Summary
Overview
Work History
Education
Skills
Timeline
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Shane Fleming

Summary

Adept at working with customers to understand problems and choose correct parts. Well-versed in providing knowledgeable assistance to retail and wholesale customers as well as dealer technicians.

Overview

9
9
years of professional experience

Work History

John Deere Parts Professional

True North Equipment
03.2023 - Current
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Processed and reshelved return orders, checking for discrepancies, and potential usage.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Assisted customers with diagnosing problems for lawn/garden, farm, and hand held power equipment and purchasing necessary replacements.

Inventory Specialist / Parts Person

Knife River Materials
04.2016 - 03.2023
  • Tracked inventory usage, documented discrepancies, and maintained overall count.
  • Aided our equipment/shop managers in proper parts research and selection for equipment.
  • Ordered bulk materials, parts, and restocked items accordingly.
  • Verified invoices, performed monthly/yearly counts and solidified relationships with local vendors.
  • Completed work in a timely manner and used programs such as Excell Spreadsheet, JDE, UPS World Ship, and other programs to perform job efficiently.

Internship Student

Calvary Evangelical Free Church - Walker, MN
08.2020 - 05.2021
  • Instructed and mentored youth from grades 6-12.
  • Worked under Youth Pastor / Worship Director and learned how to lead an effective weekly Youth Group Event along with other events / programs.
  • Created and prepared weekly sermons (gauged for both parents and youth ages 13 and up).
  • Met weekly to plan and be mentored by Youth Pastor.
  • Helped with various activities including leading games, small groups, actively involved in Worship ministry, and other related activities.

Assistant Program Director

Park River Bible Camp
05.2015 - 08.2015
  • Assisted the program staff in planning, leading, and executing the vision/mission of Park River Bible Camp.
  • Helped plan and lead programs and chapel services.
  • Discipled and worked alongside fellow ministry leaders.
  • Maintained a working and regular schedule and helped others do the same.

Education

Bachelor of Arts - Youth Ministry

Oak Hills Christian College
Bemidji, MN
05.2021

Skills

  • People Skills
  • Computer
  • Good Organizational Skills
  • Goal Setting
  • Training and Coaching
  • Research / Study Skills
  • Verbal and Written Communication
  • Hard Worker / Fast Learner

Timeline

John Deere Parts Professional

True North Equipment
03.2023 - Current

Internship Student

Calvary Evangelical Free Church - Walker, MN
08.2020 - 05.2021

Inventory Specialist / Parts Person

Knife River Materials
04.2016 - 03.2023

Assistant Program Director

Park River Bible Camp
05.2015 - 08.2015

Bachelor of Arts - Youth Ministry

Oak Hills Christian College

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Shane Fleming