Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shane Haikey

Glenpool,OK

Summary

Dynamic Assistant General Manager at Taco Bell with a proven track record in staff management and operational efficiency. Expert in inventory control and financial reporting, I enhanced customer satisfaction and drove sales growth through effective team training and quality assurance initiatives. Committed to fostering a high-performance culture and ensuring compliance with health regulations.

Overview

2
2
years of professional experience

Work History

Assistant General Manager

Tacobell
10.2022 - 03.2025
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Trained new staff members, equipping them with skills needed for success in their roles.
  • Resolved customer complaints with professionalism, restoring trust and loyalty.
  • Reported issues to higher management with great detail.

Education

High School Diploma -

Broken Arrow Highschool
Broken Arrow, OK
06.2014

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Staff development
  • Food safety and sanitation
  • Financial reporting
  • Customer service
  • Hiring and onboarding
  • Inventory management
  • Quality assurance

Timeline

Assistant General Manager

Tacobell
10.2022 - 03.2025

High School Diploma -

Broken Arrow Highschool
Shane Haikey