Summary
Overview
Work History
Education
Skills
Timeline
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Shane Henderson

Kingsport,TN

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Burger King
08.2022 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.

Kennel Technician Supervisor

Petworks Animal Services
05.2021 - 05.2022
  • Improved kennel efficiency by implementing new cleaning and maintenance protocols.
  • Enhanced animal care by conducting regular health checks and administering necessary medications.
  • Maintained a safe and healthy environment for animals through diligent sanitation practices and facility upkeep.
  • Streamlined workflow processes, resulting in increased productivity among kennel technicians.
  • Reduced stress levels in animals by creating structured daily routines, incorporating exercise, playtime, and socialization opportunities.
  • Assisted in managing inventory and ordering supplies, maintaining adequate stock levels for efficient operations.

Education

High School Diploma -

Sullivan Central High School
Blountville, TN
05.2020

Skills

  • Operations Management
  • Employee Scheduling
  • Employee Performance Evaluations
  • Recruiting and Interviewing
  • Sanitation Protocols
  • Supervisory Skills
  • Scheduling Coordination
  • Adaptability
  • Animal Behavior Knowledge
  • Time Management
  • Staff Training
  • Problem Solving
  • Stress Management
  • Decision Making
  • Chemical Disposal
  • Strong Work Ethic
  • Jobsite Safety
  • Heavy Lifting
  • Flexible and Adaptable
  • Equipment Maintenance

Timeline

Assistant Manager

Burger King
08.2022 - Current

Kennel Technician Supervisor

Petworks Animal Services
05.2021 - 05.2022

High School Diploma -

Sullivan Central High School

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Shane Henderson