Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shane Gerrard

Prescott Valley,AZ

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

District Manager

Jersey Mike's Subs
09.2024 - Current
  • Conducted store audits to ensure compliance with health regulations and company policies, maintaining high operational standards.
  • Fostered a positive work environment through effective communication and employee engagement initiatives.
  • Mentored new managers, sharing best practices to enhance leadership skills and operational effectiveness across the district.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.

District Manager

Jersey Mike's Subs
03.2023 - Current
  • Oversaw daily operations across multiple locations, ensuring adherence to company standards and operational excellence.
  • Developed and implemented training programs for staff, enhancing team performance and customer service skills.
  • Analyzed sales data to identify trends, adjusting strategies to maximize profitability and market presence.
  • Collaborated with franchisees to optimize inventory management, reducing waste and improving supply chain efficiency.

General Manager

Five Guys
02.2022 - 12.2022
  • Oversaw daily operations, ensuring alignment with company goals and customer satisfaction standards.
  • Developed and implemented process improvements to enhance operational efficiency and reduce costs.
  • Led cross-functional teams to drive strategic initiatives, fostering collaboration and innovation across departments.
  • Analyzed performance metrics to identify trends, driving informed decision-making for resource allocation.

Crew Member

Taco Bell
01.2019 - 06.2020
  • Delivered exceptional customer service by accurately processing orders and addressing inquiries.
  • Operated kitchen equipment efficiently, ensuring food quality and adherence to safety standards.
  • Collaborated with team members to maintain a clean and organized work environment.
  • Trained new crew members on operational procedures and customer service protocols.

Education

High School Diploma -

Bourgade Catholic
Phoenix, AZ
05-2015

Skills

  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Customer service
  • Operations management
  • Attention to detail
  • Training and coaching
  • Slicing experience
  • ServeSafe manager certified

Certification

  • Certified Operations manager, Jersey Mikes- 2023-Present

Timeline

District Manager

Jersey Mike's Subs
09.2024 - Current

District Manager

Jersey Mike's Subs
03.2023 - Current

General Manager

Five Guys
02.2022 - 12.2022

Crew Member

Taco Bell
01.2019 - 06.2020

High School Diploma -

Bourgade Catholic

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Shane Gerrard