.
Assisted in the loading and unloading of materials, supplies, and equipment onto trucks.
Adhered strictly to all safety guidelines established by OSHA standards.
Manually loaded and unloaded material from skid steers when necessary.
Performed inspections and made repairs on tractors.
Operated skid steer to clear debris and brush from construction sites.
Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
Hooked chains to logs according to safety procedures.
Checked hydraulic hoses for leaks or damage prior to starting operations.
Moved levers or controls of lifting devices to load, unload or stack material.
Safely maneuvered skid steers around tight spaces without damaging property.
Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
Cleared work areas of brush, stumps and other debris.
Operated chainsaws and other power tools to complete production requirements.
Used tools, equipment and winches to lift, move and bunch logs.
Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
Positioned lifting devices to secure material or products for transport to designated areas.
Secured loads on pallets to minimize damage and worker injuries.
Responded quickly to emergency situations involving the machine's operation.
Maintained cleanliness of worksite by removing trash and other debris.
Inspected machines before use to ensure safe operation and compliance with safety regulations.
Followed safety protocols while operating heavy machinery in accordance with company policies.
Performed skilled carpentry work as part of door installation.
Provided customer service by answering questions about product features and benefits.
Participated in team meetings to discuss project updates and timelines.
Verified safely-executed work according to local and state codes and standards.
Completed and submitted work descriptions and billing paperwork for completed projects to provide clear communication and full accounting.
Installed garage doors and windows in addition to entry doors and performed drywall work, light plumbing, light electrical, tile, siding, trim and ladder work.
Repaired and retrofit doors into existing installations for remodeling projects.
Cared for and respected customer's home or business by adhering to detailed cleanup checklist after installation.
Outfitted doors with locks and other security hardware as part of installation process and confirmed proper fit and operation.
Inspected completed installations for accuracy of fitment and workmanship quality.
Trained new installers on proper safety procedures and equipment usage.
Cut openings in walls as needed for proper fit of windows or doors.
Installed weatherstripping around frames to reduce air infiltration.
Measured, cut, and installed window frames and door frames in accordance with manufacturer's specifications.
Secured windows and doors using screws, nails, bolts, and other fasteners.
Inspected jobsites prior to beginning work to identify any potential hazards or obstacles.
Lifted heavy materials into place during installation process.
Performed minor repairs on existing units when necessary.
Caulked and sealed around windows and doors to ensure weatherproofing.
Installed single and double residential entry doors and commercial doors, with or without blueprints.
Researched best practices and techniques related to window and door installation processes.
Checked for level, plumb, and square on all installations.
Ensured that all safety regulations were followed during the installation process.
Resolved customer complaints promptly in a professional manner.
Used hand tools such as drills, saws, hammers, levels, tape measures.
Removed existing windows and doors prior to installation of new ones.
Evaluated and thoroughly documented site conditions before beginning installation.
Applied design-specific wood and composite trim according to architectural plans and neighborhood regulations.
Inspected existing decks for safety hazards and necessary repairs or replacements.
Used various carpenter's hand tools, portable power tools and standard measuring instruments.
Constructed stairs leading up to the main platform of the deck.
Cut and installed tile and hardwood flooring for residential and commercial buildings.
Positioned and installed floor joists, trusses and rafters.
Anchored and braced forms to complete precise joining.
Conducted inspections, diagnosed problems, took measurements and made necessary adjustments to complete projects according to specifications.
Connected electrical wiring for lights and outlets located on the deck area.
Measured, cut, and installed staircase spindles.
Used band, circular and compound miter saws.
Designed custom features such as benches, planter boxes, or pergolas onto existing structures.
Installed cabinets, base cabinets and crown molding.
Performed various carpentry duties, including both rough and finish carpentry.
Set anchor bolts into concrete footings for post supports.
Installed building windows, trim and cabinetry alone or with assistants to meet job deadlines.
Replaced rotten or damaged boards on existing decks.
Promoted team safety by keeping work areas free of hazards.
Repaired or replaced damaged or defective parts using power tools and equipment.
Cut timber, panels and other wooden materials according to measured dimensions.
Secured handrails along staircases leading up to decks with lag screws.
Installed posts, joists, beams, ledgers, rim boards, and other structural components.
Prioritized work, keeping carpentry jobs on task and within budget.
Studied blueprints, sketches or building plans to prepare project layout and determine dimensions and materials required.
Applied waterproof sealants to prevent water damage to the deck surface.
Measured and cut materials according to blueprints or design plans.
Laid and stained oak casings and hardwood floors.
Reviewed jobsite needs with foreman and coordinated construction.
Shaped or cut materials to proper measurements using hand tools, machines or power saws.
Assembled pre-fabricated deck sections using screws and fasteners.
Placed stones or pavers under the legs of furniture placed on top of the deck.
Installed lighting fixtures in outdoor areas around the deck structure.
Attached decorative trim pieces around the edges of the deck.
Added skirting along bottom perimeter of deck to conceal underneath space.
Sealed wood surfaces with preservative treatments to protect from weathering elements.
Ensured proper spacing between deck boards for drainage purposes.
Utilized a variety of power tools such as saws, drills, sanders, and routers for deck construction.
Utilized various software and tools to streamline processes and optimize performance.
Exceeded customer satisfaction by finding creative solutions to problems.
Laid sod on prepared surfaces for a finished look of the landscape design.
Applied mulch and burlap coverings to bushes and trees for winter.
Raked, mulched and composted leaves.
Set support stakes and attached wires from planted trees.
Followed landscaping designs to determine placement of sod, flowers or foliage.
Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage.
Ran wiring, adjusted door and calibrated to set up.
Drilled holes to install door hardware.
Fastened angle iron back-hangers to ceilings and tracks with welding equipment.
Operated lifts, winches and chain falls to move heavy curtain doors.
Replaced worn or broken parts including hinges, tracks, pulleys, locksets.
Instructed building and homeowners in strategies for care and maintenance of doors.
Adjusted tension on springs to ensure proper operation of the door system.
Demonstrated how to operate all components of the door system to customers upon completion of installations.
Programmed remotes and keypads for customer use.
Secured floor treadles for door activating mechanisms to connect power packs and electrical panelboards.
Installed new garage doors, openers and related components such as springs, cables and rollers.
Connected wiring between opener units and wall switches for remote control capabilities.
Tested safety mechanisms to verify they were functioning correctly.
Inspected existing garage doors and hardware to determine the best installation approach.
Installed trim pieces around entryways according to manufacturer specifications.
Collected payment directly from customers and provided receipts.
Secured sections with lag screws to prevent movement during operation.
Checked weather seals for proper fitment around frames and doors.
Completed basic and semi-skilled work under direction of fully qualified carpenter.
Utilized hand tools to properly splice cables.
Ensured safety protocols were followed while working on hazardous sites containing black water or sewage contamination.
Installed drying equipment to restore humidity levels within the home.
Requisitioned supplies and equipment for cleaning and maintenance duties.
Extracted standing water from the premises using wet-vacs and pumps.
Performed thorough daily cleaning by dusting and cleaning ceiling vents, surface areas and counters.
Followed EPA and OSHA regulations to maintain safety of water and personnel.
Adhered to company policies related to proper disposal of hazardous waste material.
Refilled and replaced chemical containers to prevent shortages and delays.
Tested for mold using a variety of methods including swabbing and air sampling.
Assisted with light maintenance and repair of building systems and cleaning equipment to promote business and team productivity.
Scrubbed sinks, basins and toilets in bathrooms and sanitized surfaces to protect users from infection.
Trained newly hired employees regarding plant equipment operation and industry standards.
Assisted in preparing estimates for insurance companies based on scope of work needed.
Repaired damaged walls, floors, ceilings, and other structures within the residence.
Cleaned restrooms, emptied waste bins and replenished paper products.
Sanitized surfaces with antimicrobial solutions to prevent further contamination.
Backwashed filters to remove dirt, grime and buildups.
Communicated regularly with supervisor regarding project status updates.
Utilized infrared cameras to detect hidden moisture behind walls or under floors.
Performed demolition of affected materials, such as drywall, flooring, and insulation.
Used forklifts, pumping equipment and air compressors frequently.
Executed proper cleaning procedures utilizing chemical cleaners and power equipment to prevent damage to buildings.
Educated customers on best practices for preventing future water damages.
Operated and maintained overhead cranes and lift stations.
Monitored progress of restoration process by taking moisture readings at regular intervals.
Inspected and assessed water damage in residential homes.
Operated high-powered cleaning machines to remove dirt and grime from carpets and upholstery.
Communicated effectively with clients regarding project timelines and expectations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Performed visual inspections of molds to detect any signs of damage or wear.
Assigned tasks to crew members based on their skill level and experience.
Adhered strictly to all federal, state, local laws and regulations pertaining to health and safety standards on the job site.
Maintained drain lines by clearing blockages, repairing broken pipes, or replacing sections of pipe.
Constructed new pipelines using a variety of materials including PVC, steel, cast iron, clay tile.
Laid out trenches for installation of new piping systems in accordance with local regulations.
Interpreted plans accurately when installing new drainage systems.
Assisted other tradespeople when required during construction projects.
Maintained tools and equipment in good working order.
Completed walk-throughs of completed systems to verify code adherence.
Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
Cut and beveled piping using cutting torches, saws and threading machines.
Provided emergency services after hours if needed.
Performed pipe fabrication, installation and fitting according to proper specifications.
Cut and fit pipes to established measurements.
Installed new drainage systems for both residential and commercial customers.
Repaired existing drainage systems including sewer lines and storm water drains.
Used pumps to empty flooded areas or tanks when necessary.
Located and repaired leaks in water supply lines.
Tested plumbing systems for leaks using air and water pressure gauges.
Estimated time and material costs to include in project plans.
Conducted camera inspections to identify problems in pipelines such as cracks, breaks and collapsed sections.
Modified piping systems with task-specific tools to complete preventive maintenance.
Identified and opened underground drains with the use of specialised equipment.
Inspected drains to determine condition and location of blockages.
Assisted with troubleshooting and used alternative methods in emergency situations.
Monitored weather conditions prior to excavation projects to ensure safe working environment.
Cut or threaded pipes to blueprint or drawing specifications.
Assembled and installed metal and nonmetal valves, pipe fittings and pipes.
Hoisted loads using slings, chains, shackles, hooks, cables and other rigging equipment.
Repaired leaking lines in cooling systems using brazing techniques.
Repaired broken parts using a variety of welding techniques such as oxyacetylene cutting, brazing, soldering.
Repaired leaks in piping systems using welding torches or brazing rods.
Use shovels, hoes, rakes, and other tools to spread or level concrete.
Maintain equipment used during construction process in good working condition.
Positioned wire mesh and rebar to reinforce concrete.
Constructed forms to create various concrete structures.
Dismantled forms using basic and advanced tools.
Placed steel pins using sledgehammer.
Inspect finished product for quality assurance purposes before allowing customer access.
Clean up work area by disposing of debris correctly when job is completed.
Produced rough concrete surface using brooms.
Spread, leveled and smoothed concrete using rake or shovel.
Removed debris and waste to clean site after completing work.
Signaled truck driver to pour concrete and move chute, directing concrete on forms.
Assist in demolishing existing structures with jackhammers and other tools as needed.
Installed anchor bolts, steel plates and other fixtures in freshly poured concrete.
Perform minor maintenance tasks on equipment used during construction process.
Monitored wind, heat or cold throughout curing process.
Carry heavy materials such as bricks, blocks, lumber, mortar mixers.
Poured concrete into forms using pump hose and leveled.
Maintained inventory list of items used on job sites to provide reordering details.
Loaded and unloaded materials from trucks using appropriate lifting techniques.
Set concrete forms to desired pitch and depth and aligned.
Calculated concrete quantities needed for jobs.
Smooth out freshly poured concrete with trowels and other finishing tools.
Operate power saws to cut expansion joints into hardened concrete surfaces.
Set up and reinforced forms to accurately pour concrete for walkways and other structures.
Compacted grade using jumping jack or plate compactor equipment.
Prepared and cleaned surfaces for finishing to reduce holes and cracks.
Fill hollows and remove spots on freshly poured cement surfaces using a straightedge and jointer tool.
Prepared concrete by hand mixing sand and cement.
Mix cement and sand to create concrete, following specific measurements.
Applied hardening and sealing compounds to cure concrete surface.
Repaired unsafe curbs, gutters, sidewalks, driveways and roadways.
Finished surfaces by troweling, floating and brushing following project requirements and specifications.
Applied precut siding and manually cut material to size and shape at work sites.
Gained independent working skills and guided and mentored less experienced team members.
Covered exposed areas with plastic sheeting when painting or staining was required.
Graded the surface beneath the siding in order to ensure proper drainage away from structure.
Layered caulk and sealants to installed surfaces to fill gaps and cracks and act as bonding agent.
Lubricated, cleaned or repaired machinery or equipment.
Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
Measured, cut and installed siding materials to specified dimensions.
Ensured that all nails were placed at proper angles so that siding would not come loose over time.
Operated saw blade in reverse to cut pieces of vinyl.
Controlled traffic passing near, in or around work zones.
Replaced damaged or rotten wood with new material when necessary.
Used screws and nails to fasten wood or metal laths to surfaces.
Understood how to operate and maintain job site equipment safely and for maximum productivity.
Utilized hand tools such as hammers, saws and drills in order to complete projects.
Loaded and unloaded ladders, walk boards, latter jacks and other large tools and equipment to prepare for job tasks.
Performed demanding physical work over extended periods and modeled positive attitude.
Used caulking guns to apply sealants around joints where two pieces of material meet.
Positioned, aligned or sealed concrete wall sections or pipes.
Learned and mastered skilled trade specialties under guidance of expert mentors.
Cut and trimmed material to shape to fit around windows and corners.
Repaired minor damage caused by weather conditions or accidents after completion of projects.
Checked that the siding was level using a spirit level tool.
Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
Prepared surfaces for siding installation by sanding, scraping, cleaning or removing old siding.
Built scaffolding or ladders for access to higher sections of building exteriors when needed.
Installed flashing around windows, doors and other openings in walls.
Applied roofing tar paper as necessary prior to the installation of siding.
Provided customers with advice about how best maintain their exterior siding over time.
Tended pumps, compressors or generators to provide power or heat or move materials.
Recognized by management for providing exceptional customer service.
Measured and cut pipe to connect feeder lines and equipment to appliances.
Ensure customer satisfaction by providing courteous service throughout the process.
Handle customer inquiries promptly and professionally over phone or email.
Keep up-to-date with industry trends, technologies, and best practices.
Safely transport appliances to customer's home and unload from vehicle.
Collaborate effectively with team members in order to complete projects efficiently.
Perform necessary adjustments for proper operation of the appliance.
Inspect products for any visible defects or damages prior to installation.
Tested appliance parts with hand instruments.
Conduct periodic maintenance checkups on installed units to ensure optimal performance.
Recommended replacement parts and routine maintenance.
Assemble, install, and test new appliances according to manufacturer's specifications.
Replace defective parts with genuine manufacturer-approved replacement parts.
Instructed customers on how to properly operate, care for and configure appliances.
Lifted heavy objects into place with cranes or hoists.
Mixed concrete, mortar and other materials to prepare building material.
Acted as subject matter expert to provide industry insight and assist coworkers.
Operated equipment with strong focus on safety and ground communication.
Notified supervisors of faulty operations and defective materials to improve production.
Transported materials from one site location to another using trucks or trailers.
Measured distances accurately using tape measures or laser measuring devices.
Erected steel framework for buildings using welding equipment.
Provided assistance to supervisors when needed completing additional duties as assigned.
Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads.
Completed general carpentry, electrical, mechanical, HVAC and plumbing installations and repairs.
Performed lock-out-tag-out procedures on equipment prior to service work to promote workplace safety.
Completed semi-skilled and skilled work under supervision of fully qualified professionals.
Diagnosed malfunctioning wiring using test equipment to locate faults.
Used hand tools such as wire strippers, cutters to prepare wires for connections to boxes, terminals.
Assisted in the planning of new installations by studying customer requirements and following approved specifications.
Inspected existing wiring to identify short circuits.
Dismantled electrical components using hand tools to disconnect and restore wiring connections.
Assembled junction boxes according to code requirements.
Connected wires to circuit breakers, junction boxes and components in residential and commercial properties.
Adhered to company standards and OSHA regulations for work site safety.
Examined and tested electrical systems to locate loose connections or other faults and make proactive repairs.
Replaced defective circuit breakers, fuses, switches, outlets, lighting fixtures and other components as needed.
Cut openings in walls or floors to accommodate the passage of pipes or electrical conduit using power saws or cutting torches.
Pulled wires through conduit runs using fish tapes or pull strings when necessary.
Pulled insulated wires or cables through conduits to complete circuits.
Demonstrated strong foundation of safety knowledge and implemented industry best practices.
Transported required supplies and employees from headquarters to job site using company vehicles.
Installed and maintained electrical wiring, equipment, and fixtures in accordance with local codes and regulations.
Worked in team-based environment to accomplish projects.
Coordinated and executed installation of electrical wiring and fixtures according to job specifications and local codes.
Installed new electrical components, fixtures and motors.
Listened to directives of senior electrical professionals to complete efficient tasks.
Verified measurements and made accurate cuts to avoid wasting materials on job sites.
Fabricated parts according to specifications using hand and power tools.
Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.
Dug trenches and created holes to pull conduit and install supports.
Repaired faulty or damaged components on existing electrical systems.
Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
Worked with a variety of materials including PVC conduits, copper wiring, aluminum wiring and MC cables.
Installed conduit systems including EMT, rigid conduit, flexible conduit.
Installed conduits or pipes inside partitions, walls or other designated, concealed areas.
Addressed and resolved worksite safety hazards to reduce risk.
Read and interpreted blueprints, schematics, diagrams, and technical documents for installation of new systems.
Set up ductwork according to blueprints or customer specifications.
Inspected ductwork for insulation integrity and proper connections.
Achieved maximum efficiency by working with large crews to install ductwork in existing and new builds.
Constructed ductwork for new air conditioning units according to plans and specifications.
Inspected ductwork for leaks or blockages prior to installing a new unit.
Installed insulation around ductwork to maximize energy efficiency in cooling systems.
Fabricated sheet metal components such as tanks, ductwork, brackets and other related items.
Performed routine maintenance on heating and cooling systems including filter changes and cleaning ductwork.
Installed insulation around ductwork and pipes to reduce heat loss or gain.
Installed industrial-grade insulation in ductwork using hand tools such as hammers, saws, drills and screwdrivers.
Cut holes into walls to install ductwork and vents for new systems.
Designed ductwork layouts for commercial and industrial applications.
Modified existing ductwork systems to accommodate new equipment installations.
Cut and bent sheet metal to fit into ductwork or other locations as needed.
Drilled holes in ductwork for mounting supports and hangers.
Assembled ductwork systems for air conditioning units according to industry standards.
Installed new ductwork and vents according to plans provided by the customer.
Reviewed blueprints or diagrams to determine the location of ductwork or piping needed for installation projects.
Removed built-up grease from inside of exhaust ductwork using pressurized steam cleaning methods.
Cleaned and sanitized kitchen exhaust hoods, ductwork, and fan assemblies in accordance with established standards.
Cleaned ductwork and other areas to maintain optimal indoor air quality.
Performed installation of residential and commercial HVAC systems, including air conditioning units, furnaces, heat pumps, air handlers, and ductwork.
Repaired existing systems by replacing worn components or sections of damaged ductwork while adhering to safety protocols.
Inspected ductwork for air leaks or blockages that could affect airflow performance.
Connected sections of ductwork together with screws, bolts, rivets or welding equipment.
Secured ductwork with screws or rivets at designated points along its length.
Utilized specialized testing instruments such as manometers, thermometers, anemometers, to diagnose faulty components in ductwork.
Performed installation of HVAC systems, including wiring, ductwork and components in both residential and commercial settings.
Assisted in the installation of ductwork for residential and commercial buildings.
Identified potential problems with existing ductwork systems during service calls.
Repaired damaged drywall sections due to water leakage or other causes.
Marked cutting lines for measurements on drywall sheets.
Used hand tools such as trowels, broad knives or spatulas to apply sealing compound to holes and cracks.
Performed minor carpentry tasks related to installation of drywalls such as framing doors and windows.
Attached metal corner beads at corners of walls prior to applying plaster mix.
Demonstrated efficiency and dedication to quality by contributing to successfully completed jobs.
Mixed plaster compounds according to manufacturer's instructions.
Followed specific project requirements when preparing grout and cleaning solutions.
Replenished supplies such as adhesives, grouts, spacers, when needed.
Prepared and handled materials and masonry tools and equipment.
Notified supervisor about any potential problems or discrepancies found during installation.
Supplied materials to masons for installation, following drawings and numbered sequences.
Completed installations by applying caulk and sealants.
Removed damaged materials and prepared surfaces for optimal installations.
Formed tile beds using concrete, plaster and mastic materials.
Applied grout between joints and smoothed every line to achieve clean finish.
Assisted tile setter in mixing and applying grout to tiles.
Prepared sub-surfaces by filling cracks or holes with cementitious patching material.
Removed excess grout from the surface of the newly installed tiles.
Lifted heavy objects like slabs of stone or ceramic tile into place with help from others.
Grouted joints between tiles with rubber float and sponges for a seamless finish.
Prepared tiling surfaces using waterproofing materials and lath.
Mixed thinset, mortar, concrete, epoxies and other adhesive or bonding products.
Assisted with completing skilled work by preparing supplies and organizing equipment for ease of use.
Cut tiles with wet saws and nippers as required for installation.
Created straight, even and precise patterns using straightedges, levels and squares.
Measured, cut, and installed various types of tile for walls and floors.
Created decorative wall and floor designs using mosaic tile setups.
Measured, cut and shaped tiles and marble to size.
Applied sealants and waterproofing compounds after tile installation is complete.
Mixed mortar, thinset, epoxy, or other adhesives according to manufacturer's instructions.
Spaced spacers evenly between the edges of each tile while laying them out.
Performed regular maintenance checks on generators and associated equipment to ensure proper operation.
Planned and laid out repair work using diagrams, drawings or schematic diagrams.
Repaired machines, equipment or structures using tools or equipment.
Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
Operated lifting equipment safely while transporting heavy generator components from one area to another.
Performed generator troubleshooting and diagnostics of equipment.
Performed routine maintenance by inspecting drives, motors or belts.
Tested generator output for voltage accuracy and load balance.
Repaired faulty wiring and replaced damaged components in engines and control panels.
Carried out scheduled and routine maintenance on small and large generators.
Cleaned or lubricated shafts, bearings or other parts of machinery.
Adjusted air and fuel mixture ratios to optimize engine performance.
Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
Installed new generators according to manufacturer specifications and safety protocols.
Used metal cutting, welding and shaping skills to create frames.
Completed diagnostics on generator components.
Replaced defective parts such as alternators, voltage regulators, starters, and fuel pumps.
Conducted troubleshooting activities to diagnose mechanical or electrical issues with generators.
Utilized specialized diagnostic tools such as multimeters to detect faults in wiring circuits.
Assisted in the installation of transfer switches between utility power sources and emergency backup generators.
Dismantled malfunctioning generators for repair or replacement purposes.
Dismantled machines, equipment, or devices to access and remove defective parts.
Inspected and repaired electrical systems, including wiring, switches, circuit breakers, and other components.
Installed new or repaired motors for generators.
Estimated costs to repair machinery, equipment or building structures.
Resolved customer complaints related to generator malfunctions in a timely manner.
Ensured compliance with local codes governing the use of emergency backup power systems.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Stretch wire and wire mesh between posts.
Repaired existing fences that had been damaged by wind or other weather events.
Verified location of water lines and utilities with local officials prior to commencing digging.
Measured and cut materials to specified dimensions using hand tools.
Checked future fencing areas for electric cables and water lines.
Positioned and clamped work pieces together to assemble jig fixtures.
Used spades and augers to dig fence post holes.
Fastened fence gates into position using appropriate tools.
Constructed metal, chain link and wooden fences and borders.
Marked and laid out fence lines and pole locations in accordance with work order and project specifications.
Performed routine maintenance on equipment used in fence installation work.
Dug holes for posts using augers or post hole diggers.
Provided assistance to other workers on larger projects requiring multiple installers.
Used estimation skills to determine materials and labor hours required for job.
Loaded fencing materials and tools onto trucks for transport to job site.
Created postholes with appropriate equipment, including spades and posthole diggers and backfilled holes with dirt or concrete to secure fencing.
Monitored inventory levels to ensure adequate supplies were available at all times.
Built picket fences by nailing pointed slats to rails.
Attached post caps, rails, pickets, and other components with nails or screws.
Removed materials and tools and cleaned up job site after project completion.
Completed work in different weather conditions and on diverse ground types.
Applied sealant and other protective treatments to finished fences.
Sawed lumber and cut metal tubing to required lengths for fencing rails.
Used welding equipment to fuse metal fencing components together.
Assembled, packed and shipped fence panels with selected packing devices and shipping containers to protect load shipment.
Attached rails and tension wire along bottoms of posts to form fencing frames.
Operated disc grinder to smooth out, weld or grind parts.
Utilized a variety of fastening techniques including cementing posts into place when necessary.
Mentored new employees, coaching in job tasks and company procedures.
Measured and aligned posts using levels and bobs to verify alignment and achieve professional finished looks.
Lifted heavy objects such as pre-fabricated panels onto supports during the course of fence installations.
Leveled ground surfaces for installation of fencing structures.
Installed fence posts, panels, and gates according to manufacturer's specifications.
Planned and laid out work according to prepared sketches and blueprints.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Operated equipment and machinery according to safety guidelines.

Metal Roofer

K&R Metals

Robbins, North Carolina

03.2008 - 05.2012

My Brother and I started an LLC in the roofing industry together
We would do all kinds of roofs but we specialized in metal roofing
We did roof types such as Teracotta, all types of Shingles, Cool Seal (Mobile Homes), residential and commercial metal roofing, and we did some slate roofing
I also did roof repairs which invoked removal of the roofing, plywood and sometimes even rafters
We would seek out the water damage or animal damage, whatever the case may be and I would take the proper steps to fix everything back to normal and make sure the customer got an outstanding roof and even better customer service/satisfaction!
This job also required a background in sales and lead generating (D2D) in order to keep the work coming in!
Worked safely and effectively under difficult conditions and completed projects under various kinds of weather.
Ensured that all work sites were kept clean throughout the duration of projects.
Repaired and maintained surface materials to make building exteriors weatherproof and waterproof.
Maintained and repaired roofing tools and equipment.
Set up ladders or scaffolding to safely access roof.
Applied plastic coatings and membranes, fiberglass or felt over sloped roofs to prepare for shingle installation.
Communicated effectively with customers regarding their desired look for the finished product.
Operated power tools such as drills, saws and nail guns safely.
Cleaned or prepared construction sites to eliminate hazards.
Diagnosed and identified sources of leaks, developing plans for repairs from total tear-offs to patchwork.
Trained and oversaw individuals in roofing system installations.
Added vapor barriers or insulating materials on flat roofs.
Repaired damaged shingles or sections of metal paneling due to storms or wear-and-tear over time.
Gained independent working skills and guided and mentored less experienced team members.
Assembled and secured metal panels onto roofs with fasteners such as nails, screws, clips, bolts and rivets.
Applied waterproof coatings and sealants to ensure a watertight seal on all joints and seams.
Participated in all phases and types of commercial roofing.
Responded quickly to customer inquiries about repair services or maintenance needs.
Repaired and replaced roof membrane, sub roofing, sheathing and base materials.
Inspected and repaired existing metal roofing systems to identify areas of damage or deterioration.
Understood how to operate and maintain job site equipment safely and for maximum productivity.
Operated equipment with strong focus on safety and ground communication.
Followed manufacturer specifications to remove old roofing materials and install new roofs.
Loaded materials onto trucks using forklifts or cranes as needed.
Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.
Created work crew schedules and delegated assignments.
Measured and cut metal panels to fit specific roof designs.
Covered roofs and exterior walls of structures with slate, asphalt, and aluminum with brushes and knives.
Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
Overlapped successive layers of roofing material, determining distance of overlap using chalk line, gauge on shingling hatchet and lines on shingles.
Checked installed roofs for proper alignment, drainage and ventilation.
Displayed high standards for quality workmanship and routinely double-checked work.
Removed old roofing material and prepared the surface for new installation.
Kept production team moving forward for progress in daily site operations.
Installed flashing, sealants, insulation and other components as needed.
Followed safety protocols when working at heights or in hazardous environments.
Communicated clearly and reliably with foreman and crew leaders, highlighting safety concerns and detailing project progress.
Performed demanding physical work over extended periods and modeled positive attitude.
Set up ladders, scaffolding, hoists and other equipment necessary for the job.
Operated a variety of machinery and tools safely and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Exceeded customer satisfaction by finding creative solutions to problems.
Operated equipment and machinery according to safety guidelines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Conducted testing of software and systems to ensure quality and reliability.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Identified needs of customers promptly and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Operated power tools safely when completing repairs or installations.
Used power tools to fabricate and make modifications on products.
Used hand tools and power tools to complete builds.
Operated power tools such as saws, routers and drills safely.
Installed fasteners into assemblies using appropriate power tools.
Utilized power tools including drills and grinders when needed.
Installed pipes using hand tools, power tools and heavy machinery.
Assembled components using hand tools, such as hammers and screwdrivers.
Utilized hand tools such as tape guns, scales, staplers. efficiently.
Assembled parts using hand tools, power tools, fixtures and jigs.
Repaired damaged parts with hand tools and specialized equipment.
Utilized hand tools such as wrenches, screwdrivers, pliers, soldering irons.
Repaired defective parts using hand tools, power tools, welding equipment.
Utilized a variety of hand tools including pliers, screwdrivers, strippers.
Repaired defective parts using appropriate machinery or hand tools.
Repaired minor mechanical issues as needed using hand tools.

Summary

Overview

Work History

Chimney/Gutter Technician

Production Manager

HVAC Assistant

Foreman

General Tradesman

Metal Roofer

Education

High School Diploma -

Skills

Timeline

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