Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shane Hanson

Parker,Colorado

Summary

Dynamic and adaptable professional with hands-on experience in hospitality and guest services. Skilled at enhancing guest experiences through strong communication, interpersonal skills, and attention to detail. Proven ability to make quick decisions, adapt to various roles, and support operational efficiency in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Intern

Sitzmark Vail (Lodging Capital Partners)
Vail, CO
06.2025 - 08.2025
  • Assisted with hotel operations, including front desk support, guest relations, and event coordination.
  • Observed and learned hospitality and commercial real estate management processes with Lodging Capital.
  • Participated in marketing and sales efforts, helping to promote hotel services and amenities.

Front Desk Agent

TownePlace Suites by Marriott
Lone Tree, CO
03.2025 - 05.2025
  • Managed front desk operations, ensuring seamless guest check-in and check-out processes.
  • Assisted guests with inquiries, providing information on hotel amenities and local attractions.
  • Coordinated room assignments, optimizing occupancy and enhancing guest experiences.
  • Utilized reservation systems to manage bookings and handle cancellations efficiently.

Outside Staff

Sanctuary Golf Course
Sedalia, CO
07.2023 - 08.2024
  • Greeted guests and golfers, building relationships to enhance the guest experience.
  • Performed valet duties, washed golf carts, and maintained clubhouse and cart barn cleanliness.
  • Made quick decisions to solve problems and ensure smooth operations.

Busser

Fogo de Chao
Denver, CO
12.2020 - 07.2023
  • Cleared and set tables, assisted with private events and large party setups.
  • Maintained a clean and organized environment for guests and staff.
  • Demonstrated flexibility by stepping into roles including host, dishwasher, bartender, and gaucho when needed.
  • Provided professional customer service and responded promptly to guest requests.

Education

Student athlete, Baseball

Santa Barbara City College
Santa Barbara, CA
05.2025

Bachelor’s degree - Hospitality and Event Management

Colorado State University
Fort Collins, CO
01.2027

High school - undefined

Chaparral High school
Parker, CO
01.2023

Skills

  • Teamwork and collaboration
  • Fast learner
  • Problem-solving
  • Interpersonal and social skills

Timeline

Intern

Sitzmark Vail (Lodging Capital Partners)
06.2025 - 08.2025

Front Desk Agent

TownePlace Suites by Marriott
03.2025 - 05.2025

Outside Staff

Sanctuary Golf Course
07.2023 - 08.2024

Busser

Fogo de Chao
12.2020 - 07.2023

Bachelor’s degree - Hospitality and Event Management

Colorado State University

High school - undefined

Chaparral High school

Student athlete, Baseball

Santa Barbara City College