Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Shane Hess

Delran,NJ

Summary

Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining a secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results. Diverse with experience across several types of jobs, from a retail sales associate to a security guard and electrical apprentice.

Overview

5
5
years of professional experience

Work History

Sales Associate

Rally House
12.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Security Guard

Pearce Security
06.2022 - Current
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.

Electrical Apprentice

Maffei Electric
11.2023 - 12.2023
  • Assisted a senior electrician with complex installations to gain practical experience.
  • Operated hand and power tools for essential electrical tasks.
  • Worked under supervision of a journeyman electrician to learn trade and develop electrical knowledge.

Unarmed Security Guard/Pool Lifeguard

Doubletree By Hilton Cherry Hill
06.2022 - 08.2023
  • Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.

Home Improvement Apprentice

Stephen Osmoski
03.2023 - 04.2023
  • Developed new skills with hands-on training in various techniques.
  • Completed projects within established timeframes by collaborating with an experienced professional.
  • Worked under the guidance of an experienced professional to learn trade best practices and techniques.
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
  • Enhanced practical skills by assisting an experienced professional in various tasks.

Concrete Laborer

Kempton Concrete & Masonry
06.2021 - 07.2021
  • Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
  • Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
  • Demolished and repaired old concrete surfaces.
  • Maintained clean, safe worksite for team safety and to help keep projects on-track.

Home Improvements Apprentice

Toledano Home Improvements
06.2020 - 08.2020
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
  • Completed projects within established timeframes by collaborating with experienced professionals.
  • Communicated effectively with team members to coordinate tasks.
  • Enhanced team productivity by assisting skilled tradespeople with daily tasks.
  • Developed new skills with hands-on training in various techniques.
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Enhanced practical skills by assisting experienced professionals in various tasks.

Education

No Degree - Cybersecurity/Political Science

Pensacola Christian College
Pensacola, FL
12-2028

Skills

  • Reliable and punctual
  • Flexible schedule
  • Problem-solving skills
  • Conflict resolution
  • Teamwork and collaboration

  • Listening skills
  • Professional demeanor
  • Time management
  • Exceptional customer service

Interests

  • History & Politics
  • Enjoy participating in basketball and weight training for overall physical and mental well-being
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Timeline

Sales Associate

Rally House
12.2023 - Current

Electrical Apprentice

Maffei Electric
11.2023 - 12.2023

Home Improvement Apprentice

Stephen Osmoski
03.2023 - 04.2023

Security Guard

Pearce Security
06.2022 - Current

Unarmed Security Guard/Pool Lifeguard

Doubletree By Hilton Cherry Hill
06.2022 - 08.2023

Concrete Laborer

Kempton Concrete & Masonry
06.2021 - 07.2021

Home Improvements Apprentice

Toledano Home Improvements
06.2020 - 08.2020

No Degree - Cybersecurity/Political Science

Pensacola Christian College
Shane Hess