Dynamic professional with a proven track record at Harris Teeter Distribution Center, excelling in new hire training and creative problem-solving. Elevated staff development and productivity through effective mentoring, surpassing picking goals by consistently exceeding performance metrics. Skilled in public speaking and planning, fostering a culture of continuous learning and operational excellence.
Overview
6
6
years of professional experience
Work History
Trainer/Order Selector
Harris Teeter Distribution Center
04.2024 - Current
train new hires, resulting in stronger staff development and increased productivity.
one-on-one mentoring to help individuals reach their full potential within the organization.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Promoted a culture of continuous learning by preaching for professional development opportunities.
Showing the most effective and efficient way to fulfill work orders while explaining the reasoning behind it
Train new Order Selectors to fulfill the orders that they are assigned by teaching them how to stack order correctly also make sure they are doing things the right way and the proper way that the Job requires, also in the safest way possible. Also help older selectors who struggle to hit their incentive mark required to keep the job
Warehouse Order Selector
Harris Teeter Distribution Center
08.2020 - 04.2024
Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
Wrapped pallets in shrink wrap prior to loading.
Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
Contributed to a positive team atmosphere by maintaining a professional attitude and offering assistance to coworkers when needed.
I fulfill store orders for Harris Teeter in The Perishable department. I stack boxes or bags weighing up to 100 pounds on a pallet making sure the boxes stay flush with the sides of the pallet so it can fit on the truck and stack them in the fastest way possible. Pallets usually weigh from a couple pounds if there small to big orders weighing over 5,000 pounds. After picking all the cases I wrap the pallet(s) and drop them off at the designated door for them to be loaded on the truck. I have been preforming above and beyond the incentive mark for over 4 years
Assistant Manager
Little Caesars
03.2019 - 09.2020
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Make pizzas, Takes orders, deal with customer issues, Till out registers, Close down store, Open up Store, take Inventory, Wash dishes, take out trash, throw away left over waste, Box up pizzas, Take orders to customer from the drive through, place orders on the phone, Put up inventory, stock drinks.
Education
High School Diploma - General Studies
Mcmicheal High School
Mayodan, NC
06.2020
Skills
New hire training
Planning and coordination
Public speaking
Creative problem solving
Timeline
Trainer/Order Selector
Harris Teeter Distribution Center
04.2024 - Current
Warehouse Order Selector
Harris Teeter Distribution Center
08.2020 - 04.2024
Assistant Manager
Little Caesars
03.2019 - 09.2020
High School Diploma - General Studies
Mcmicheal High School
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