Summary
Overview
Work History
Education
Skills
References
Timeline
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Shane Johnson

Portland,OR

Summary

Customer-focused service professional with extensive experience in relationship building and partnership cultivation. Proven ability to expand profit channels through strategic networking and effective product introduction. Expertise in territory development and identifying customer needs to deliver tailored solutions. Strong communication and problem-solving skills enhance operational processes and improve customer satisfaction.

Overview

2
2
years of professional experience

Work History

Salesperson

Santa Barbara Honda
Santa Barbara, CA
02.2025 - 05.2025
  • Achieved sales targets by promoting Honda vehicles and engaging with potential customers.
  • Enhanced customer satisfaction through tailored sales strategies.
  • Drove sales growth by implementing effective promotional techniques for Honda vehicles.

Associate

In-N-Out
Santa Barbara
12.2023 - 02.2025
  • Efficiently took customer orders and prepared beverages to enhance service speed.
  • Maintained clean and welcoming dining room to improve customer experience.
  • Provided exceptional customer service while adhering to health and safety regulations.
  • Collaborated with team members during peak hours to meet high demand effectively.

Cleaner

Neon Clean
Santa Barbara, USA
11.2024 - 05.2025
  • Executed comprehensive cleaning tasks for commercial establishments and upscale dining venues, maintaining high cleanliness standards.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Followed safety processes for all manual and electric cleaning equipment.

Referee

Friday Night Lights
Santa Barbara, USA
02.2023 - 05.2025
  • Demonstrated excellent decision-making abilities and impartial judgment in enforcing rules and resolving conflicts on the field.
  • Proven track record of maintaining a high level of professionalism, fairness, and sportsmanship, while also ensuring player safety.
  • Highly skilled in communicating effectively with players, coaches, and spectators, while remaining calm and composed under pressure.
  • Committed to upholding the integrity of the game and promoting a positive environment for all involved.
  • 10 hours per week

Crew chief

Center stage theater
08.2023 - 10.2024
  • Served as the Crew Chief for professional productions in local theater, exhibiting strong leadership and technical expertise in overseeing all facets of the project.
  • Managed a skilled team, coordinated logistical operations, and ensured seamless execution of technical aspects, contributing significantly to the overall success and high-quality delivery of the production.
  • 20 hours per week

Education

Graduate -

San Marcos Senior High
Santa barbara
01.2025

Skills

  • Customer service and support
  • Team collaboration
  • Inventory management
  • Effective communication
  • Time management
  • Deal negotiation
  • Cold calling and up-selling

References

  • Ted Pallad, Friday Night Lights league manager, (310) 612-0910, tpallad@gmail.com
  • Samantha De Rossi, Stage manager, Center Stage Theater, (707) 326-2411, samdr25@gmail.com
  • Shane Lopes, Head of middle school, Laguna Blanca, +1 (805) 705-4108, shanelopes17@gmail.com

Timeline

Salesperson

Santa Barbara Honda
02.2025 - 05.2025

Cleaner

Neon Clean
11.2024 - 05.2025

Associate

In-N-Out
12.2023 - 02.2025

Crew chief

Center stage theater
08.2023 - 10.2024

Referee

Friday Night Lights
02.2023 - 05.2025

Graduate -

San Marcos Senior High