Shane Keleher
Summary
Dynamic and detail-oriented professional with a proven track record at LAZ Parking, excelling in customer service and team collaboration. Recognized for streamlining vehicle retrieval processes, enhancing guest loyalty. Demonstrates effective problem-solving skills and a reliable work ethic, ensuring safety and efficiency in all tasks.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
8
8
years of professional experience
Work History
Valet Attendant
LAZ Parking
04.2024 - Current
- Established positive guest relationships through consistent delivery of excellent customer service.
- Assisted in the training of new team members, ensuring consistent service quality across all attendants.
- Streamlined vehicle retrieval process for faster turnaround times, leading to increased guest loyalty.
- Followed all company policies and procedures regarding vehicle handling and key storage for maximum security measures.
- Ensured proper care of guest vehicles by adhering to strict driving guidelines and utilizing safety equipment when necessary.
Demolition Laborer
Roo Renovations
02.2024 - 09.2024
- Demonstrated adaptability by quickly learning new techniques and equipment when required, increasing overall productivity on job sites.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Proactively identified potential hazards or issues during site inspections prior to beginning demolition work, mitigating risks before they became problematic.
Customer Service Cashier
Publix Super Markets Inc
06.2017 - 03.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
Education
Bachelor in Finance - Financial Management
Florida Atlantic University
Boca Raton, FL05-2026
Skills
- Effective problem solving
- Professional appearance
- Patience and composure
- Detail-oriented approach
- Reliability and punctuality
- Time management
- Team collaboration
- Multitasking and organization
Affiliations
- Phi Delta Theta- Florida Nu (FAU)- Leadership chair, Vice President of Communications, Vice President of Philanthropy
Timeline
Valet Attendant
LAZ Parking
04.2024 - Current
Demolition Laborer
Roo Renovations
02.2024 - 09.2024
Customer Service Cashier
Publix Super Markets Inc
06.2017 - 03.2024
Bachelor in Finance - Financial Management
Florida Atlantic University
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