Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shane Farley

Lancaster,OH

Summary

Dedicated Forklift Operator with proven expertise at Cirba Solutions, skilled in efficient material handling and shipping processes. Recognized for enhancing warehouse productivity through effective teamwork and safety compliance. Proficient in forklift operation and committed to maintaining a clean, organized work environment, ensuring timely shipment processing and minimal product damage.

Overview

19
19
years of professional experience

Work History

Forklift Operator

Cirba Solutions
09.2022 - Current

1-Off loading trucks on on loading trucks. 2- identifying batteries. 3- palletizing skids and making sure they're good to ship out

  • Operated forklifts to move materials efficiently within warehouse environment.
  • Conducted pre-operation checks to ensure equipment safety and functionality.
  • Assisted in loading and unloading shipments, maintaining warehouse organization.
  • Followed safety protocols to minimize accidents and promote workplace safety.
  • Collaborated with team members to optimize workflow and enhance productivity.
  • Maintained accurate inventory records during material handling processes.
  • Adapted quickly to varying operational demands while managing equipment effectively.
  • Supported training of new employees on safe forklift operation practices.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Communicated with floor managers to determine merchandise placement.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.

Forklift Operator/ Picker

Boars Head
04.2021 - 10.2022
  • Operated forklifts to transport materials efficiently within warehouse environment.
  • Adhered to safety protocols and procedures while handling equipment.
  • Conducted routine inspections of forklifts to ensure optimal performance.
  • Assisted in inventory management by accurately organizing and storing products.
  • Collaborated with team members to streamline loading and unloading processes.
  • Maintained clean and organized work area in compliance with safety standards.
  • Implemented improvements in workflow, enhancing overall operational efficiency.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
  • Supported inventory accuracy, assisting in periodic stock counts and audits.
  • Enhanced customer satisfaction by ensuring that goods were handled with care, minimizing returns due to damage.
  • Collaborated with team members to complete large-scale projects efficiently and effectively.
  • Supported continuous operation by performing minor maintenance on forklifts, preventing downtime.
  • Contributed to warehouse organization by efficiently utilizing storage spaces and aisles.
  • Increased storage efficiency with strategic pallet stacking and goods placement.

Radial/ Beach Body

Lead/Picker
03.2017 - 04.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Host/busser/Dishwasher

Bob Evans
10.2017 - 03.2021
  • Managed reservation system, optimizing seating arrangements for maximum capacity and minimal wait times.
  • Assisted servers by communicating special requests and dietary restrictions to enhance guest satisfaction.
  • Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere for patrons.
  • Welcomed and seated guests, ensuring a positive first impression and efficient flow of customers.
  • Collaborated with team members to streamline service processes, improving overall dining experience.
  • Trained new hosts on operational procedures and customer service standards to ensure consistency in service quality.
  • Handled customer inquiries and complaints, resolving issues promptly to maintain high levels of guest satisfaction.
  • Implemented feedback mechanisms to gather guest input, driving continuous improvement in service delivery.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Developed rapport with regular patrons to foster sense of community within establishment.
  • Streamlined check-in processes, reducing wait times for guests.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Opened and closed seating sections according to volume of guests.
  • Seated patrons based on guest preferences and seating availability.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Provided patrons with estimated waiting times during peak service hours.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Delivered pick-up and curbside orders to guests.
  • Advised customers about special offerings and menu items to help drive sales.
  • Promoted business loyalty by fostering positive customer relationships.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Assisted servers in delivering food and beverages promptly to enhance customer satisfaction.
  • Maintained cleanliness of dining area and service stations to ensure a welcoming environment.
  • Collaborated with kitchen staff to expedite food preparation and delivery processes.
  • Organized table settings and prepared dining areas for high-volume service periods.
  • Supported inventory management by restocking supplies as needed throughout shifts.
  • Monitored dining area for guest needs, providing timely assistance to enhance overall experience.
  • Adhered to safety and sanitation standards, contributing to a safe working environment for all staff.
  • Developed familiarity with menu items, enabling effective communication with guests regarding offerings.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Supported team members with additional tasks, promoting a positive work environment.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Demonstrated attention to detail when setting tables according to restaurant standards.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
  • Displayed excellent time management skills while balancing multiple tasks simultaneously.
  • Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
  • Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
  • Provided support during special events, ensuring seamless operations despite increased demands.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
  • Respected guest privacy by discreetly clearing dishes without interrupting conversations.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Contributed to safety and cleanliness, meticulously sanitizing tables and chairs according to health guidelines.
  • Assisted in inventory management, ensuring adequate supplies of cleaning materials and tableware were available.
  • Improved waste management practices by effectively sorting and disposing of trash and recycling materials.
  • Reduced wait times for seating, efficiently managing flow of guests during peak hours.
  • Maintained welcoming restaurant atmosphere, contributing to positive customer experiences by keeping dining area neat.
  • Facilitated smooth dining experience, promptly addressing spills and hazards to prevent accidents.
  • Enhanced operational efficiency, participating in weekly team meetings to discuss improvements in service procedures.
  • Facilitated positive dining experience, greeting guests warmly and assisting with seating arrangements when necessary.
  • Ensured timely availability of clean dishes for kitchen staff to maintain uninterrupted service.
  • Improved team efficiency with proactive assistance in dishwashing and kitchen prep tasks.
  • Supported team-oriented environment, assisting colleagues during high-volume periods to maintain service standards.
  • Collaborated with kitchen team to expedite food orders, ensuring hot and fresh meals were served.
  • Contributed to restaurant's reputation for cleanliness, diligently sweeping and mopping floors daily.
  • Enhanced dining area cleanliness and customer satisfaction by swiftly clearing and resetting tables.
  • Enhanced customer service by quickly providing clean and well-organized tables ready for new guests.
  • Contributed to special events setup, efficiently arranging tables and decor according to event specifications.
  • Improved restaurant ambiance, regularly polishing glassware and silverware to high shine.
  • Supported waitstaff in delivering prompt service, helping to manage customer queries and requests efficiently.
  • Streamlined closing procedures, enabling restaurant to close on time by efficiently cleaning and organizing dining area.
  • Maintained well-stocked and organized busser station, ensuring quick access to cleaning supplies and tableware.
  • Assisted with bussing tables and cleaning up spills.
  • Arranged tables and chairs for special occasions and events.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Provided attentive service and proactively assessed guest needs.
  • Monitored dining room inventory and replenished as necessary.
  • Greeted customers and provided menus upon arrival to dining room.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Established rapport with customers by providing friendly and attentive service.
  • Assisted wait staff with timely food delivery and guest requests.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Assisted customers with carry-out service.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Monitored dining room and bar areas for signs of overcrowding.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Processed payments for orders and provided customers with change.
  • Engaged in suggestive selling and other sales techniques.
  • Offered product samples, answered questions and helped customers find items.
  • Operated dishwashing equipment to ensure cleanliness and sanitation standards.
  • Maintained organized workstations for efficient workflow and safety compliance.
  • Assisted kitchen staff by promptly cleaning pots, pans, and utensils after use.
  • Collaborated with team members to manage high-volume dish loads during peak hours.
  • Implemented proper waste disposal procedures to promote environmental sustainability.
  • Monitored cleanliness of dining areas, contributing to overall guest satisfaction.
  • Trained new hires on operational procedures and safety protocols within the kitchen environment.
  • Adhered to health regulations, ensuring safe handling of food service items at all times.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
  • Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
  • Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
  • Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
  • Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
  • Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
  • Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
  • Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Improved workflow efficiency in tight spaces while maneuvering heavy trays of dirty dishes from the dining room to the dishwashing station without incident.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or Type items used often by kitchen staff.
  • Maximized dishwasher efficiency by regularly inspecting and performing minor maintenance on the machine when necessary.
  • Improved safety in kitchen by properly handling and storing cleaning chemicals and supplies.
  • Ensured timely availability of kitchenware, speeding up service during peak times with efficient dishwashing routines.
  • Fostered collaborative work environment, sharing best practices with new team members for maintaining high standards of kitchen cleanliness.
  • Increased kitchen efficiency, organizing clean dishes and utensils in accessible manner for culinary staff.
  • Reinforced health codes compliance, regularly cleaning and sanitizing dishwasher area and sinks.
  • Improved operational efficiency by implementing system for pre-soaking heavily soiled pots and pans, reducing cleaning time.
  • Reduced risk of cross-contamination, meticulously organizing dishware and kitchen tools after thorough washing and sanitization.
  • Facilitated smooth kitchen operations, promptly addressing any malfunctions with dishwashing equipment to prevent downtime.
  • Optimized cleaning processes, experimenting with different detergents and wash cycles to achieve superior cleanliness.
  • Contributed to team effort, assisting with food prep tasks during off-peak hours to support kitchen staff.
  • Minimized water usage and environmental impact with effective washing techniques, aligning with sustainability goals.
  • Streamlined waste management procedures, effectively sorting and disposing of garbage and recycling materials.
  • Supported kitchen staff by preparing work areas before rush hours, streamlining cooking and serving process.
  • Enhanced dining experience for customers by ensuring clean, spot-free dishes and utensils.
  • Contributed to inventory management by reporting low supplies of cleaning agents and dishware to management.
  • Supported culture of hygiene and cleanliness, participating in regular kitchen cleaning and sanitation drives.
  • Maintained cleanliness and sanitation in kitchen, contributing to healthy working environment by rigorously following cleaning schedules.
  • Enhanced equipment longevity, performing routine checks and maintenance on dishwasher to ensure optimal performance.
  • Assisted in food storage organization, labeling and dating food items for easy retrieval and rotation.
  • Bolstered team morale and productivity by maintaining positive attitude and assisting colleagues during high-pressure periods.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Washed dishes and assisted in bussing tables.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Monitored dishwashing machines for proper functioning.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
  • Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.

Sandwich Artist

Giant Eagle/Get and Go
05.2013 - 06.2015
  • Prepared sandwiches according to customer specifications, ensuring quality and freshness.
  • Operated kitchen equipment safely, maintaining cleanliness and organization in work areas.
  • Assisted customers with menu selections, providing exceptional service to enhance their experience.
  • Collaborated with team members to ensure timely order completion during peak hours.
  • Trained new employees on sandwich preparation techniques and safety protocols.
  • Monitored inventory levels, restocking supplies as needed to prevent shortages.
  • Implemented efficient assembly line processes, reducing sandwich preparation time without compromising quality.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
  • Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
  • Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
  • Assisted in maintaining up-to-date product knowledge by staying current with recipe changes, ingredient sourcing updates, and nutritional information updates.
  • Managed inventory levels, ensuring fresh ingredients were always available for menu items.
  • Assisted in menu development, introducing popular items that became customer favorites.
  • Implemented creative sandwich specials, attracting more customers and boosting sales.
  • Improved order efficiency with speed and accuracy in sandwich assembly during peak hours.
  • Customized orders to accommodate special requests, enhancing customer loyalty.
  • Maintained up-to-date knowledge of food safety regulations, ensuring compliance and protecting customers.
  • Streamlined sandwich-making process to reduce wait times for customers.
  • Engaged with customers to gather feedback, using insights to refine service and offerings.
  • Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.
  • Optimized food storage procedures, minimizing waste and reducing costs.
  • Fostered positive team environment, leading to higher staff satisfaction and lower turnover.
  • Participated in community events, representing brand positively and increasing local awareness.
  • Enhanced customer experience by crafting custom sandwich orders to meet diverse dietary preferences.
  • Conducted regular quality checks for ingredients, maintaining high standard of products offered.
  • Increased repeat customer visits by providing friendly and engaging service.
  • Operated cash register and handled transactions accurately, ensuring smooth checkout process.
  • Maintained clean and sanitary work station, contributing to hygienic dining environment.
  • Developed system for tracking most requested sandwich combinations, guiding inventory purchasing decisions.
  • Trained new employees in sandwich preparation and customer service excellence, raising team performance.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Prepared salads, soups and sandwiches for customers.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Observed customer purchases in line and differentiated between standard portions.
  • Brewed coffee and tea and changed out drink station syrups.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Completed milkshakes and ice cream desserts for customers.

Kroger Bagger

Kroger
06.2006 - 06.2007
  • Assisted customers in efficiently packing groceries for optimal convenience.
  • Maintained cleanliness of checkout area to ensure a pleasant shopping environment.
  • Collaborated with team members to streamline bagging processes and improve customer service.
  • Adapted quickly to diverse customer needs, ensuring satisfaction during peak hours.
  • Monitored inventory levels of bags and supplies, reporting shortages promptly.
  • Engaged with customers to promote loyalty programs and store promotions effectively.
  • Trained new employees on best practices for efficient bagging techniques and safety protocols.
  • Resolved customer inquiries and concerns with professionalism and efficiency, enhancing overall experience.
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Assisted in maintaining a clean store environment for a pleasant shopping experience.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
  • Greeted guests entering and exiting store to foster customer satisfaction.
  • Bagged customer purchases while paying mind to industry best practices.
  • Maintained customer satisfaction by assisting with carrying out goods.
  • Returned unwanted merchandise and retrieved specially requested products.
  • Enhanced customer satisfaction by efficiently bagging groceries and handling fragile items with care.
  • Assisted with backroom duties by unloading deliveries and stocking shelves.
  • Contributed to positive work culture through effective communication and collaboration with coworkers.
  • Answered customer inquiries and provided product guidance.
  • Assisted customers by escorting and placing grocery bags in vehicles.
  • Supported cashier duties, expediting transactions and minimizing wait times for customers.
  • Provided product knowledge to help customers select best products.
  • Provided excellent customer service by addressing inquiries and assisting with locating products.
  • Communicated with cashiers and customers to learn about bagging needs.
  • Demonstrated flexibility in scheduling, adapting to various shifts as needed to support the store''s operational needs.
  • Maintained orderly cart areas outside the store, ensuring availability of carts for incoming shoppers at all times.
  • Responded promptly to requests for carryout assistance, providing exceptional service for elderly or disabled customers.
  • Streamlined checkout process by quickly scanning items and applying proper discounts.
  • Followed safety protocols to prevent accidents and injuries.
  • Contributed to team meetings with feedback on improving bagging process and customer interaction.

Education

GED -

Lifeskills
Columbus Oh
04.2021

Skills

  • Forklift operation
  • Forklift operator certification
  • Loading and unloading
  • Shipping and receiving
  • Team player
  • Warehouse operations
  • Warehouse safety
  • Material handling
  • Safety awareness
  • Teamwork and collaboration
  • General laborer
  • Order picking
  • Order picking and processing
  • Safe driver
  • Punctual and reliable
  • Palletizing
  • Materials handling
  • Problem-solving
  • Material packaging
  • Shipping and receiving expert
  • OSHA compliance
  • Heavy equipment operations
  • Storage and organization
  • Lift equipment operation
  • Heavy equipment operation
  • OSHA workplace safety
  • Materials movement
  • Workplace cleanliness
  • Product inspection
  • Inventory staging
  • Shipment processing
  • Inventory counts
  • Dock operations
  • Hand-eye coordination
  • Equipment operations
  • Materials transport
  • Inventory control
  • Equipment operation
  • Equipment inspections
  • Stock rotation
  • Warehouse management
  • Hazardous materials handling
  • Pallet construction
  • Warehouse management systems
  • Work Planning and Prioritization
  • Heavy industrial equipment
  • Equipment maintenance
  • Assembly line experience
  • Stock management
  • Shipping documentation
  • Customer Service-oriented
  • Documentation
  • Incident reporting
  • Freight counts
  • Production Assistance
  • Efficient data entry
  • Optimizing efficiency
  • Production reporting
  • Hazardous materials endorsements
  • Production scheduling
  • Lifts up to number pounds
  • Production deadline management
  • Mentoring and coaching
  • CPR training
  • Process management
  • Staff management
  • First aid certified
  • Customer focused
  • RFID readers
  • RFID tracking
  • Route logs
  • Verbal and written communication
  • Heavy lifting
  • Issue troubleshooting
  • Quality control
  • Record keeping
  • Route management
  • Product placement
  • Manual dexterity
  • Material sourcing and distribution
  • Basic math aptitude
  • Dock work
  • Product staging
  • Business ethics
  • Communication and presentation
  • Weight distribution
  • Manufacturing and warehouse procedures
  • Certified forklift operator
  • Barcode scanning
  • RFID systems
  • Forklift maintenance
  • Deadline driven
  • Inventory reporting
  • Incident logging
  • Certified pallet jack operator
  • General construction
  • Pallet stacking
  • Maintenance and repair

Timeline

Forklift Operator

Cirba Solutions
09.2022 - Current

Forklift Operator/ Picker

Boars Head
04.2021 - 10.2022

Host/busser/Dishwasher

Bob Evans
10.2017 - 03.2021

Radial/ Beach Body

Lead/Picker
03.2017 - 04.2021

Sandwich Artist

Giant Eagle/Get and Go
05.2013 - 06.2015

Kroger Bagger

Kroger
06.2006 - 06.2007

GED -

Lifeskills
Shane Farley