Shane Grimes
Altadena,CA
Summary
Industrious server/bartender with broad experience in variety of bars & banquets. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations.
Well rounded & committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Dog Haus Biergarten
Pasadena, CA
01.2023 - Current
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Banquet Bartender
Legendary Bartenders
Chattanooga, TN
07.2022 - Current
- Maintained a professional appearance at all times while adhering to company policies regarding uniforms.
- Set up banquet bars, stocked all supplies and put together table arrangements for each event.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
- Poured wine, beer and cocktails for patrons.
Server
Dave & Busters
CHattanooga, TN
07.2021 - 11.2022
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
Customer Service Representative
Tempe Dodge Chrysler Jeep Ram
Tempe, AZ
04.2019 - 05.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Made outbound calls to obtain account information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Education
High School Diploma -
Steubenville High School
Steubenville, OH05-2016
Skills
- Basic accounting
- Food Service
- Health codes compliance
- Food Preparation
- Menu Memorization
- Suggestive Selling
- Food Running
- Proficient in mixology
- Safe serving knowledge
- Anticipating guest needs
- ABC regulations
- Point of sale systems
- Engaging personality
- Maintaining a clean bar
- Customer Service
Certification
- ABC Bartending School Mixology/Bartender Certification.
- Life & Health License in over 15 states.
Timeline
Bartender
Dog Haus Biergarten
01.2023 - Current
Banquet Bartender
Legendary Bartenders
07.2022 - Current
Server
Dave & Busters
07.2021 - 11.2022
Customer Service Representative
Tempe Dodge Chrysler Jeep Ram
04.2019 - 05.2021
High School Diploma -
Steubenville High School
- ABC Bartending School Mixology/Bartender Certification.
- Life & Health License in over 15 states.
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