Shane Garcia
North Las Vegas,NV
Summary
My neat, polished, and presentable appearance combined with my enthusiasm to work in the hospitality industry makes me a perfect candidate for this position I am highly skilled in setting tables, moving dishes, opening and closing of the restaurant, assisting guests and customer service. Working in a restaurant making sure areas are clean and sanitary. I have the strength and capacity to stand and carry heavy loads for hours on end. I take pride in my work and assisting others l. I'm very punctual, reliable and can focus with multiple tasks at once. If I am asked to do something I always complete the task. I enjoy conversing with guests as well as getting them whatever they need while dining in the restaurant. I know that my past work record will speak for itself and I can offer a quality of work to your business. I am clean and take pride in knowing that the areas that I'm responsible are kept clean, sanitary, orderly, and spotless. Working alongside other staff members is one of the joys of the job and I have the personality to be considered an asset to any restaurant.
Overview
14
14
years of professional experience
Work History
Server
True Food Kitchen
08.2019 - Current
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server Busser/Barback
Red Robin
03.2014 - 08.2019
- Annette M
- 702-656-0096
- Superior Event
- Cultivated warm relationships with regular customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Inspected dishes and utensils for cleanliness.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Chefs Assistant
Superior Event Services
04.2012 - 07.2019
- Event Services 702-910-5406
- Lifted and carried heavy materials.
- Followed food safety practices and sanitation guidelines.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Verified food temperatures and quality ahead of service to maintain standards.
- Monitored food temperature, discarding items not stored correctly.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
Education
Cheyenne High School
AlexanderOSHA 10 Certification -
North
Las Vegas, NV2008
Skills
- High-Volume Dining
- Cocktail Knowledge
- Wine Service
- Anticipating Guest Needs
- Suggestive Selling
- Dining Room Cleaning and Upkeep
Timeline
Server
True Food Kitchen
08.2019 - Current
Server Busser/Barback
Red Robin
03.2014 - 08.2019
Chefs Assistant
Superior Event Services
04.2012 - 07.2019
Cheyenne High School
OSHA 10 Certification -
North