Shane Isgrig
Austin,TX
Summary
Goal-oriented Overnight Stocker eager to provide efficient support to sales and customer service teams. Tirelessly keeps merchandise well-stocked and attractively arranged for purchase. Exceeds prescribed standards in work speed and quality.
Friendly, polite person interested in the lives, hobbies, and interests of others. A man with a great appreciation for good conversations, always taking the opportunity to show interest in a customer.
Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting up to 50 pounds.
Service-minded stock management professional with many years of experience working for leading retailers. Adept at maintaining adherence to strict guidelines and regulation to maintain safety. Increased efficiency by working collaboratively with cross-functional teams to optimize customer service objectives.
Overview
15
15
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
Work History
Counter Server
Velvet Taco
Austin, TX
09.2025 - Current
- Provided excellent customer service during busy meal periods.
- Maintained cleanliness and organization of workstations and dining areas.
- Handled cash transactions accurately at the register.
- Communicated effectively with team members to ensure smooth operations.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Offered details about menu items and suggested choices to meet customer tastes.
- Restocked shelves throughout shift as needed.
- Completed daily opening and closing duties including cleaning counters and restocking supplies.
- Communicated effectively with kitchen staff to ensure orders were fulfilled quickly and accurately.
- Developed long-term relationships with customers, increasing repeat business.
- Set up tickets and processed payments with POS system.
- Greeted incoming guests with friendly smile and provided knowledgeable service.
- Performed general maintenance tasks such as sweeping floors, washing dishes.
- Provided exceptional service that reflected restaurant standards and core values.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Filled and served various beverages for customers.
Overnight Stocker
HEB Grocery Store
Austin, Tx
09.2016 - 08.2025
- Stocked shelves with merchandise to ensure product availability and organization.
- Assisted in unloading delivery trucks and organizing inventory in the stockroom.
- Maintained cleanliness of work area, ensuring a safe environment for all employees.
Framer
Axis Framing
Austin, Tx
03.2015 - 09.2016
- Measured and cut wood to frame structures
- Reviewed previous errors made by initial framers and reframed according to job plans
- Nailed and installed framed structures together
Server
American Girl Grill
Lago Vista, Texas
01.2015 - 08.2015
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Managed customer orders using point-of-sale system efficiently.
- Maintained cleanliness and organization of dining area throughout shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
Sign Waver & Food prep
Little Caesers Pizza
Murrieta, California
02.2011 - 08.2013
- Promoted brand visibility through active sign waving in high-traffic areas.
- Engaged potential customers with friendly interactions and positive energy.
- Maintained sign quality and visibility during diverse weather conditions.
- Made Sauce in-store for pizza
- Made dough
- Applied toppings to pizzas before baking
Education
Method Schools
Austin, TxSkills
- Inventory management
- Product placement
- Bilingual (English & Spanish)
- Polite and professional
- Friendly, genuinely interested in other people (hobbies, favorite music genres, interests, etc)
Languages
Spanish
Limited
Certification
Texas Food Handler Card, AAA Food handler, issue date Jan 11 2024
Timeline
Counter Server
Velvet Taco
09.2025 - Current
Overnight Stocker
HEB Grocery Store
09.2016 - 08.2025
Framer
Axis Framing
03.2015 - 09.2016
Server
American Girl Grill
01.2015 - 08.2015
Sign Waver & Food prep
Little Caesers Pizza
02.2011 - 08.2013
Method Schools