Shane Fisher
Oviedo,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Replenishment Associate
ABC Liquor
Oviedo, FL
10.2023 - 01.2024
- Unloaded, checked, counted and sorted incoming product to verify receipt of items.
- Organized warehouse merchandise for efficient stock replenishment process.
- Communicated effectively with colleagues on all shifts regarding order status updates or changes.
- Provided excellent customer service when helping customers locate specific items in store.
- Received and processed incoming inventory shipments to ensure accuracy of quantity, quality, price and timeliness.
Delivery Driver
Torino's Pizza & Restaurant
Oviedo, FL
05.2022 - 10.2023
- Delivered pizza to customers in a timely manner while adhering to traffic laws.
- Answered phone calls from customers placing takeout orders.
- Provided courteous customer service by addressing customer concerns promptly and professionally.
- Maintained positive relationships with customers to promote further business opportunities.
- Helped recruit and train new team members.
Feild Tech - Level 2
Mobile Technology Inc.
Orlando, FL
10.2019 - 01.2021
- Installed, configured and maintained hardware and software systems for end-users.
- Configured user accounts and profiles in accordance with established policies and procedures.
- Interfaced with vendors when purchasing new products or services required for IT operations.
- Troubleshot network connectivity issues and provided remote technical support to customers.
- Trained newly hired top talent to fill key tech positions and maximize productivity.
Crew Trainer
McDonald's
Oviedo, FL
05.2018 - 07.2020
- Instructed new team members on correct procedures for operations.
- Provided quality customer service with a friendly attitude.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Processed payments accurately and efficiently using POS system.
Education
Bachelor of Arts - Information Technology & Digital Media
University of Central Florida
Orlando, FL12-2025
High School Diploma -
Lake Howell High School
Winter Park, FL05-2019
Skills
- Customer Service
- Teamwork
- Communication
- Problem Solving
- IT Support
- Web & Graphic Design
- Operating System - Hardware & Software
- Microsoft Word
- Excel
- Adobe
- WordPress
- PowerPoint
Certification
- Word 2013
- Excel 2013
- Microsoft Office Specialist
- Adobe Certified Associate
- Adobe Photoshop
Timeline
Replenishment Associate
ABC Liquor
10.2023 - 01.2024
Delivery Driver
Torino's Pizza & Restaurant
05.2022 - 10.2023
Feild Tech - Level 2
Mobile Technology Inc.
10.2019 - 01.2021
Crew Trainer
McDonald's
05.2018 - 07.2020
Bachelor of Arts - Information Technology & Digital Media
University of Central Florida
High School Diploma -
Lake Howell High School
- Word 2013
- Excel 2013
- Microsoft Office Specialist
- Adobe Certified Associate
- Adobe Photoshop
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